Modern Restaurant Management

MAY 26, 2020

As states begin lifting stay-at-home orders, some regions have resumed in-person restaurant dining operations. Restaurants will also need to modify their strategies to engage old and new customers and stand out from the competition. Focus on your core strengths to sustain sales and keep your customers coming back.

Social Media 207

Social Media Coupons Customer Service Customer Experience 207

Modern Restaurant Management

JANUARY 12, 2022

While promotions and free benefits are a major draw for customers, loyalty programs go way beyond a 10-percent off coupon on your birthday. In many cases, customers are coming back to restaurants to eat on-site, but larger scale take-out, curbside, app, and other changes that accelerated in the pandemic show no signs of slowing down.

Loyalty Program 217

Loyalty Program Customer Experience Social Media Online Ordering 217

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Your plan should be comprehensive, well thought out, achievable, and consistent. Your plan should be comprehensive, well thought out, achievable, and consistent.

Seating 221

Seating Email Marketing Marketing SEO 221

ChowNow

FEBRUARY 12, 2021

Now more than ever, it’s important for local restaurants to establish an online presence. In fact, 80 percent of consumers rely on digital tools like an easy-to-use website and online ordering system , as motivating factors in deciding where they’ll dine. Engage with customers using Business Posts.

Email Marketing 148

Email Marketing Online Ordering Social Media Customer Service 148

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

SEPTEMBER 27, 2021

"While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." off-premise growth.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Open for Business

APRIL 3, 2023

Think about what makes your restaurant stand out from the competition. It could be an elegant dining room, a buzzing cocktail bar, a takeout counter, or a food delivery app. You can also think about place as where you promote your product—in print, online, or by word of mouth. Product The product is what you sell.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Deliverect

JANUARY 21, 2020

With 49% of American millennials spending more on dining that they save for the future*, any food business would be wise to market to this group of customers. More importantly, make sure your millennial customer can book a table and order food online. In 2019, millennials made up around 31% of the global population.

Social Media 103

Social Media Online Ordering Workshop Email Marketing 103

Open for Business

JUNE 27, 2023

In fact, loyalty programs date back to at least the Great Depression, when Betty Crocker asked customers to save their cake-mix box tops and send them back to the company in exchange for money-saving coupons for their products. All loyalty programs reward customers in some way, but the rewards themselves can take different forms.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Family dining was another segment that was hit hard, which includes many buffet-based concepts.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. . Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Marketing4Restaurants

AUGUST 31, 2020

More people are staying indoors and dining out less, driving them to adapt to the new normal. No one knows how long this pandemic will last, so the smart thing to do is to take proactive measures to keep your restaurant afloat. Set up online ordering. Communicate with your customers online. environment.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Restaurant Engine

APRIL 12, 2023

To enhance customer engagement, give your customers a great experience when they dine with you. Do you know what happens to them after they dine with you for the first time? To know this, you want to map out the customer journey. How do you get customers to order from your restaurant or dine in?

Social Media 59

Social Media Email Marketing Loyalty Program Customer Experience 59

Restaurant Engine

FEBRUARY 14, 2024

Nearly everyone you know is online. When your staff upsells customers, they can generally boost the overall order value while increasing your revenue. For example, when your customers place orders online on your website, your online ordering system does the upselling for you. In fact, it’s a given.

Email Marketing 52

Email Marketing Loyalty Program Social Media Online Ordering 52

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. The short answer is offering enticing 4th of July specials.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Next Restaurants

FEBRUARY 5, 2020

Eating out at restaurants has gained increasing popularity in the past few years – 45% of diners were going out to eat multiple times a week in 2019! The message is clear: Even in an uncertain economy, people are still eating out more than staying home to dine. Take Charge Of Your Social Media Promotion.

Loyalty Program 79

Loyalty Program Social Media Food Truck Coupons 79

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. The orders are instantly accepted and sent to the kitchen. With such simplicity, you would not need waiters to manually take orders and direct them to the kitchen. Digital menus, in today’s world, have great importance.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Is off-premise dining here to stay? ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Lavu

FEBRUARY 3, 2020

Drip campaigns (also called automated email campaign, autoresponders, and marketing automation) work like this: they are a set of marketing emails that are automatically sent out according to schedule. Once they’re written out, you can sit back and let the automation do the work. . Do drip campaigns work? Put simply, yes.

