7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Enabling Flexible Ordering. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. Restaurant website builders make your website easy to update and maintain.

Website Management 370

Website Management Online Ordering SEO Hiring 370

7 Shifts

AUGUST 12, 2021

Is your website optimized, and does it provide a good user experience? Assume a customer discovers your website but cannot identify where you are located or how to contact you. If we consider Google, having such information on your website helps it appear in geo-targeted searches. How can you keep consumers coming back for more?

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Cheetah

JULY 20, 2021

From the delivery-app boom to contactless digital menus, technology is changing every aspect of the dining experience. The order station, for example, is suited for take-out-only, fast-food or cantine-like establishments. These are usually found on mainstream delivery apps and most of the best delivery app alternatives.

Dine-in 78

Dine-in Seasonal Menu Online Ordering Customer Experience 78

Modern Restaurant Management

APRIL 2, 2021

Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. Mai needed to move quickly and, after reviewing options for a few weeks, chose to work with Your Fare and Pronto to set up their own online ordering system. ” .

Online Ordering 201

Online Ordering Website Management Social Media Customer Service 201

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

7 Shifts

AUGUST 18, 2020

Traditional strategies for driving additional revenue in your restaurant such as new menus items, events, catering, or pop-ups have been displaced by changed consumer habits, regulatory guidelines, and dine-in restrictions. The restaurant industry has irreversibly changed due to the COVID-19 pandemic.

Social Media 195

Social Media Email Marketing Online Ordering Website Management 195

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Squirrel Systems

NOVEMBER 2, 2023

While third-party reservation and food delivery services offer convenience and increased visibility for restaurants, they also have several drawbacks. These services handle customer inquiries, bookings, and delivery, which can lead to a disconnect between the restaurant and its patrons.

Reservations 52

Reservations Delivery Customer Service Customer Experience 52

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. A QR code is really just a different way to distribute a website address.

Online Ordering 189

Online Ordering Website Management Social Media Mobile Ordering 189

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

DECEMBER 29, 2020

. “Pre-COVID-19 the business was mainly dine-in. Leveraging technology, Chayon managed to pivot the business model. I love giving my clients the option to order directly from my own website and being certain that I am always providing them with the best service I can.” ” .” ”

Technology 197

Technology Website Management Food Order Customer Service 197

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Menu variety plays a substantial role in every dining experience. Following are some of the major restaurant trends to watch out for in 2022.

2022 218

2022 Customer Service Online Ordering Website Management 218

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system?

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

JANUARY 10, 2023

In mid-November, sweetgreen opened its first advanced order vehicle pickup window, “sweetlane” in Schaumburg, Illinois. As the first of its fleet, the “sweetlane” provides an effortless experience for visitors in vehicles to pickup online orders through a drive-up window. Why put in a drive-thru and why now?

Website Management 179

Website Management Customer Experience Food Order Online Ordering 179

Deliverect

AUGUST 15, 2020

They might be at home on a laptop, out and about on their smartphone, or using a third-party delivery service. That’s why choosing the right ordering partner is a key decision for restaurateurs. Online ordering is growing rapidly to the point where today if your restaurant isn’t online, you are missing out on a massive revenue stream.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. Online food delivery now accounts for a substantial revenue share of the entire restaurant business. How to Choose A Restaurant Order Taking Software That Will Ensure Smooth Operations.

Ordering 111

Ordering Loyalty Program Online Ordering Mobile Ordering 111

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. How To Optimize Online Ordering Experience And Increase Customer Loyalty. Create A Well-designed Website/App.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. 5 Ways Online Ordering System Enhance Restaurant Sales.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

Modern Restaurant Management

JANUARY 27, 2022

As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. The cost of running a traditional brick-and-mortar restaurant is high, and many restaurants are losing significant in-house dining business amid the ongoing pandemic. Commit to ongoing training.

Kitchen Safety 212

Kitchen Safety Food Safety Audits Food 212

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

JUNE 24, 2021

With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle. With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

The Restaurant Times

SEPTEMBER 30, 2021

Digital ordering, therefore, has revolutionized the entire dining industry by making the ordering process systematic and boosting restaurant sales even at a time of crisis. . It is crucial to point out that digital orders in restaurants were increasing at a rate of 23% annually even before the pandemic.

Ordering 52

Ordering Online Ordering Point of Sale Loyalty Program 52

24/7 Waiter

JANUARY 4, 2024

Many restaurants are now putting their efforts into an online ordering food system. Ever since the pandemic, new and exciting virtual restaurants have been using brick-and-mortar spaces for delivery-only meals. This is a space where cooking occurs solely for delivery. Things are changing in the restaurant industry.

Delivery 36

Delivery Online Ordering Food Food Order 36

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. Technology for Successful Restaurant Management. Online ordering. Being able to offer more than just dine-in channels is key to bringing in new revenues. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. Beat the Odds.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. Give Your Website All of the Love. This means fast-loading and easy to navigate on a phone while on the go.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

Modern Restaurant Management

MAY 14, 2020

With social distancing guidelines specifying six feet of distance between customers in essential businesses, and most states ordering stay-at-home and shelter-in-place mandates, many restaurants that previously focused only on exceptional dine-in experiences, or those that thrived on foot traffic, have been forced to shutter.

Customer Experience 223

Customer Experience Online Ordering Social Media Mobile Ordering 223

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Moreover, over 80% of adults are willing to capitalize on dining discounts during off-peak hours, offering businesses opportunities to optimize operational hours.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

MARCH 8, 2023

We relied on local shops and grocery deliveries when hunkering inside our homes. We relied on local shops and grocery deliveries when hunkering inside our homes. Generous, extra-mile service, complimentary extras, and personalization all create memorable experiences that make diners feel like the risk of dining out is worth it.

Social Media 180

Social Media Customer Experience Website Management Customer Service 180