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There are automated food labeling systems that make it easier for businesses to stay in compliance. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. As a restaurant manager, maintaining foodsafety is your number one responsibility.
Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on foodsafety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.
Consider the explosive growth of TikTok restaurant reviews where influencers documentdining experiences in real-time. Today's consumers make split-second judgments about your brand based on cleanliness cues that go far beyond what any health inspector might note. The distinction is multifaceted.
B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered.
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Running a restaurant is a balancing act. Its tough, and cant be done passively. Success isnt just about passionits about structure.
Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. In this guide, we’ll break down the top seven POS features you need to create a safer, more compliant dining experience while streamlining your operations. Lets explore each feature in detail.
Opening an in-house dining space isn’t just a perk—it’s a strategic move for businesses looking to boost employee satisfaction and streamline operations. From planning the layout to managing food services and ensuring compliance, we’ll cover what it takes to launch a profitable, well-run cafeteria in 2025.
Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations.
a multi-site restaurant operator with more than 200 locations that was shifting to takeout only decided to evaluate its already robust foodsafety system. The company had installed sensors to monitor its 700+ refrigeration units and flag food temperature “incidents” in real time. Extending Staff Capabilities.
states are continuing to mandate complete restaurant dining room shut-downs, the majority of them are engaging in either regional or complete reopenings. Safety ordinances can vary widely by city, county, and sate. ServeSafe and food handler certification. Though a handful of U.S. Employee well-being. Customer well-being.
Bar servers will take orders and deliver drinks and food but will not linger across from guests. On The Border Mexican Grill & Cantina reopened its dining rooms in 45 restaurants across Georgia, Oklahoma, South Dakota, Tennessee, and Texas on May 6. Those measures will continue in the future.”
The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in. The guidance focuses on foodsafety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Download the full guidance, here.
The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.
In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.
By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.
The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. Tools For Supporting Franchise Compliance. What Does Franchise Compliance Even Mean?
Why Measure FoodSafety Performance? Achieving foodsafety excellence should be a continual goal. Therefore, a restaurant's foodsafety goals should evolve along with these changes. To begin measuring foodsafety performance, an organization first needs to establish its KPIs.
By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.
Especially in a time where the industry is in flux because of the pandemic, juggling things like food costs, keeping shifts full and foodsafety can feel more difficult than ever. Modern restaurant technology can provide peace of mind to operators worried about foodsafety violations, labor law mistakes, falsified data and more.
Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. These apps have made it much easier for people to order food for delivery.
And let’s be honest, when was the last time you read your own restaurant employee handbook? Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Try 7shifts for free.
72% of Americans eat food from a restaurant at least twice a week, meaning hundreds of millions of Americans frequently trust foodservice establishments to prepare their meals in a safe and sanitary environment. Health inspections are routine at restaurants – and for good reason. coli outbreaks and other foodborne illnesses.
We’ve all heard horror stories of drivers delivering cold food, not bringing the customer the food at all, or perhaps most notoriously, munching on the customer’s food. In fact, amidst all the hubbub, new projections are putting the industry at a whopping $1.2 trillion in sales by 2030. The Delivery Dilemma.
Efficient process management platforms automate and streamline the required tasks an organisation must undergo to remain compliant, such as cleaning and safety. Quick Service Meets Compliance QSRs face significant challenges in maintaining high levels of foodsafety, with 28% of QSR operators citing foodsafety as their top challenge.
This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.
The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
The reopening of dining rooms continues to be much slower for limited-service brands, with many restaurants choosing to continue to operate under off-premise only given their relatively higher volumes in those channels. State of the Plate 2020 – top foods across various cities. Top Foods of 2020.
Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales.
This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.
Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.
Most restaurants now are dealing with a fraction of their normal staff due to the reduction in operations, either because of state by state social distancing requirements and/or a diminished number of patrons who are willing to dine out these days. Let the patrons know what you are doing to assist with safety measures.
Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and FoodSafety Training and Certifications. Commercial kitchen equipment safety. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cooking and Food Preparation.
How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. All tasks in a restaurant are interconnected.
This could include providing exceptional customer service, maintaining high food quality, ensuring a clean and safe environment, and maximizing efficiency. Head Chef: Manages kitchen staff, menu planning, and food preparation. Server: Take orders, serve food and beverages, and provide customer service.
Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.
One of the main reasons is to cut losses due to financial challenges, with 52% of restaurant owners saying high operating and food costs are really cutting into their profits. Market Conditions The demand for certain types of restaurants, like quick-service or delivery-focused businesses, might be higher than fine dining establishments.
Restaurant Excellence Guideline #9: Maintain a well-documented policy with explicit consequences for every infringement. As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership.
According to restaurant industry research group Technomic , one-third of Americans say they plan to stick closer to home and dine at restaurants less frequently due to fear of the spread of the virus, also known as COVID-19. As a restaurant owner or operator, you are already addressing foodsafety protocols and best practices.
Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.
While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. From choosing a concept and securing the necessary documentation to hosting your grand opening, we've outlined the complete process of opening a bar. Even better, it is expected to grow at an annual growth rate of 5.09% in 2027.
Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. Stay cool, even if the guest doesn’t.
Inventory tracking and foodsafety: In addition to keeping track of the amounts of everything you have on hand, restaurant management systems can track expiration dates, keeping your customers safe. Like every career, being a restaurant manager comes with challenges. Restaurant management systems keep everything on track for you.
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