Email Marketing 78

Email Marketing Point of Sale Online Ordering Seasonal Menu 78

Restaurant Engine

MAY 24, 2022

Some like to linger over their meals while others want to be in and out quickly. The overall consumer experience matters, and when you make customers wait to order or wait to pay, they start to feel dissatisfied. With a tabletop POS, your customers can order and pay when they want to do so. 1: Your Customers Get Faster Service.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Touch Bistro

AUGUST 20, 2021

Having a restaurant rewards program benefits your business in two major ways: it incentivizes repeat business and increases your average order value. Increasing order size. For example, if you offer bonus points to customers who order a combo instead of a la carte dishes, you’ll make more sales on drinks and sides.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

The Restaurant Times

SEPTEMBER 2, 2020

Restaurant Online marketing includes creating a significant brand presence on online mediums. In the highly competitive Saudi restaurant space, despite providing excellent food and service, one cannot merely rely on word-of-mouth to gain massive popularity. Digital Marketing Strategies That Restaurants In Saudi Arabia Must Follow.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Cheetah

OCTOBER 22, 2020

While some people are looking forward to dining out when it’s finally allowed, others are more cautious. Most elderly people would rather wait a longer period before returning to dine at restaurants to avoid exposure to the virus. Tock also came out with a suit of new feature. In this article. Create Irresistible LTOs.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Lavu

DECEMBER 16, 2019

o consider a customer survey to find out likes and dislikes in regards to loyalty programs. stick to your brand and brand messaging. Point structured plans can include points per dollars spent, per items ordered, or per visit. o work in a play-on-words, if it is appropriate. Best Practices in Loyalty App Success.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Deliverect

SEPTEMBER 5, 2019

Having food delivered to customers is a whole new way to order, experience and enjoy food. A common mistake made by delivery start-ups is not adapting the take-out menu. When you start up your delivery operation, it’s easy to overlook that you now have to manage stock both in-house and online. Timing is a priority.

Customer Experience 63

Customer Experience Delivery Social Media Online Ordering 63

The Restaurant Times

AUGUST 29, 2020

Taking regular customer feedback also effectively increases the standards of customer service. Based on their comments and opinions, restaurants can work towards not only delivering an exceptional dining experience to customers but also build repeat patronage and boost brand image. Face-to-face Feedback. Mobile POS Feedback System .

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Sling

JULY 4, 2021

With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. Set out a table tent that offers a free dessert if the customer texts a certain word (like “dessert”) to your number. People with business cards are always looking for ways to hand them out.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

MBB Hospitality

MAY 24, 2021

There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. If you’ve seen a QR code at your table whenever you sit down to eat, you can take part in NFC and help the restaurant. That’s where NFC technology comes in. What Is NFC?

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. If you’ve seen a QR code at your table whenever you sit down to eat, you can take part in NFC and help the restaurant. That’s where NFC technology comes in. What Is NFC?

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Web Diner

SEPTEMBER 15, 2020

Restaurants are embracing 3rd party online food delivery platforms because it can make dollars and sense. At least 60% of US consumers say they order take-out from restaurants once a week. Many customers order through third-party delivery platforms like GrubHub and Uber Eats. Use Online Promotions.

Customer Service 36

Customer Service Delivery Ordering Online Ordering 36

Lavu

FEBRUARY 21, 2020

They help businesses identify their repeat customers and encourage them to buy more by giving them coupons, gift cards, and other incentives. All customer details are stored in the program, which means customers can redeem their points by providing their details while making their order. Effectiveness of Gift Cards.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Restaurant Clicks

JANUARY 21, 2020

In an industry as passionate as the restaurant business it can be hard to stand out amongst competitors. It’s more important now than ever to ensure that your brand is being presented in a clear, professional way in order to establish your credibility. It can also help to see what people are saying about your business online.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78