Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Britt Mills, Senior Director of Customer Experience at Mobiquity.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Fast Casual Restaurants. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service.

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Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

JANUARY 13, 2021

Much has already been written about these changes, but our analysts suggest that the stickiness of these behaviors is a good indicator that a different kind of customer will arise out of the post-pandemic ashes. Staying nimble will allow operators to respond with value-oriented menus to meet their customers where they are.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Table of Content. On-Site Restaurant Advertising Ideas.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Both sides agreed that a negative take-out experience – ranging from a reduced menu to poor service – was a deal-breaker. Can't touch this. Can't touch this. Restaurants vs. delivery services.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Quiznos teamed up with digital asset provider Bakkt to allow customers to pay in Bitcoin. Innovative Loyalty Schemes. Camboflare.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . Why Should You Integrate Automated Order Taking?

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

OCTOBER 22, 2020

“Today’s customer wants a frictionless, safe experience and we’re evolving to meet that need quickly with these new formats,” said Tim Welsh, Chief Development Officer at QDOBA. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

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2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. “White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Mad Mobile

MARCH 8, 2024

Instead, they provide your staff with a flexible and easy-to-use platform to engage with your customers. They’re durable and flexible enough to go from fast casual to fine dining. You’ll want something that can rotate so that customers can complete their transactions in the POS without the need for a printer.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. So, how can you ensure your kitchen team produces food fast and consistently?

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Management Management Point of Sale Kitchen Safety 52

LevelUp

OCTOBER 14, 2019

In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online. Smaller dining areas have given way to bigger lobbies, and signage is crucial to direct customer foot traffic.

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Seating Ordering Mobile Ordering Loyalty Program 66

Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. These and other digital trends is why our latest Restaurants Reinvented podcast series highlights top CTO innovators and trailblazers leading the way with big bold moves in the industry.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

BNG Point of Sale

SEPTEMBER 2, 2021

It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. Fast Food And Quick Service . Yet, they still ensure an excellent customer experience. A Guide to a Restaurant’s Ideal Profit Margin for Food . Cloud Kitchens .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 percent at hotels.

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2019 Compost Mobile Ordering Point of Sale 128

EATER

NOVEMBER 1, 2021

And then there’s the customers, who might harass or abuse you. While the pandemic has unfortunately emboldened some customers to be more demanding than ever , it has also opened a conversation about the realities and difficulties of restaurant work. Technology can make things smoother for busy fast-food restaurants.

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Kitchen Safety Fine Dining Front of House Back of House 145

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program. ” Ice is Doing Nice.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. . ” Fogo de Chão Inks New Deals. .

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Franchise Franchising 2020 2021 203

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Mobile and online ordering will put control in the customers’ hands. Menu customization. Modern System Capabilities.

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Point of Sale Front of House Mobile Ordering Back of House 78

The Restaurant Times

AUGUST 30, 2022

It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. Customers nowadays expect flexibility and freedom to explore and decide where, when, and what they want to eat. Detailed Performance Reports. CRM Module.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

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2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. Using a smartphone or digital device, customers can place orders, add to existing orders, and pay their checks right from their table without server interaction.

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Technology Loyalty Program Fast Casual Email Marketing 225

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. As an example, Chipotle brought its entire Halloween “Boorito” experience into the Roblox environment.

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2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

DECEMBER 21, 2022

Operations will continue to be simplified despite digital experiences expansion. In addition, we see the point of sales platform as taking on more of the master data management role of the business, and configuring all the content needed for any digital experience from a single platform.

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2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. metro area. “The D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

AUGUST 25, 2021

. “Jeremiah’s is a place of so many incredibly important events – first dates, weddings, homecomings,” said Brecht “It warms my heart that one of our customers has even named their child Jeremiah in honor of our exceptional brand. Restaurant experience is preferred.

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Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189