ChowNow

FEBRUARY 21, 2025

If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Online ordering and delivery apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Meanwhile, a fine-dining steakhouse targeting business professionals will prioritize a refined menu, premium pricing, and marketing efforts that focus on corporate events and high-end experiences. Whats Their Menu Like?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

7 Shifts

OCTOBER 22, 2024

You can also reach out to other local businesses or organizations to provide further context to search engines about your restaurant’s location. Collaborate with nearby businesses for events or promotions, and ask them to include a link to your website on their site. It's an active marketing tool.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

MARCH 3, 2025

Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. Another challenge many restauranteurs might not be considering is the impact third-party delivery services like Door Dash have on your brand. Branding isn’t just visual – it’s a full sensory experience.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. Whether youre an independent operator or part of a small chain, visibility is everything. If your restaurant isnt optimized for the digital age, youre giving business away to competitors who are.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 12, 2025

Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Loyalty Program Updates Customers love rewards, but they need reminders to take advantage of them. Use email to notify customers of points earned, upcoming redemption opportunities, and exclusive loyalty perks.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

ChowNow

MARCH 19, 2025

Repeat business is what drives real growth, yet many restaurants struggle to keep takeout diners coming back. With competition increasing and third-party apps controlling customer relationships, building loyalty requires a smarter approach. Without that direct connection, customer loyalty becomes fragile.

Loyalty Program 195

Loyalty Program Email Marketing Back of House Food Order 195

ChowNow

APRIL 4, 2025

For a long time, third-party delivery apps seemed like the easiest way to get your restaurant online and in front of new customers. That includes taking the order, processing payments, setting up delivery, and even stepping in on customer support. And for many restaurants, they still serve a purpose.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

ChowNow

MAY 23, 2025

If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up. From food costs and labor expenses to inflation and unpredictable sales volume, operating a restaurant business comes with constant, non-negotiable bills. What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. These insights will help anticipate individual preferences and empower restaurants to reimagine their loyalty programs and ordering systems with exceptional precision.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

ChowNow

FEBRUARY 21, 2025

Third-party delivery apps start out as a convenient way to reach new customers, but they always take a significant chunk of your profits. Create a direct-only rewards program: Reward repeat customers for skipping third-party apps with a digital punch card or exclusive discounts.

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

ChowNow

APRIL 25, 2025

Building a restaurant email marketing list might be the single most underrated move an operator can make to grow their business. And unlike paid ads or delivery apps, your email marketing list is something you fully own. You dont need a hard sell here, just a friendly heads-up about your offers or loyalty program.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

ChowNow

MARCH 14, 2025

Small details, like remembering regular customers preferences or handling complaints with grace, can turn a one-time diner into a loyal regular. Restaurants that streamline their kitchen operations can handle busy rushes without sacrificing consistency, ensuring that every menu item meets your and customer expectations.

Operations 195

Operations Management Management Front of House 195

7 Shifts

OCTOBER 22, 2024

When a restaurant participates in local events or partners with local businesses, it becomes part of the neighborhood’s fabric. 72% of American consumers prefer to do business with companies that share their values both in the retail and restaurant industries. Go to the Google Business page and claim your restaurant.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Small perks go far too. Plan extra stock for busy seasons too.

Management 148

Management Management Seasonal Menu Cash Management 148

ChowNow

APRIL 15, 2025

With the right strategy, you can reduce expenses and strengthen your business at the same time. In the restaurant business, operating costs are the day-to-day expenses required to keep your doors open and your kitchen firingeverything from rent to payroll to the packaging your to-go orders go out in.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. Why It Helps Small Restaurants Email marketing is a budget-friendly, highly effective strategy ideal for small restaurants.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Lavu

MAY 9, 2025

Finding the best restaurant POS system isnt just about taking ordersits about unlocking smarter ways to run your business. Square : Affordable and flexible, with a free plan and easy-to-use tools for smaller businesses. Whether you’re a small caf or a large restaurant chain, there’s a solution tailored for you.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

SpotOn

DECEMBER 11, 2024

Like many successful restaurant brands, fast casual restaurants offer online ordering, delivery, and custom-branded apps, using these tools to grow and connect with their customer base. While fast casual restaurants weren't originally take-out and delivery operations, many have adapted to stay competitive in the market.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Lavu

JULY 11, 2025

Enhanced Security: Built-in safeguards for customer and business data. Integration-Friendly: Easily connects with delivery platforms, accounting tools, and loyalty programs. The results speak for themselves: businesses using these systems see a 25% improvement in order accuracy and a 30% reduction in customer wait times.

