The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. There are all kinds of loyalty programs.

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Loyalty Program Coupons Seating Customer Experience 126

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. According to Metrobi , Loyalty program members visit restaurants 20% more frequently than non-members. In this article, we look at why rewards matter and how to go about setting a program up. How can you stand out?

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

SpotOn

NOVEMBER 21, 2024

With this information, you'll know how many employees to schedule and how many food supplies to order. Additionally, sending holiday greetings with personalized messages can further enhance customer loyalty and engagement. Choose a loyalty program that works with your POS to simplify sign-ups and reward redemptions.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Modern Restaurant Management

MAY 27, 2020

Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery. For more information on Aramark’s response during the COVID-19 pandemic, click here. Posting appropriate signage and floor decals to encourage social distancing. PathSpot Secures Funding.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Indoor Media

FEBRUARY 15, 2021

We scoured a successful restaurant study to bring you all the most important information in one clear guide. The information was collected from thousands of restaurants around the country, identifying the biggest challenges for restauranteurs and how to overcome them.

Loyalty Program 148

Loyalty Program Email Marketing Advertising Small Business 148

Focus POS

APRIL 9, 2019

It’s an all-too-familiar (and frustrating) scenario for restaurants: customers browse the website, place orders in their shopping carts — and then vanish without completing the sale. Fortunately, there are ways to combat this problem using a solution you may already employ: a customer loyalty program.

Loyalty Program 105

Loyalty Program Point of Sale Online Ordering Coupons 105

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. How do you create a good restaurant marketing strategy?

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. Loyalty programs have come a very long way since then, thanks in part to technology. Quick Links What is a brand loyalty program? What is the purpose of a loyalty program?

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Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

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Online Ordering Ordering Loyalty Program Mobile Ordering 78

7 Shifts

NOVEMBER 1, 2022

Your marketing plan is a central place that outlines and informs your marketing strategy. See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making.

Seating 221

Seating Email Marketing Marketing SEO 221

Lavu

FEBRUARY 21, 2020

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. Importance of Restaurant Loyalty Programs. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. Categorize your dishes in order of consumption, starting from the appetizers, then the main course, side dishes, desserts, and beverages. or "Do you want your drink upsized?"

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

The Rail

AUGUST 4, 2022

Here are three critical reasons why every restaurant owner should invest in email marketing: Build Stronger Customer Relationships Statistics have shown that email marketing is one of the most effective ways to build a stronger relationship with your customers and gain loyalty. This is a digital marketing fact.

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Email Marketing Marketing Online Ordering Loyalty Program 130

Focus POS

FEBRUARY 10, 2022

Convenience, loyalty, gift cards and similar functionalities are some of the most requested features by restaurateurs looking to create a customized experience for their diners. Another must-have module is a kitchen display system (KDS) that automates the ordering process. Sales by order type. Not sure where to start?

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

The Restaurant Times

JULY 13, 2020

When this information is captured, tracked, and optimized, it helps restaurants improve their performance, provides a competitive edge, and allows them to align products and services according to customer preferences. Online Surveys. Customer Data is vital for the long term sustainability of any business.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Next Restaurants

SEPTEMBER 3, 2020

For example, a landing page on a restaurant website could aim to get visitors to book a table, buy a gift certificate, order delivery , or reserve the restaurant for their party. For restaurants, that’s following you on social, booking a table, or ordering takeout/delivery. Include Your Restaurant Loyalty Program.

Design 184

Design Loyalty Program Mobile Ordering Online Ordering 184

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

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Loyalty Program Point of Sale Online Ordering Customer Experience 52

Bingage

FEBRUARY 9, 2023

Hyper-personalization leverages artificial intelligence (AI) and real-time omnichannel data to deliver more relevant information. Use Bingage to send automated campaigns for your customers to gain engagement and loyalty from your customers. It enables contactless food ordering. Create a FREE Account on Bingage – [link] 5.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

7 Shifts

SEPTEMBER 9, 2021

This could include a periodic newsletters or coupons and discounts to inspire prospective customers to visit and have a meal at your premises. Ensure that you also send an up-to-date email informing your customers about any new and special menus. Share menu updates from your ordering system. Offer discounts and coupons.

