Modern Restaurant Management
DECEMBER 30, 2024
The restaurant experience was once solely comprised of human-to-human, in-person experiences. In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations.
Modern Restaurant Management
NOVEMBER 14, 2024
With 59 percent of customers hanging up after calling in and waiting for a minute or less, according to Linga, restaurants are missing out on a lot of business. The average restaurant operating a sit-down dining experience can miss 15-30 percent of incoming calls on average, with that number possibly being even higher during busy hours.
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Modern Restaurant Management
OCTOBER 21, 2024
When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. When hiring people for management positions, experience is often the first thing a person looks at but they underestimate the importance of adaptability, especially during high stress situations.
Modern Restaurant Management
DECEMBER 6, 2024
We’ve seen firsthand how social media generates buzz—especially when our famous customers get involved. By regularly sharing and reposting moments like these with high-quality photos, engaging stories, and thoughtful responses to comments, we keep our audience excited about the Health Nut experience.
Modern Restaurant Management
NOVEMBER 8, 2024
Customers are spoiled for choice with restaurants. Incorporating video testimonials into your restaurant marketing strategy can showcase authentic experiences that build trust and engage prospective customers, turning them into loyal regulars. Instead of a dry review, work with the customer to turn the experience into a story.
Modern Restaurant Management
DECEMBER 26, 2024
The restaurant experience has quickly become a digital landscape. While a boon for both restauranteurs and customers in the name of increased sales, greater convenience, and streamlined payment processes, these cashless payment systems add new vulnerabilities to already often-targeted point-of-sale systems.
Modern Restaurant Management
MARCH 26, 2025
Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. ” Multiple elements impact whether a potential customer actually follows through with a visit and if satisfied guests will return.
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