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In response to rising food costs, 56 percent of respondents said they planned to increase menu prices, down from 61 percent earlier in the year, and 18 percent said they doubled down on inventory and waste tracking, up two percentage points. Another 30 percent said they spent more on enhanced training so far this year.
Not just AI inventory or menu tools, but real cost savings and revenue gains. Another found that one location was spending significantly more on paper products than the rest. Smart marketing that brings back the right customers at the right time. Personalized experiences that show people they matter.
In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. As customer expectations rise, reducing wait times has become more than a convenience; it’s a competitive advantage. The impact? This cut labor costs to 23.7%
Whenever you want to create something complex, and the stakes are high, it’s a good idea to put your ideas on paper. A business plan is necessary for not only you and your team, but also for helping investors see why they should part with their money, and what it will mean for them, in black and white, financially.
You may want to leave these off your paper menus and make them accessible by QR code , through your servers, or on a chalkboard. They’re an important tool for maximizing profit, managing inventory, and keeping your menu fresh and exciting. Menus are a key part of the dining experience.
What Customers Want and How Operators Can Deliver Consumers want speed, ease of use and rewarding experiences. 94 percent of all consumers say speed is critical, with over 9 in 10 citing customer service as a top priority. Three-quarters of delivery customers value tech-enabled ordering and payments. percent in 2024.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers are responding favorably to menu changes that offer more variety. percent), Wendy’s (-3.24
“It’s a very exciting time and we’re thrilled for new markets to experience our beloved handmade donuts in their own neighborhoods. On The Border is taking it back to the 1980’s with the debut of its new prototype that pays homage to the brand’s first design and renowned experience, top photo. Chris Dull.
. “We’re thrilled to partner with Condado Tacos in the continued mission of creating dining experiences where uniqueness is celebrated,” said Chris Artinian, Managing Director at The Beekman Group. Customers still line up for Puritan ice cream, and crowd into booths for American comfort food and Greek classics.
Employees have better shifts and the guests experience the best-possible level of service. Inventory Management and Prep Planning. Managed prep planning” is the science of purchasing the right inventory and managing kitchen production using analysis and calculation. DOWNLOAD THE WHITEPAPER. The benefit?
Fortunately, there are a lot of great options when it comes to recyclable and compostable takeout containers and paper products. But that does not mean that customers choosing not to drink alcohol do not want to be social or celebrate with friends and family while dining. Customers will still crave convenience. trillion by 2026.
Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. mPOS technology provides several advantages to store owners, managers, sales employees and customers. Customers are increasingly want businesses to offer digital receipts.
Hoy is the owner of Tucker Silk Mill in Easton, Pennsylvania, an Australian-style cafe serving classic flat whites and a full menu of other coffee drinks alongside a “healthy-ish” menu of avocado toasts, salads, and house-made baked goods. . By utilizing Toast, Hoy could offer online ordering for customer pickup. Sharing the Success.
They amass a huge amount of information about how customers behave. It gathers data from our fully-integrated Workforce and Inventory solutions, while also pulling data from: POS. Customer sentiment from review sites. As a result, they have more time to focus on delivering outstanding customerexperiences.
Innovations like AI, robots , and even QR codes can help restaurants succeed by keeping labor costs down while still delivering on guest experience. Digital kitchen display systems could make paper tickets obsolete. Inventory management software updates stock levels based on POS data on what guests order.
Fortunately, there are a lot of great options when it comes to recyclable and compostable takeout containers and paper products. But that does not mean that customers choosing not to drink alcohol do not want to be social or celebrate with friends and family while dining. Customers will still crave convenience. trillion by 2026.
Plus, making sure information is easily accessible helps deliver a positive customerexperience. With a filtered view, your potential customers can select specific ingredients to avoid. As a result, they get a custom menu that excludes any dishes that could cause a reaction for them. Ensure Accuracy. In Conclusion.
Catering to Health-Conscious Customers. I n a competitive landscape, it’s essential that menus cater to health-conscious customers. How can you use this healthy-eating trend to your advantage, and attract the ever-growing number of more health-conscious customers? Menu Options. You can also include options for substitutions.
See how improving your employee experience will boost the guest experience, too. It is impossible to deliver a genuinely warm and friendly guest experience if the employee is unhappy, unsatisfied, or checked out. As you may imagine, disengaged employees deliver mediocre or negative customerexperiences.
Choice overload, or the inability to make a decision due to too many choices , can hurt the guest experience. Yet, this route requires a larger kitchen and more inventory, and may result in a higher risk of food waste. You can brainstorm on a piece of paper, or digitally in Google Sheets or Excel. How do you organize a menu?
Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from. (If Give BOGO a go Even though eating alone is a growing trend , food remains a fundamentally social experience. If you’re stuck on how to price, $9.95 is a common one.)
The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” White Castle Flips for Flippy.
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