ChowNow

FEBRUARY 12, 2021

In fact, 80 percent of consumers rely on digital tools like an easy-to-use website and online ordering system , as motivating factors in deciding where they’ll dine. In the age of COVID-19, when dine-in and foot traffic are limited, being online is vital to maintaining your engagement with customers and boosting your restaurant’s success.

Email Marketing 370

Email Marketing Online Ordering Social Media Customer Service 370

Modern Restaurant Management

SEPTEMBER 12, 2024

Personal Information: Contact details such as phone numbers or email addresses can help you reach your audience through additional channels. Understanding customer preferences and behaviors gives restaurants valuable insights into their customer base, helping them refine their offerings and marketing strategies.

Loyalty Program 447

Loyalty Program Merchandise Customer Service Customer Experience 447

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. Example: Quizno’s In 2009, Quizno’s decided to go head-to-head with Subway’s “Five Dollar Footlong” special, offering coupons to patrons for a free sandwich. However, with the highs usually come the lows.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. Utilizing data to own the entire customer experience can help boost brand loyalty—and increase repeat visits—by enhancing the post-dining experience.

Customer Experience 246

Customer Experience Loyalty Program Email Marketing Coupons 246

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic.

Design 397

Design Online Ordering Social Media Website Management 397

SpotOn

NOVEMBER 21, 2024

Your restaurant can tap into additional revenue by offering a private dining room for personal gatherings, corporate holiday events, private parties, wine tasting, and special menus. Use email and social media to promote gift cards and drive holiday sales. During this season, 77% of consumers say they use coupons/deals at restaurants.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

ChowNow

NOVEMBER 11, 2020

In fact, diners often pay up to 42 percent more when using restaurant delivery apps than when ordering for takeout or dine-in, according to The NPD Group. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit. Tip: Get your diners to order better.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

Harbor Touch

MARCH 18, 2025

Financial and Marketing Strategies 7. Market Smarter with Targeted Efforts Random ads drain cash. Kick off marketing for busy seasons early with discounts to draw crowdsthink a midweek special when traffic dips. Use customer lists from your records to email tailored offers. It revealed more than any resume could.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

APRIL 2, 2020

Customers can also sign up on the website to receive email updates as new information is posted on the site. Funds will be available to restaurant employees who can demonstrate that they: Worked on a part- or full-time basis in the restaurant industry for at least 90 days during the past year. Live in the U.S., an overseas U.S.

Healthcare 516

Healthcare Employee Relations Online Ordering Customer Service 516

7 Shifts

AUGUST 2, 2024

That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. The accounting process will seem less daunting once you understand what you need to do, know, and watch out for.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Restaurant Engine

MARCH 10, 2021

Coupons can bring in repeat customers to your restaurant. One option that hits both of those marketing goals is the restaurant coupon. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty. But you may be wondering, “Do coupons really help drive dining traffic?”.

Coupons 80

Coupons Email Marketing Social Media Website Management 80

The Rail

AUGUST 28, 2024

Publications on the establishment's website, social networks, emails, and SMS notifications should contain detailed information about the date of the move, the new address, and any changes in the operation of the establishment. Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations.

Loyalty Program 219

Loyalty Program Social Media Customer Service Coupons 219

Modern Restaurant Management

JUNE 28, 2024

The main takeaway: It’s led to higher prices and lower foot traffic at many of the state’s dining establishments. With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.” The law changed on April 1.

2024 294

2024 Mobile Ordering White Paper Food Order 294

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant Engine

JULY 9, 2025

Digital marketing strategies are the best way to promote your new carry-out services. They may choose to dine out when they don’t want to cook, but they may also not want to dine in. In this article, we look at carry-out services and seven brilliant marketing strategies to launch your restaurant’s new offering. . #1:

Loyalty Program 52

Loyalty Program Marketing Email Marketing Online Ordering 52

Lavu

APRIL 15, 2020

With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. With the right restaurant gift card marketing campaign, you can stave off the revenue losses during COVID-19 pandemic mandates.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

ChowNow

JULY 3, 2024

A well-executed grand opening is a critical marketing tool and opportunity to start on the right foot and set your restaurant up for success. A well-executed grand opening is a critical marketing tool and opportunity to start on the right foot and set your restaurant up for success.

Email Marketing 195

Email Marketing Social Media Customer Service Training 195

7 Shifts

MAY 23, 2024

The competition in the restaurant industry is getting tighter. In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

The Rail

JUNE 4, 2024

By Eric Tress, Contributor When you talk about marketing in this era, people quickly think of social media marketing, content marketing, and search engine optimization (SEO), among other online marketing methods. Here’s your guide to restaurant marketing with direct mail. What is Direct Mail Marketing?