Email Marketing 195

Email Marketing Marketing Seasonal Menu Coupons 195

Cheetah

MAY 1, 2020

Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money. Make sure you’re equipped.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Mad Mobile

JUNE 7, 2024

In the past, generic loyalty programs were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Restaurant365

NOVEMBER 26, 2019

User-friendly order management. While some restaurant management systems may have many features, if order management isn’t intuitive for staff and management, you may have brought an extra headache into your operations. Streamlined inventory management. Secure POS employee management.

2020 117

2020 Management Management Mobile Ordering 117

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Bingage

JULY 18, 2020

For online food businesses like cloud kitchen or ghost kitchen or any other food delivering business, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Restaurant Engine

JULY 27, 2022

Grab online users attention to draw them into your restaurant. It’s never been more important to draw customers into your restaurant and increase your online ordering. In this article, we look at how you can get more online attention for your restaurant with these five tips. #1: Wondering how to get more online views?

Email Marketing 105

Email Marketing Social Media Loyalty Program Coupons 105

Indoor Media

NOVEMBER 4, 2021

For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. Use Multiple Channels to Reach Customers Customers feel more comfortable ordering takeout when you are transparent about your promotions. You can promote your takeout menu through a social media contest.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Next Restaurants

FEBRUARY 5, 2020

You can learn to share a lot of information this way and increase visibility of your posts by adding popular but relevant hashtags to your posts like #foodlover or #foodstagram. As people make their dining plans for the evening, they check online listings like Yelp, Zomato (formerly Urbanspoon), Local, Open Table, and, of course, Facebook.

Loyalty Program 78

Loyalty Program Social Media Food Truck Customer Experience 78

Bingage

JULY 18, 2020

For online food businesses like cloud kitchen or ghost kitchen or any other delivering online food, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant.

Delivery 98

Delivery Marketing Social Media Email Marketing 98

BNG Point of Sale

OCTOBER 15, 2021

Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. mPOS has many benefits to retailers, some of which are detailed below: Email Receipts and Information. Customers are increasingly want businesses to offer digital receipts.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Restaurant Engine

MAY 22, 2024

It makes for not only a fast ordering process, but it allows you to get diners in and out quickly. 4: Create a Loyalty Reward Plan This is one of the best ways to keep the corporate crowd coming back to your restaurant. Then, on their birthday or even their half-birthday, send them a coupon for a free appetizer, side, or dessert.

Loyalty Program 108

Loyalty Program Email Marketing Coupons Online Ordering 108

Indoor Media

NOVEMBER 8, 2021

Static QR codes: These QR codes have fixed information like your business contact details. Direct mail Use a QR code in your flyers and postcards to direct customers to the carryout ordering section of your website. Mailers can also feature QR codes for coupons. They are useful in one-time, special marketing campaigns.

Email Marketing 78

Email Marketing Coupons Healthcare Loyalty Program 78

Cheetah

OCTOBER 22, 2020

Start a Loyalty Program. Here are some reopening marketing pointers for your loyalty program strategy. Reward loyalty on each visit: Loyalty program customers are more likely to return to your restaurant, especially if you reward them after each visit.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Delivery is big business for restaurants right now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Restaurant Engine

MAY 24, 2022

The overall consumer experience matters, and when you make customers wait to order or wait to pay, they start to feel dissatisfied. With a tabletop POS, your customers can order and pay when they want to do so. What’s more, your new POS system lets your customers check their orders and payments with ease.

POS 59

POS Loyalty Program Customer Experience Point of Sale 59

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat. and adding a reservation or online ordering widget.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Sling

JULY 4, 2021

With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. Text message marketing is a great way to gather customer information and keep them thinking about your food. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78