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As a restaurant manager, maintaining food safety is your number one responsibility. How do you keep your customers safe–without compromising the overall dining experience? Trusted suppliers adhere to stringent safety standards, reducing the risk of contamination at the source. So, how exactly do you do that?
Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively.
B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.
Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust.
Opening an in-house dining space isn’t just a perk—it’s a strategic move for businesses looking to boost employee satisfaction and streamline operations. Workplaces are increasingly launching corporate cafeterias to provide employees with convenient and accessible dining options within the premises.
Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations.
With strict government health lockdowns in place, dining out became a thing of the past. Promoting Safety. Restaurants lucky enough to have access to outdoor dining space had to balance the needs of the business with the safety of customers and employees. Dining shifted outdoors, inside tents or into bubbles.
The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. restaurant operations.
In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.
a multi-site restaurant operator with more than 200 locations that was shifting to takeout only decided to evaluate its already robust food safety system. But the incidents never compromised customers’ safety because the restaurants were able to discover and remediate them in real time. Enabling the Agile Kitchen and More.
And regardless of whether these guests are dining in, taking out, or getting delivery, food safety needs to be at the top of mind for your restaurant and your staff. Inspection: The inspector will begin to survey your restaurant and kitchen. Health inspections are routine at restaurants – and for good reason.
The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course.
For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. Operations Management.
The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. "Cox Media has been very supportive to us during this difficult time. ."
Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales. The demand for drive-thru services has also grown because of the pandemic.
This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.
For example, “Our objective is to deliver a consistent dining experience that delights our customers, achieves operational efficiency, and maintains a high standard of food safety and cleanliness.” Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees.
Market Conditions The demand for certain types of restaurants, like quick-service or delivery-focused businesses, might be higher than fine dining establishments. Pre-sale checklist for selling a restaurant Before you find a buyer, you should be ready to provide potential buyers with your business’s financial and legal documents.
Every manager aims for maximum operational efficiency in their restaurants, but achieving this isn't easy, with the industry's success rate recorded at only 20%. This is where developing a comprehensive restaurant operations plan comes in. This is why 62% of managers feel burnt out , especially on days leading to peak seasons.
Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. Restaurant Excellence Guideline #9: Maintain a well-documented policy with explicit consequences for every infringement.
Inventory tracking and food safety: In addition to keeping track of the amounts of everything you have on hand, restaurant management systems can track expiration dates, keeping your customers safe. By Silver Stephens, Contributor Every restaurateur knows that day-to-day management isn’t always a walk in the park—even on the smoothest days.
From choosing a concept and securing the necessary documentation to hosting your grand opening, we've outlined the complete process of opening a bar. Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. How profitable is a bar?
If you plan to start a casual dining restaurant in Bahrain, it is a great time to make it a reality. A casual dining restaurant offers a fun-filled calming atmosphere and delicious food in a nominal price range. Opening A Casual Dining Restaurant In Bahrain. It must suit the tastes of both – locals and tourists. . companies. .
Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. Empathize with their feelings of frustration.
Keeping this in mind, it can be said that it will be very beneficial to open a casual dining restaurant in the UAE. Steps To Open A Casual Dining Restaurant In The UAE. This is a great time to invest in and open a casual dining restaurant. Gather all the necessary documents . Get Your Restaurant License On Priority .
But it’s never a good idea to forge ahead with a restaurant kitchen or dining room design with no real floor plan. Though the end result should feel natural, creating this document is a process that requires tape measures, math, a computer, and careful planning. Dining rooms. Outdoor dining. Quick links.
Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.
Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly. Jennifer says, “It’s really important to understand that city agencies don’t communicate with each other.
It is one of the most thriving businesses for newcomers in the industry, especially when experimenting with a new kitchen format like a cloud kitchen. . What Is A Cloud Kitchen? What Is A Cloud Kitchen? Popularly known as the Virtual Dining concept, a cloud kitchen is also known as a dark or ghost kitchen.
Lay it all out and invite your employees to help shape the workplace (this is why it needs to be a living document, but more on that later). Don’t think of a boring binder full of legal language. Instead, imagine the culture you want to create in your restaurant. That is your employee handbook.
Operational realities like ingredient sourcing, kitchen workflow, pricing strategy, and branding play a role in menu development. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more. Setting a final menu takes time, because there are many factors to juggle beyond recipes.
They include a set of important documents, guidelines, and other information that restaurant managers and staff should be aware of. Restaurant operation manuals are the spine of restaurant businesses. The operation manual for restaurant also provides guidelines to new restaurant employees and interns. when writing the manual. Use Checklists.
Is there space for outdoor dining? Florida is home to a broad range of cuisines and eateries. In fact, according to the National Restaurant Association , Florida has more than 48,000 restaurant locations generating a whopping $77 billion in revenue. What’s more, Florida welcomed an estimated 140.6 Is it a prime traffic location?
This document is helpful for you as well as potential investors. Think about the flow of traffic from the kitchen to the tables. Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons.
Lay it all out and invite your employees to help shape the workplace (this is why it needs to be a living document, but more on that later). Don’t think of a boring binder full of legal language. Instead, imagine the culture you want to create in your restaurant. That is your employee handbook.
The next step is to help franchisees reproduce your dishes, restaurant look and feel, and dining experience. In a nutshell, this document should include every single thing business owners need to know to set up and run their restaurants according to your brand guidelines. As a franchisor, things are different. Free download. #2
By integrating software and hardware like POS systems and kitchen printers with back-of-house systems like accounting and inventory management software, restaurants can achieve greater efficiency, accuracy, and scalability. Production Maximise kitchen efficiency with precise production planning. What Is Restaurant Automation?
Make sure they are up-to –date on all the important safety and hygiene rules that come into play in restaurants and hotels etc. Finding the perfect employees can be challenging for your restaurant, hotel or resort, but there are certain qualities you should always look for. Total Commitment. Technologically Savvy. Good Team Player.
In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates.
In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Yelp Sees COVID Effect. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. “As U.S.
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