Marketing 130

Marketing Email Marketing Restaurant Law Coupons 130

Restaurant Engine

DECEMBER 14, 2022

Today’s consumer spends hours on social media each week, and if you aren’t leveraging the power of social media marketing, it’s time to get off the fence and take action. Consider the importance of word of mouth marketing. Now imagine that same word of mouth marketing on an exponential level. 1: Social Media is Valuable.

Social Media 116

Social Media Email Marketing Coupons Customer Service 116

Focus POS

OCTOBER 20, 2022

Once seen as a quick fix putting virus-wary restaurant-goers at ease, QR code menus are now a much-maligned downside to dining out, according to 88% of Technomic’s recent 1,000 consumer survey. The Ease Of QR Payments in the Restaurant Industry The numbers don’t lie. Seamless Experience A lot goes into the process of picking where to eat.

Consumer Goods 78

Consumer Goods Customer Experience Email Marketing Coupons 78

Restaurant Engine

MAY 28, 2025

Get your customers excited for your new menu with a strong marketing plan. In this article, we look at nine marketing tips to get your dining guests excited for your new menu. Marketing your updated menu should be as strategic as the recipe development itself. Are you expanding your menu at your restaurant?

Menu 52

Menu Marketing Email Marketing Social Media 52

Gecko Hospitality

DECEMBER 18, 2019

Here are some of the best ideas for promoting your restaurant with a small marketing budget. You should closely monitor customer reviews of your dining experience on Yelp, Google, or other social outlets. You could even offer your customer’s a coupon if they review your restaurant. You Don’t Need Money to Sell More Entrees.

Coupons 92

Coupons Social Media Email Marketing Customer Experience 92

7 Shifts

JANUARY 31, 2023

Remember not everyone will dine in on this day as they might want to spend it at home instead. This is the perfect time to build an email list as well so you can promote other offers in the future. Valentine’s Day is the biggest romantic holiday of the year in the United States. Not to mention, Valentine’s Day sales trends reached $23.9

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Restaurant Engine

APRIL 26, 2023

That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. Conduct a survey through your email marketing, text messaging, website, and social media channels. People who dine with you want to engage with your restaurant, especially if your food is terrific. #3:

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Black Box Intelligence

MAY 24, 2023

Leverage your guest feedback by incorporating questions in your post-dining surveys like “What are the top 3 places you go to when looking for a dining experience like ours.” Use cost-effective marketing channels: There are ways to expand your reach despite thinner margins and other challenges eating into ad budgets.

Email Marketing 98

Email Marketing Social Media Customer Experience Coupons 98

Indoor Media

SEPTEMBER 26, 2017

One of the best restaurant marketing campaigns you can run is a local one. What can you do to influence those people the most when they’re considering where to dine out? Register Tape Coupon Advertising for Restaurants. Register Tape Coupon Advertising for Restaurants. You also do it to make money. Learn more.

Advertising 78

Advertising Coupons Email Marketing Social Media 78

Restaurant Engine

MAY 14, 2025

With a well-crafted strategy, you can market to your customers on an ongoing basis as well, strengthening the customer relationship. Ultimately, youll increase the rate at which they dine with you, engage your customers, and increase your revenue. For example, once they spend $200, they get a coupon for 20% off an appetizer.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Deliverect

JANUARY 21, 2020

With 49% of American millennials spending more on dining that they save for the future*, any food business would be wise to market to this group of customers. Almost 6 out of 10 dining experiences are off-premise nowadays*, so your delivery, takeaway or drive-thru experience should be on point. 1 Use technology, because they do.

Social Media 103

Social Media Online Ordering Email Marketing Workshop 103

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. While QR code-based menus have been in existence for more than 10 years they were slow to gain acceptance. However, their adoption has escalated through the pandemic.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increase sales through automated SMS marketing. SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. How does it work?

2021 98

2021 Email Marketing Demo Loyalty Program 98

The Restaurant Times

JULY 13, 2020

Generating Repeat Business: As personalization is the key to establishing long-term customer loyalty, this data helps marketers create personalized offers and give regular customers an exclusive experience. This article discusses how restaurant operators can capture customer data, and use it to their advantage. .

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Indoor Media

SEPTEMBER 22, 2017

You may get help from the co-op for marketing and advertising. But those marketing efforts drive new customers to every location within your franchise, not just yours. Paper Coupons. And it’s not often that you have a good email database of customers who have come into your fast food restaurant. There are so many options!

Coupons 78

Coupons Food Advertising Franchise 78

Focus POS

MARCH 31, 2021

These restaurants have experienced more success than those without online ordering because they’re able to take on orders despite limitations to indoor dining. Oftentimes, when getting their order taken while dining-in, customers feel pressured to order quickly, spending less time combing through the menu. Customers are busy.

Online Ordering 99

Online Ordering Ordering Email Marketing Back of House 99