Remove Coupons Remove Point of Sale Remove Training
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Three Steps to Improving Customer Loyalty During the Pandemic 

Modern Restaurant Management

No one wants to fill out a 10-minute application when they’re out for a relaxing dinner or frantically search for a coupon or member loyalty card when they’re running errands. For staff, a new customer loyalty program should require little employee training or program management. McKinsey & Co. has reported that as U.S.

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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Offer Menu Recommendations Menu recommendations are more than just suggestions to drive sales.

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10 Proven Restaurant Management Tips and Tricks for Success

Harbor Touch

Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Training locks in that potential. The National Restaurant Association found well-trained staff stay 30% longer. Training builds a stronger team. This isnt just theory from a manual. Staff Management 1. Small perks go far too.

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23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

What would you do if a customer tried to use an expired coupon or special offer? Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. How did you resolve it?

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Owning a Bar: Everything You Need to Know

7 Shifts

An alternative is to buy an existing bar that is up for sale. Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. And while it can be enjoyable, rewarding, and, yes—even profitable, it also requires long hours and hard work. How Do I Run a Profitable Bar?

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Restaurant Accounting: A Comprehensive Guide

7 Shifts

This includes tolls with payroll management features, sales and expense tracking, budget forecasting, and report generation, to name a few. It involves tracking massive amounts of real data and industry benchmarks. It even has its own language, KPIs, EBITDAs, and CoGs. Sounds complicated?

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What’s Next?: MRM Restaurant Survival Guide Updates

Modern Restaurant Management

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. military base, or any U.S.