POS 78

POS Management Management Mobile Ordering 78

The Restaurant Group

DECEMBER 8, 2024

Collaborate with Suppliers : Request smaller, more frequent deliveries to reduce bulk spoilage. Introduce Small Plates : Offer smaller portions to reduce leftovers. Engaging Customers in Sustainability Involving customers in sustainability builds loyalty and enhances your restaurants eco-friendly image.

Waste 78

Waste Compost Food Recycling 78

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Focusing on making more money is essential to keep your business successful in the long run.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Indoor Media

JANUARY 16, 2025

We know what it takes to transform a local pizza place into a thriving community business. It leaves a lasting impression, creating memories that customers associate with your business. It ensures repeat business and gives customers a reason to talk about you. How do you present your business to the world?

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

SpotOn

JANUARY 29, 2025

Dedicated Loyalty Sign-Up Page for Diners: Simplifying customer enrollment in loyalty programs for higher engagement. DoorDash Integration: Simplifying delivery management with a seamless connection to DoorDash. reCaptcha v3 Integration: Enhancing fraud prevention on Digital Ordering platforms.

POS 59

POS Marketing Loyalty Program Mobile Ordering 59

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

FEBRUARY 28, 2025

Delivery Management & Dual Pricing Delivery is the backbone of pizza restaurants, and Lavu offers seamless integration with delivery platforms, optimized delivery zones, and driver tracking. Its dual pricing system allows operators to streamline dine-in and delivery operations while maximizing profits.

POS 60

POS Dietary Restrictions Online Ordering Delivery 60

Lavu

NOVEMBER 30, 2024

Dual pricing lets restaurants set different rates for in-house dining and delivery orders while keeping inventory in sync. Beyond inventory, LINGA integrates staff scheduling and loyalty programs, offering a unified management solution. Lavu : Ideal for those relying heavily on third-party delivery platforms.

Inventory 78

Inventory POS Mobile Ordering Waste 78

Black Box Intelligence

JUNE 4, 2025

By ensuring that every team member understands and embodies the brand’s mission, Denny’s has successfully navigated market shifts and maintained customer loyalty. So, leverage AI tools that help your brand connect the dots between guest feedback and business performance. Are your loyalty programs actually driving retention?

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Lavu

APRIL 25, 2025

Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs.

POS 78

POS 2025 Loyalty Program Cash Management 78

Chowly

JULY 10, 2025

Restaurant Marketing Truths 7 Reasons Why First-Party Ordering Is Taking Over Third-Party Independent restaurant operators are shifting away from third-party delivery apps — and for good reason. When you rely on third-party delivery apps as your main channel, you’re giving up 20–30% of every sale. It works: Operators like Two Eggs!

Ordering 40

Ordering Loyalty Program Online Ordering Back of House 40

Lavu

JUNE 13, 2025

If you think the business cashless trend is crazy, you’re not alone. Of course, it’s essential for most businesses to accept cash payments in some situations. This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies. You read that right.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Modern Restaurant Management

MARCH 4, 2025

Identifying Challenges and Uncovering Opportunities SpotOn unveiled its 2025 Restaurant Business Report , revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses. On a year-over-year basis, small business sales (+2.1 Independent operators feel the squeeze the most.

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

NOVEMBER 1, 2024

Restaurants Order Up Tech, AI, and Dynamic Pricing As far as technology goes, 26 percent of respondents said they’d like to start using new tech to help run their business, which is up seven percentage points from last year. Consumer searches for malls on Yelp decreased 13 percent year over year.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Lavu

JULY 25, 2025

Cash registers are now a technology of the past as business owners now focus on greater flexibility and control. Restaurant POS systems are changing, morphing, and evolving as restaurateurs and other good business owners demand features that did not exist 20 years. This is a critical factor in making smarter business decisions.

POS 78

POS 2025 Cash Management Mobile Ordering 78

Modern Restaurant Management

MARCH 8, 2021

Marketers and business leaders have heard the saying, “It’s cheaper to keep a customer than acquire a new one.” The best customers are returning ones as members of top-performing loyalty programs are 77 percent more likely to choose their brand over competitors. Incorporating Loyalty Programs with SMS.

Loyalty Program 493

Loyalty Program Coupons Email Marketing Merchandise 493