article thumbnail

2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

With cashless transactions and delivery services becoming the norm, diners are enjoying faster, more streamlined dining journeys. The restaurant experience has quickly become a digital landscape. But this technology adoption has also introduced new cybersecurity vulnerabilities. Spurred on by the COVID-19 pandemic, cashless transactions (e.g.,

2025 558
article thumbnail

Kindness Is on the Menu in Cleveland

Modern Restaurant Management

"Every step of your dining experience is filled with acts of kindness from the moment you walk in and are greeted with a smile to the time your server thanks you for coming. . "Every “Kindness and restaurants go hand in hand," said Values-in-Action CEO Stuart Muszynski. "Every " Laurie L.

Menu 419
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

From Garnish to Secret Sauce: How Loyalty Has Become the Real Revenue Driver

Modern Restaurant Management

Guests may be trimming their dining budgets, but when they do choose to eat out, they’re showing up for the restaurants that make them feel known, appreciated, and rewarded. Ask guests to download yet another app. When restaurant traffic softened and guests pulled back on discretionary spending, loyalty stepped up.

article thumbnail

The Restaurant Operator’s Guide to Restaurant Apps in 2025

ChowNow

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it.

2025 195
article thumbnail

TouchBistro's 2022 Diner Trends Report

and Canada, TouchBistro’s new Diner Trends Report reveals what today’s diners really want, including how they choose restaurants, their current dining habits, and their biggest deal-breakers. Download now! "With data collected from 2,600 people in the U.S.

article thumbnail

Sound Decisions about Music in Your Restaurant

Modern Restaurant Management

Music and dining are all about expectations. However, when going out to dine, it is all about being social, having great conversations and enjoying each other’s company. When someone goes to a nightclub or live music night at a bar, the expectation is that it will be loud and they may have to shout to be heard.

article thumbnail

How Thai District Boosted Direct Sales to $300,000 Annually While Growing Their Customer Loyalty

ChowNow

Established 10 years ago by Andre Angles and his co-owner Ty Theara, the restaurant offers a unique dining experience in a historic two-story building with a cozy atmosphere. As a full-service restaurant in downtown Long Beach, they focused primarily on in-house dining, with little emphasis on takeout or delivery options.

article thumbnail

Protecting Revenue and Profitability During Unexpected Times

The Coronavirus (COVID-19) pandemic is the latest example of unexpected turmoil, albeit on a larger scale, which initially caused voluntary and mandatory closings of dine-in areas as people needed to slow the virus spread by practicing social distancing. The two ways of ensuring survival are protecting revenue and reducing costs.

article thumbnail

3 Reasons You Should Add a Delivery-Only Brand To Your Restaurant!

Download this guide & receive the resources you need to understand: How your restaurant can benefit from adding a delivery-only brand? Download this guide & receive the resources you need to understand: How your restaurant can benefit from adding a delivery-only brand? Who is Virtual Dining Concepts?