BNG Point of Sale

DECEMBER 6, 2021

Implementing a point-of-sale system for your restaurant can help reduce these financial losses while providing other benefits that will improve the work experience for employees. Increased revenue: One of the primary benefits for restaurant employees working with a point-of-sale (POS) system is increased revenue.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Focus POS

OCTOBER 7, 2019

Tablet Point of Sale Software. Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. They can be mounted on a stationary unit that is either manned by a cashier or used as a self-service kiosk. Line Busting. Line Busting.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

7 Shifts

NOVEMBER 28, 2023

For Sharma and his team to be their best, they chose 7shifts for workforce management and Lightspeed for their point of sale to save time on the back office tasks—so they can focus on providing excellent customer service. “We want to wow our guests.

Bar 221

Bar POS Point of Sale Customer Service 221

MBB Hospitality

FEBRUARY 17, 2021

A good point of sale system is essential for your restaurant. While it may not be visible to customers the computer system provides communication and ease of use to your workers, and communication is where customer issues start to arise. The Purpose of a POS System. Lightspeed. TouchBistro.

Point of Sale 52

Point of Sale Online Ordering POS Loyalty Program 52

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Break-even point. Sales per labor hour. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. Ideal menu price. Food cost percentage.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2. What are your profit margins?

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

DECEMBER 1, 2021

This menu price inflation has a number of causes, from higher raw-ingredient costs to an unprecedented labor shortage in the hospitality industry. It’s clear, however, that price increases are causing many customers to think twice about spending their hard-earned dollars at restaurants. If current projections from the U.S.

Loyalty Program 211

Loyalty Program Pricing Menu Mobile Ordering 211

7 Shifts

OCTOBER 31, 2022

When a plan is too wordy, it tends to turn off the reader and can actually prevent them from finishing,” Lauren Fernandez adds that the business plan should be more akin to a sales document, not an A-to-Z tactical roadmap. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

Culinary Cues

NOVEMBER 20, 2023

The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. One of the most difficult tasks that any restaurateur or chef faces is convincing a customer to walk through the door for the first or twentieth time. Any man’s death diminishes me because I am involved in mankind.”

Customer Experience 362

Customer Experience Customer Service Food Safety Retail 362

Modern Restaurant Management

APRIL 26, 2024

Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. They can enter what they can't eat right into the system, which then suggests safe menu items.

Dietary Restrictions 88

Dietary Restrictions Allergens Point of Sale Customer Experience 88

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty.

Technology 116

Technology Loyalty Program Mobile Ordering Online Ordering 116

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. How to stop 86ing menu items. In the restaurant industry, “eighty six” or “86”, means to remove an item from the menu because it is no longer available. Table of Contents.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Table of Contents What is a service charge?

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Table of Contents What is a service charge?

FOH 195

FOH Front of House Customer Service Back of House 195

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully.

2024 52

2024 Technology Menu Mobile Ordering 52

7 Shifts

AUGUST 12, 2021

Assume a customer discovers your website but cannot identify where you are located or how to contact you. Suppose a customer goes to a search engine like Google or Google News API and types in 'Find local restaurants near me.' When a customer interacts with your company on social media, they trust your brand to meet their needs.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. This allows for brands to have a direct relationship with customers, and in turn, create more personalized, frictionless engagements.

Mobile Ordering 201

Mobile Ordering Marketing Menu Fast Casual 201

Squirrel Systems

APRIL 22, 2024

Here’s a look at how these technologies are setting the stage for a new era in restaurant service. Here’s a look at how these technologies are setting the stage for a new era in restaurant service. Guests can browse the menu at their leisure, customize their orders precisely, and send them directly to the kitchen.

