ChowNow

MARCH 21, 2025

The result is frustrated customers, stressed employees, and a system that feels more like a burden than a boost to your business. The operational and customer service benefits of using an aggregator. Every second counts in delivery, as customers can grow impatient within just 29 minutes of placing their order.

Delivery

ChowNow

FEBRUARY 28, 2025

In this article, well show you how to consolidate your delivery apps into one system so you can end tablet chaos, improve takeout operation, and ensure customers get their food fast, hot, and, most importantly, accurate. Without a centralized way to manage orders, mistakes pile up quickly, causing headaches for both staff and customers.

Delivery

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers. By Joe Guszkowski on Jun.

Fast Casual

Perfect Daily Grind

JUNE 13, 2025

JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the week. Editor’s note Best of Panama (BoP) is always guaranteed to grab headlines, but this year’s competition was especially newsworthy. billion in sales.

2025

Lavu

JULY 4, 2025

A modern Restaurant POS System does far more than just process payments—it powers the entire dining experience. As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line. They managed customer payment and provided change when needed.

POS

SpotOn

JUNE 17, 2025

95% of restaurant operators say guests are more value-conscious, while 61% of customers say loyalty offerings are an important when choosing a restaurant for delivery. 95% of restaurant operators say guests are more value-conscious, while 61% of customers say loyalty offerings are an important when choosing a restaurant for delivery.

Online Ordering

Lavu

JULY 18, 2025

Long wait times can lead to frustrated customers and lost revenue. In this post, we’ll explore five essential POS features designed to reduce wait times and deliver faster, more efficient dining experiences. Long wait times in restaurants frustrate customers and hurt revenue. times faster than traditional methods.

POS

Modern Restaurant Management

MARCH 11, 2025

Even though local and state orders prohibiting or severely restricting restaurants’ ability to serve customers and generate and revenue, standard business liability policies did not provide coverage, and many policies had a pandemic exclusion. Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering

Paper Chase Accountancy

JULY 25, 2025

Seasonality: Many hospitality businesses experience significant fluctuations in demand throughout the year. Beneath the surface of the hospitality industry includes seamless operations and financial complexity that far exceeds standard business accounting. Learn how bookkeeping services are tailored for this sector’s needs.

Hospitality

Rocket Fuel

NOVEMBER 13, 2024

EWA is a significant advantage for restaurant owners According to two different studies cited by payroll and POS provider Toast , offering EWA to employees can nearly double the applicant pool and increase hiring speed. Earned wage access (EWA) has become an important incentive for hourly workers. How does earned wage access work?

Employee Relations

SpotOn

DECEMBER 30, 2024

This is all the income from your food and beverage sales, catering, branded merchandise, packaged goods, venue hire, etc. We all know it. Restaurant profit margins are pretty low. But not entirely because of inflation, labor shortages, and high food costs. Generally, a good profit margin for restaurants is 10% or higher. Labor costs.

Operations

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing

Perfect Daily Grind

JULY 4, 2025

New York City, New York, US) Tue, 1 Jul – MTPak Coffee upgrades facilities for custom packaging with low MOQs and one-week lead time. The new printer is capable of high-quality resolution of up to 1200 x 1200 dots per inch, and can print across the front, back, sides, and bottom of coffee bags. lb over the next 15 months.

Pricing

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. Many operators have a wealth of data but aren’t putting it to work.

2025

Modern Restaurant Management

FEBRUARY 13, 2025

But to vast numbers of Main Street Americans, prices remained uncomfortably high, wages stagnant, housing scarce and expensive, and while unemployment was low, good paying jobs with dependable shifts and quality benefits were elusive. economy would almost certainly experience another inflation shock. Inflation now sits at 2.7

Small Business

Apicbase

JULY 16, 2025

Estimated Annual Revenue €30,000,000 Current Food Cost (33%) €9,900,000 Projected Food Cost with Apicbase (28%) €8,400,000 Annual Savings on Food Cost €1,500,000 Apicbase customers regularly report a 5–10 times return on investment (ROI) after a full rollout. IT has moved from the sidelines to the centre of hospitality operations.

