Modern Restaurant Management

JUNE 7, 2021

Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.

Kitchen Safety 212

Kitchen Safety Customer Service Customer Experience Dine-in 212

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line. Topics: Hospitality; hiring and training staff; building workplace culture. ?? Kitchen Confidential. ?? Published: 2009 ?? Author: Danny Meyer ??

Book 370

Book Management Management Restaurant Law 370

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3 Having a backup plan for staffing issues helps to maintain productivity and prevent any disruptions in service.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

OCTOBER 3, 2022

As a result of the Great Chicago Fire that killed 250 people in 1871, President Woodrow Wilson proclaimed an annual week in October as Fire Prevention Week, now the longest-running public health and safety observance on record. The Best Offense Is a Defensive Kitchen. Get your equipment serviced regularly by an experienced technician.

Kitchen Safety 212

Kitchen Safety Equipment Insurance Restaurant Law 212

Modern Restaurant Management

DECEMBER 21, 2023

How to Better Ensure You Won’t Need Your Fire Extinguisher The best response is to prevent a fire before it starts by updating and cleaning your kitchen equipment, ensuring rags and smoking materials are disposed of properly, investing in Class K extinguishers and finally 86ing flaming shots. Invest in a drop safe.

2024 189

2024 Kitchen Safety Cash Management Insurance 189

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks?

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

AUGUST 30, 2022

Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. This is the largest fine ever in a food safety case. Time and money are two of the most significant factors.

Food Safety 178

Food Safety Technology Kitchen Safety Food 178

Modern Restaurant Management

OCTOBER 27, 2020

And yet, despite the high unemployment, Quick Service Restaurants are one of the few sectors still hiring in massive numbers. Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. Hire Faster or Be Left Behind.

Innovation 223

Innovation Hiring Mobile Ordering Kitchen Safety 223

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. But what can you do? It starts at the beginning.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JUNE 3, 2021

Kitchen and front-of-house employees are simply harder to find. Here are some strategies restaurants should consider to attract and retain employees: Provide financial flexibility : Many employees have limited or no access to traditional banking services. Host a hiring party : Make recruiting memorable.

Ordering 179

Ordering Front of House Hiring Recruiting 179

Embrace the Suck

MAY 14, 2023

This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. The facade may still gleam, but cracks start to show in the form of inconsistent service, dwindling patron numbers, and souring workplace culture. And much like a bad dish, it's tough to swallow.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

MARCH 30, 2022

Toilet clogs at your restaurant are a major deterrent for customers. Guests often don’t know what occurs in restaurant kitchens due to their closed-off designs. This can come in the form of build-your-own meal models like Subway or Chipotle and open-concept kitchens in full-service restaurants.

BOH 187

BOH FOH Kitchen Safety Front of House 187

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

SEPTEMBER 30, 2021

As a result of the Great Chicago Fire that killed 250 people in 1871, President Woodrow Wilson proclaimed an annual week in October as Fire Prevention Week, now the longest-running public health and safety observance on record. The Best Offense Is a Defensive Kitchen. Get your equipment serviced regularly by an experienced technician.

Kitchen Safety 179

Kitchen Safety Insurance Equipment 2012 179

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Here are some trends NCR is watching as move into 2022.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

Front of House 203

Front of House Kitchen Safety Food Back of House 203

The Rail

MARCH 14, 2023

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices.

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Open for Business

FEBRUARY 29, 2024

The experts that you’ve hired to help you — specifically your designer, architect, and contractor — will help you get through everything, but you’ll need to be an active part of the process and take on responsibility as well. You need to be in sync with whatever the regulations are in your specific location.”

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Ken Burgin

AUGUST 1, 2023

Ask people from one department to suggest a solution for another department eg front of house suggests the solution for a kitchen problem. The Jammed Kitchen: Imagine it’s Saturday afternoon, one of the busiest times at your restaurant. It’s peak time, and a queue of hungry customers is out the door.

