7 Shifts
NOVEMBER 17, 2021
Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) You'll also be less likely to order too much of any ingredient, which leads to food waste. Inventory Basics.
7 Shifts
MAY 23, 2024
Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.
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7 Shifts
SEPTEMBER 1, 2022
If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. In nearly every context, it means to “refuse service”, “get rid of” or “nix” something. More often than not though, 86'd items cause customer frustration. The cost of 86'ing.
7 Shifts
JANUARY 31, 2024
This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.
Modern Restaurant Management
AUGUST 10, 2021
In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Some establishments are trying to pass on these costs to customers by increasing their prices, causing disgruntlement among their long-standing patrons. Self-Ordering Kiosks to the Rescue. Added Benefits to Boost Business.
Modern Restaurant Management
FEBRUARY 2, 2024
Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.
Modern Restaurant Management
MAY 8, 2024
Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Prices for real estate, inventory, and labor are rising. What can restaurant operators learn from these results?
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