Society Insurance

MARCH 4, 2025

Society Insurance has spent 110 years helping protect businesses and has seen firsthand how nuclear verdicts have evolved in the U.S. Related Serving Up Protection: Navigating Liquor Liability in the Bar and Restaurant Industry What are the implications of nuclear verdicts on the rise? Recent data shows that U.S.

Insurance 52

Insurance Food Safety 2025 2013 52

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. While there is some overlap in coverage needs, it’s important to understand the differences when it comes to insuring your business. Traditional Sit-Down Restaurant Insurance Needs. Property Insurance.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. That's why it's essential for restaurants to consider cyber liability insurance. With cyber liability insurance, the costs of hiring attorneys and other legal expenses can be covered.

Insurance 508

Insurance Employee Relations Email Marketing Customer Experience 508

Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. What can restaurant operators learn from this experience?

Employee Relations 493

Employee Relations Insurance Healthcare Restaurant Law 493

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

JULY 16, 2021

These virtual brands have allowed restaurants to hone in on hot niche trends (anything chicken related, typically) with consumers. Some are eliminating tips – adding surcharges to customer checks to give servers hourly wages of $18 to $25. The carryout-only brand of It’s Just Wings, operating out of Chili’s kitchens.

Management 474

Management Management Insurance Kitchen Safety 474

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

MAY 20, 2020

Some staggering statistics on the restaurant industry during this pandemic include: Restaurants, on average, laid off 91 percent of their hourly workforce and 70 percent of salaried employees due to COVID-19 related closures ( James Beard Foundation ). Covered Period. Reductions in Average Full-Time Equivalency.

Employee Relations 482

Employee Relations 2020 Back of House Small Business 482

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy?

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

Modern Restaurant Management

FEBRUARY 26, 2021

That’s why many are sharing experiences and making efforts to explore mental health and wellness initiatives. I think it is very important for business owners, in general, to make a statement that our employees matter and so does their voice,” said Hunter Evans, Chef, at Elvie’s in Jackson, Mississippi.

Employee Relations 450

Employee Relations Healthcare Insurance Communication 450

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 24, 2021

Even before the pandemic, this insight was fast-spreading as small, mid-size, and large restaurant chains alike did their best to keep up with the trend, accessing the customers that companies such as DoorDash, Grubhub, and Uber Eats had made available. COVID-19, however, put change into hyperdrive. Unite to Build Your Own Scale.

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

Modern Restaurant Management

APRIL 28, 2020

Below, are a few observations on some of the hard lessons learned amid the pandemic and offers some strategies in relation. Hard Lesson #1: Not Working at the Speed of the Customer. New customer buying habits and expectations are being created right now. This will, of course, be easier said than done. Crisis amplifies flaws.

Customer Service 362

Customer Service Employee Relations Customer Experience Operations 362

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Part of the problem was that her work experience was all in Mexico. She sees 2017 as a make-or-break experience, “one of the worst years of my life. Getty Images. Monica Burton.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

APRIL 21, 2023

Employees should make frequent deposits to the drop safe throughout the day to minimize the amount of cash available at any given time. Control Access to the Safe : Unfortunately, employee theft is the most frequent criminal activity in a restaurant. Invest in a drop safe and keep cash in the registers to a minimum.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Here are a few helpful labor cost terms, along with how they are related to your total labor cost. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Hot Schedules

MARCH 29, 2021

For only a short span of time, he now has the experience and the expertise to point out his personal learnings along the way of progressing as a Product Owner. Another responsibility of the Product Owner is to ensure that the development tasks meet customer requirements. Related Posts. In the right way.”

Technology 148

Technology Insurance Healthcare Employee Relations 148

7 Shifts

JULY 1, 2024

Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area. It also helps to research your target customers' age and social status.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

MAY 1, 2024

Manage payroll on time Simplifying your restaurant’s bookkeeping process means efficiently managing the daunting task of settling salary payments, especially if you’re running huge operations and managing many employees. Take, for instance, the table turnover rate or how often customers occupy your tables in a set period.

