Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Home Delivery, Contactless Society, Increased Remote Work and the Gen-Z Digital Generation.

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Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Simplified Mobile Experience.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

7 Shifts

MARCH 16, 2020

COVID-19 is already impacting restaurants across the world—some more than others, with restaurants and other eating establishments being shut down by government order across the country. Supply servers, hosts, and kitchen staff with gloves. Focus on other channels like third-party delivery. Offer discounts on delivery/takeout.

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Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

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Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. We’ve seen entire states reopen and re-close in short order due to spikes in cases. So innovative chains are instead doubling down on the safer service option: takeout and delivery.

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Innovation Hiring Mobile Ordering Kitchen Safety 223

The Rail

APRIL 25, 2023

By Madhu Kesavan, Contributor In recent years, restaurant delivery has become increasingly popular as consumers demand more convenient ways to enjoy their favorite meals. However, with increased demand comes the need for effective delivery management. However, with increased demand comes the need for effective delivery management.

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2023 Delivery Management Management 59

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,

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Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 203

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. It’s a connected way to ensure the customer remains happy.

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Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 201

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JANUARY 3, 2024

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

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2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

APRIL 27, 2020

How to ramp up takeout and delivery operations. Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. Best practices for calculating cash flow.

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Webinar Mobile Ordering Loyalty Program Online Ordering 197

Apicbase

MARCH 28, 2024

Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Cost control.

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Back of House FOH BOH Front of House 52

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent).

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2021 Fast Casual Mobile Ordering Guest Recovery 189

The Restaurant Times

AUGUST 4, 2020

With the onset of the coronavirus pandemic, doorstep food delivery has picked up the pace. Despite restrictions being eased, customers are still preferring online food delivery over dine-in services. However, it has become more crucial than ever to ensure that doorstep delivery is safe and hygienic. Optimize Order Taking .

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Delivery Online Ordering Kitchen Safety Food Safety 72

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. Takeout & delivery are changing the way restaurants operate ??

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2020 Restaurant Law Fine Dining Outdoor 285

ChowNow

OCTOBER 19, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. But what can you do? Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Perfect Daily Grind

MAY 17, 2022

“Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We Considering the boom in online ordering, co-ordinating the preparation of coffee and food has never been so important.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

ChowNow

OCTOBER 18, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. In this post, we’ll help you narrow down the options.

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Management Management Point of Sale Kitchen Safety 52

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

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2021 Point of Sale Food Safety Kitchen Safety 135

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. As opposed to third-party services, self-delivery allows restauranteurs to “control the experience and keep the fees down” (1).

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2021 Mobile Ordering Food Guest Recovery 114

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Right from the kitchen to the front-of-house operations, restaurant operators must strictly follow the guidelines set by the government and institute safety practices to ensure a safe and hygienic dining environment for their customers. .

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Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

EATER

JANUARY 5, 2022

We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Partnering with the Mexican grilled chicken chain, the drone system has completed about 500 deliveries so far, mostly in North Carolina, with plans to expand in the Dallas area soon. What a bold future.

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Food Mobile Ordering Online Ordering Food Order 144

Restaurant Engine

MAY 12, 2021

Cloud kitchens are a cost-saving hack you want to be aware of. Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. They want convenience and safety. The Cloud Kitchen Model.

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Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

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2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Next year, operators will continue to lean into technologies like order and pay-at-the-table options, mobile ordering and curbside operations to increase efficiency and decrease the number of staff needed.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. And clearly, online delivery will start to become an indispensable part of the dining culture as customers dine-in less. Employee Health.

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Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

The Restaurant Times

JULY 5, 2020

As customer safety and staff well-being become top concerns for restauranteurs, we will discuss some proven ways to help your restaurant instill trust among the customers and ensure a safe reopening. Diners will expect the reassurance that foodservice operators are actively following safety guidelines for both their guests and staff.

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

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POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

JULY 30, 2020

.” Fafa’s desire to expand their business, while ensuring the safety of employees and customers is as strong as ever. Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

The Restaurant Times

JULY 31, 2020

Cloud kitchen has become one of the fastest-growing segments in the foodservice industry today. According to research, the global cloud kitchen market is expected to reach USD 2.63 Cloud Kitchen Marketing Tips to Grow Your Online Sales. Optimize Your Online Ordering System. Billion by 2026, at a CAGR of 17.2%.

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Loyalty Program Marketing Mobile Ordering Online Ordering 95

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

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Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

JUNE 29, 2020

Cloud kitchens, also known as virtual restaurants, dark kitchen, ghost kitchen, and delivery-only restaurants, have taken the restaurant industry by storm. The cloud kitchen concept is also being welcomed in the Saudi Arabia F&B space. How To Market Your Cloud Kitchen In Saudi Arabia.

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Loyalty Program Email Marketing Marketing Mobile Ordering 98