Technology 105

Technology Dietary Restrictions Loyalty Program Download 105

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. Restaurant Sales Forecasting Method & Techniques. On a macro level, sales forecasting helps a business set growth goals and determine its overall profit and revenue.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Black Box Intelligence

OCTOBER 25, 2021

The deciding factor to whether or not someone chooses to eat with you or the competition can often come down to the quality of your restaurant’s customer service. We’re in a consumer choice-driven world, where convenience, customization and attentive service are expected.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

The Rail

SEPTEMBER 16, 2022

Researchers sought to find out the effects of offering mints to restaurant customers on customer satisfaction. Offering mints led to a 20% increase in customer tips and customer satisfaction. In other words, good and personalized customer service yielded a positive impact for the restaurant business.

Customer Service 52

Customer Service Social Media Email Marketing Reservations 52

Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. While this type of disruption hinders the customer experience, it can also be costly in terms of operations. That system needs access to the internet in order to keep functioning.

POS 206

POS Front of House Cash Management Online Ordering 206

7 Shifts

DECEMBER 13, 2023

Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. It’s also more generous to employees on several points. California has some of the strongest, most employee-friendly tip laws in the country.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Modern Restaurant Management

JANUARY 24, 2024

The technology allowed patrons to bypass physical menus and access digital menus instead, lowering the risk of spreading the virus. But QR codes offer much more than a pathway to a menu on our phones. Customers can choose the content they’d like to see before being redirected to their final destination.

Loyalty Program 195

Loyalty Program Social Media Coupons Customer Experience 195

Lavu

NOVEMBER 17, 2023

Profit margin is a key metric, especially pivotal in restaurant sales, that calculates the percentage of revenue left as profit after covering expenses. This, in turn, can significantly increase your sales and enhance profit margins, pointing towards areas of strength and potential areas for improvement.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Lavu

MARCH 20, 2020

Boosting sales in your restaurant doesn’t have to be complicated. Add Value to Desserts to Boost Restaurant Sales. The result is a lesser recipe, or worse, a menu of dismal, repetitive dessert options. His point highlights one of the biggest problems for restaurants: Customers don’t find value in the dessert.

Menu 136

Menu Point of Sale Customer Service Customer Experience 136

Modern Restaurant Management

MAY 15, 2023

As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Here are five ways to enhance your restaurant’s takeout and delivery operations to improve customer experience and open the door to more profit. Consumers crave convenience.

Customer Experience 195

Customer Experience Delivery Loyalty Program Mobile Ordering 195

Modern Restaurant Management

JANUARY 4, 2022

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. To understand what customer intelligence is, we have to define what it means for restaurants.

Point of Sale 214

Point of Sale Customer Service Email Marketing Website Management 214

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic. meal delivery consumer spending.

Online Ordering 187

Online Ordering Point of Sale Management Management 187

Slurp!

JANUARY 5, 2024

Nowadays, many restaurants have embraced the contactless dining service. Through contactless dining, customers can order and pay for their meals online without […] The post Digital Menu Ordering System: Trend Contactless Dining appeared first on Slurp! Point of Sale for Restaurants and Cafes.

Ordering 52

Ordering Menu Online Ordering Point of Sale 52

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. Restaurants across the country shelved their paper menus and turned to digital options to reduce touchpoints. At least 63.6

Social Media 214

Social Media Email Marketing Mobile Ordering Kitchen Safety 214

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Understand customer cravings and business needs through data. Another way to slice and dice data is to comb through food costs.

Front of House 194

Front of House Point of Sale POS Cash Management 194

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. trillion in sales for 2024 signals strong economic activity.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

The Restaurant Times

FEBRUARY 7, 2023

Menu pricing is one of the most underestimated aspects of restaurant management. If your customers don’t think the prices on your menu are reasonable, how great your concept or your food is won’t matter much. Therefore, restaurants must keep the menu at the heart of all restaurant operations and business plans.

Pricing 52

Pricing Menu Seasonal Menu Point of Sale 52

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Innovation Through Service. Bringing customers value by reducing friction.

Innovation 144

Innovation Menu Back of House Front of House 144

Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 222

Loyalty Program Online Ordering Point of Sale Customer Experience 222