Training 60

Training Management Management Kitchen Safety 60

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Today, brands are establishing an even more technology-forward experience that meets customers in new places, while preserving quality, personalization and safety for guests and staff.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. The restaurant industry is being hit extraordinarily hard, unlike any other time in recent history.

White Paper 519

White Paper Certification Food Safety Food Supply 519

360Training

DECEMBER 11, 2019

The host or hostess is the first person customers see when they enter the establishment, so restaurant managers and customers expect them to be upbeat and smiling. Not only are hosts tasked with taking customers to their seats and fulfilling to-go orders, but they’re frequently charged with general upkeep of the restaurant.

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

The Restaurant Group

JULY 23, 2021

Proper layout and design can effect everything from staff workflow to ordering patterns to customer satisfaction. Here are some variables to consider and some tips on planning a floor plan that encourages a positive experience for both your staff and your customers. The final key component to a great restaurant design is safety.

Design 78

Design Kitchen Safety Food Safety Customer Service 78

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. Get Your Employee Handbook Template. Download Now.

Hiring 52

Hiring Employee Relations FOH BOH 52

Restaurant Business

MAY 31, 2023

Hiring and retaining staff have been challenges in recent years, and labor costs are on the rise as well. Additionally, an increased focus on cleanliness and food safety has been top of mind for both operators and consumers alike. Smart Kitchen) model in Englewood, N.J., Smart Kitchen) model in Englewood, N.J.,

Franchise 98

Franchise Franchising Kitchen Safety Customer Experience 98

Open for Business

MARCH 7, 2023

Well-trained teams mean shifts run smoothly and guests are happy with service. The majority of new hires have worked in the restaurant industry before and likely in the same role. In these cases, the new hire is paired with you, a manager, or a senior team member to teach them the ins and outs of the job.

Training 78

Training 2023 Front of House Back of House 78

Hot Schedules

APRIL 21, 2020

Ghost Kitchen Masterminds Behind R2 Provisions, Part 2. Chef and new ghost kitchen owner, Rosana Rivera, shares how she’s adjusting restaurant operations amidst a global pandemic. OPERATING A GHOST KITCHEN DURING COVID. Rivera went on, “We also looked at what could be the most affordable for our customers.

Kitchen Safety 125

Kitchen Safety Customer Service Food Safety Point of Sale 125

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. 3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips.

2023 78

2023 Management Management Tip Distribution 78

The Restaurant Times

MAY 25, 2021

If yes, then the answer is by passing regular restaurant health inspections conducted by municipal authorities to ensure public safety. India has a Central regulatory body, namely the Food Safety and Standards Authority of India (FSSAI) , that functions under the Food Safety and Standard Act, 2006. Pest Control.

Food Safety 98

Food Safety Kitchen Safety License Audits 98

The Restaurant Group

JULY 29, 2022

Your layout determines how many customers you can accommodate, how much space you’ll need for kitchen equipment and storage, and how employees will move within your space. The layout of your restaurant also impacts your customer experience. It should take into account fire, food, and physical safety.

Kitchen Safety 78

Kitchen Safety Seating Restaurant Law Food Safety 78

Modern Restaurant Management

JUNE 18, 2020

Diners’ main concerns about visiting restaurants again include cleanliness and safety. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Health and safety when dining out – What matters most? The full report is here.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Ken Burgin

AUGUST 6, 2022

Key staff resignations, equipment breakdowns, people issues, a kitchen fire or industry disputes – one way or another your turn will come. Communication to: Staff; Suppliers; Customers; Guest representatives eg concierges; Owners and directors; Banks and lenders; Media. Put a plan in place, and you can minimise the damage.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Restaurant Engine

MAY 12, 2021

Cloud kitchens are a cost-saving hack you want to be aware of. Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. They want convenience and safety. The Cloud Kitchen Model.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Open for Business

SEPTEMBER 27, 2022

But it’s never a good idea to forge ahead with a restaurant kitchen or dining room design with no real floor plan. DIY or hire a pro? DIY or hire a pro? Given the importance of a floor plan, it’s reasonable to hire an expert if budget allows. If hiring help isn’t in the budget, don’t worry. Prep kitchen.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78