Cash Management 221

Cash Management Employee Relations Inventory Beverage 221

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. For entrepreneurs, ghost kitchens offer the opportunity to experiment and launch their restaurant brands at minimal cost and less risk than opening a physical location.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees. Lack of engagement.

Management 144

Management Management Employee Relations Insurance 144

7 Shifts

SEPTEMBER 16, 2024

Being accessible to your target demographic is important, with 85% of customers residing within just 3 to 5 miles of its location. Check your restaurant’s business licenses, permits, and insurance policies to confirm they’re current and in good standing.

2024 195

2024 Document Cash Management Point of Sale 195

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Restaurant365

DECEMBER 17, 2019

In addition, during the build-out phase, you may experience some unexpected surprise startup restaurant costs. Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. These recurring costs can be broken down further by category.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. This 2020 restaurant trend is likely related to a few things – a shift to working from home, a preference for foods that have not been prepared or touched by someone else, and wider availability of grocery delivery services.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 hour for employees not covered under FLSA).

2021 98

2021 Restaurant Law 2022 Employee Relations 98

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Lavu

MAY 30, 2025

In this guide, well break down the key components of restaurant overhead costs and share practical strategies to reduce them without sacrificing quality or customer experience. A cash discount program avoids credit card processing fees by rewarding customers for paying in cash. It allows both restaurants and customers to save.

Cash Management 78

Cash Management Online Ordering Waste Employee Relations 78

Bingage

JANUARY 15, 2020

Related Read: Different Types of Restaurant Establishments. b) Read restaurant topic related books, successful restroprenuer interviews. Many of the costs related to the restaurant can be estimated. It helps with complete employees training. Also should be expert in smart decision making, on time.

Food Truck 96

Food Truck Employee Relations Email Marketing Point of Sale 96

Lavu

DECEMBER 20, 2019

employees are AR/AP clerks (or specialists) and they handle both ends. In some cases, employers may combine related tasks. Traits of a Top Accounts Payable Employee. Customer service skills. Educational and Experience Requirements. Experience with creating and maintaining spreadsheets. Data entry experience.

2020 78

2020 Insurance Education Employee Relations 78

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Customers Served Per Labor Hour. Total Labor Cost.

Point of Sale 78

Point of Sale FOH Front of House Employee Relations 78

Hot Schedules

FEBRUARY 8, 2021

E ffective human resources administration is table-stakes for keeping your employees happy and engaged. After all, your employees are the heart of your business, and in order to create great customer experiences, you have to ensure that you’re also creating a great employee experience. User Connection.

Employee Relations 78

Employee Relations Small Business Hiring Customer Service 78

EATER

SEPTEMBER 22, 2022

Starbucks is officially no different from any other fast-food chain After years of trying to convince people that it was a welcoming “third place” for gathering or working remotely, Starbucks is “evolving” away from that experiment and is leaning hard into operating just like any other fast-food restaurant.

Employee Relations 261

Employee Relations Healthcare Consumer Goods Insurance 261

Harbor Touch

NOVEMBER 21, 2022

Expert Tips for Starting Your Own Bar Becoming an entrepreneur and opening up your bar can be a very challenging and rewarding experience. Select an area with high foot traffic and plenty of potential customers. Do your research Make sure you understand all the laws and regulations related to alcohol sales in your state.

Bar 78

Bar License Restaurant Law POS 78

Harbor Touch

NOVEMBER 21, 2022

Expert Tips for Starting Your Own Bar Becoming an entrepreneur and opening up your bar can be a very challenging and rewarding experience. Select an area with high foot traffic and plenty of potential customers. Do your research Make sure you understand all the laws and regulations related to alcohol sales in your state.

Bar 78

Bar License Restaurant Law POS 78