Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Business owners have many POS systems from which to choose. Business owners have many POS systems from which to choose. Different Types of POS Systems. Features of a POS System.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs). It represents a compact mobile terminal for quick order taking.

Mobile Ordering 195

Mobile Ordering Cash Management Online Ordering Front of House 195

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house. is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Lavu

OCTOBER 13, 2023

You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. What is Restaurant Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Open for Business

MARCH 7, 2023

What is a restaurant training program? In a lot of restaurants, training is a hodgepodge of ad hoc instruction, assumptions, observations, and past experience. What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles.

Training 78

Training 2023 Front of House Back of House 78

SpotOn

MARCH 5, 2024

What started as a quest for survival quickly transformed into a front-of-house cluttered with third-party platform iPads—each one a needy baby constantly pinging for attention. Dieu's father fixed up the restaurant, and her brother used his customer service expertise to hire and train their team.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

SpotOn

MARCH 12, 2024

For months, Cohen has been using Marketing Assist, an automated marketing tool that creates customized email, Facebook, and Google marketing campaigns. For months, Cohen has been using Marketing Assist, an automated marketing tool that creates customized email, Facebook, and Google marketing campaigns.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. What is a QR code?

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. It depends on several factors, ranging from user experience to functionality. POS System. Restaurant Reservation System.

2022 69

2022 Management Management Loyalty Program 69

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . Loyalty Program . An automatic confirmation system.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Open for Business

OCTOBER 20, 2023

Customer experience is another factor, and your interior should resonate with the brand’s personality. Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Are people craving a new Italian place?

License 78

License Email Marketing Seasonal Menu Front of House 78

The Restaurant Times

JANUARY 11, 2023

Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. The drive-through voice ordering system is a well-known example of automated order-taking. .

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

The Restaurant Times

FEBRUARY 22, 2022

Customers are more concerned about the environment, and they want the food and beverage industry to make significant adjustments to safeguard it. Robots, cashless POS systems, and other innovations are making their way into the mainstream restaurant and food business. Here are 3 restaurant startup trends to keep in mind in 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. The POS systems become the anchor for many of these transformations. billion by 2028. billion by 2028. It is likely to expand at a CAGR of 6.4

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

BNG Point of Sale

DECEMBER 6, 2021

Implementing a point-of-sale system for your restaurant can help reduce these financial losses while providing other benefits that will improve the work experience for employees. Here are 15 ways that installing a POS system in your restaurant will benefit you and your staff. .

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Focus POS

JUNE 17, 2019

What is restaurant point of sale (POS) software? It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Mixed take-out bag.

2020 191

2020 Loyalty Program Mobile Ordering Fast Casual 191

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. It consists of mainly two things: what you do (your mission statement), and for who you do it for (your ideal customer). It’s essential that your restaurant mission statement is crystal clear and instantly recognizable to the type of customers you want to attract.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

2022 209

2022 Mobile Ordering Guest Recovery Point of Sale 209

The Restaurant Times

AUGUST 18, 2020

Moreover, a cloud kitchen provides restaurateurs with an opportunity to experiment with different concepts and formats. As they do not require a storefront at a prime location or front-of-house staff to serve customers, it only takes one-third of the resources to establish a cloud kitchen business. . Licenses .

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 23, 2020

Moreover, a cloud kitchen provides restaurateurs with an opportunity to experiment with different concepts and formats. As they do not require a storefront at a prime location or front-of-house staff to serve customers, it only takes one-third of the resources to establish a cloud kitchen business. . Licenses .

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production. There is good and bad news.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

NOVEMBER 16, 2021

Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay. As such, it’s crucial for restaurants to find ways to increase efficiency and improve the dining experience.

Customer Experience 198

Customer Experience Operations Loyalty Program Front of House 198

iTab POS

NOVEMBER 8, 2018

Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains a competitive advantage over its challengers. When we talk about customer service, a big part of that is opening your business to as many customers as possible and the best way to do that is providing multiple payment options.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 353

Operations Management Management Mobile Ordering 353

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 198

Food Safety Mobile Ordering Online Ordering Kitchen Safety 198

Modern Restaurant Management

JULY 27, 2021

Adopting in-house technologies became necessary for restaurants to stay open throughout the pandemic, restart operations after temporary closures, and pivot services to maintain revenue while still following enhanced health and safety protocols. Too Much Tech Is Not a Solution. As such, an industry migration is underway.

Front of House 243

Front of House Back of House Loyalty Program Customer Experience 243