Hospitality

SpotOn

JULY 15, 2025

Because these are the same steps I took to become a bartender in under six months without any formal training or prior bartending experience. Photo by Kike Salazar N / Unsplash To anyone enjoying a few drinks at a bar top, bartending appears to consist of mixing and pouring drinks and talking to customers. 

Front of House

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. More Equitable Compensation In years past, front of house personnel – servers, bussers, hostesses, etc.

Front of House

Modern Restaurant Management

SEPTEMBER 7, 2021

Every restaurant owner, operator, and manager are currently asking themselves: how do I hire restaurant employees in today’s labor market? It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. The Restaurant Labor Shortage.

Hiring

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. Just because someone’s experience looks good on paper doesn’t mean it is.

Hiring

Modern Restaurant Management

JUNE 15, 2020

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. Have hand sanitizer available upon entering the restaurant for customers and employees alike. Mark Heymann.

Hiring

Modern Restaurant Management

DECEMBER 30, 2022

Automating the Front of House. Front-of-house staff can be hard to recruit, are less tenured, and have high turnover. Ongoing staffing challenges have led restaurants to embrace technology solutions, especially for front of house roles. Redefining the Role of the Manager.

Technology

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Hospitality is greater than the sum of its parts.

Technology

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. That all begins at the hiring level. Writing a good job description.

Hiring

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. You are sitting in your favorite restaurant and have placed an order on a tablet at your table.

Front of House

Modern Restaurant Management

APRIL 29, 2021

Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly. Customers are embracing it the same way they have embraced self-checkout in grocery and big box stores. Two-thirds of new hires signing up for DailyPay.

Fast Casual

Modern Restaurant Management

FEBRUARY 8, 2024

Most restaurant owners work hard to make sure their restaurant is a clean environment that provides a hygienic experience for customers and workers. A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food.

Specials

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Most notably, persistent hiring challenges, rising costs, and uncertain supply chains have made profitability more precarious. Simplify Front of House Processes. Automation technologies can improve back of house operations as well. trillion each year.

Training

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. Enter digital tableside ordering.

Technology

Modern Restaurant Management

JULY 13, 2020

Particularly as they’re learning how to best operate amidst new outbreaks to create the dining experiences patrons expect. However, a surge in hot spots means the dining experience will continually evolve. Restaurants have adopted a delivery/pickup model to meet the needs of their customers.

Food Safety

Modern Restaurant Management

MARCH 28, 2023

Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. The resistance to adoption can be attributed to several factors.

Front of House

Modern Restaurant Management

AUGUST 26, 2024

They must choose whether to use third-party online ordering platforms or handle delivery in-house. In-House vs. Third-Party Delivery In the past, customers had to call or fill out forms on the restaurant's website to get food to their doorsteps. Also, the blame for unsatisfactory delivery experiences can fall on you.

Delivery

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. Restaurants are an extremely fast-paced, customer-centric industry.

Recruiting

Modern Restaurant Management

JUNE 21, 2021

With restrictions easing, customers are excitedly returning to their favorite restaurants. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. Allow Staff to Focus on the Experience. Mobile order and pay takes care of a lot of the admin side of a shift.

Mobile Ordering

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. The same survey showed no correlation between app popularity and an excellent mobile experience – implying that mobile ordering apps only need to be “good enough” to satisfy the demand for this kind of service. Set the Bar.

Mobile Ordering

Modern Restaurant Management

SEPTEMBER 9, 2024

The foodservice industry faces significant challenges in hiring and retaining staff, even when wages are competitive. Robotic technology doesn't just bring novelty; it delivers practical benefits that enhance the guest experience. Can AI and robotics provide solutions to some of the toughest challenges faced by QSRs?

Food Safety

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023