Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

APRIL 5, 2021

With a changing landscape, it is more vital than ever to help your potential customers see great value in your business. A Think With Google study showed that even if they like the business, an amazing 50 percent of people will use that business less if the website is difficult to navigate on their phone. Forgetting About Mobile Users.

Marketing 177

Marketing Coupons Consumer Goods Social Media 177

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event.

Events 351

Events Social Media Kitchen Safety Seating 351

Focus POS

FEBRUARY 10, 2022

Restaurant owners and managers work long hours, holidays, and most weekends. There’s very little time off in an industry where the competition is fierce, most restaurateurs are still trying to recover from the pandemic and supply chain issues are causing shortages of everything from ingredients to take-out boxes.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Indoor Media

JANUARY 8, 2021

When we say “Nail Salon Menu,” we’re talking about your salon’s list of services. Building a list is about providing information to your current and potential customers in a clear, accessible format so that they can make informed buying decisions. Think back to the “take out” menus you’ve seen at restaurants.

Menu 78

Menu Coupons Social Media Advertising 78

Modern Restaurant Management

JANUARY 12, 2022

Brands that have shifted to a more customer-centric approach have an understanding of loyalty as being earned and not sold. Loyalty programs grant organizations with the opportunity to not only retain their existing customers but turn those customers into brand fanatics. What do these programs provide to an organization?

Loyalty Program 217

Loyalty Program Customer Experience Social Media Online Ordering 217

Modern Restaurant Management

APRIL 13, 2021

Location Based Services , which allows you to tailor your message to events occurring in those hyper local geographic locations including weather, transportation, and vicinity to friends. Once you understand your customers needs it will involve creating an offering that can be compelling for them to take action.

Advertising 196

Advertising Mobile Ordering Website Management Customer Service 196

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. Another option is to digitally print onto synthetic materials.

Marketing 208

Marketing Mobile Ordering Food Safety Communication 208

Buzztime Business

DECEMBER 26, 2023

Each resolution includes action items to take, and results you can expect. Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? Or, check out handheld, touchscreen tablets that connect guests to a digital arcade. Try these simple crowd-building tactics.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Indoor Media

AUGUST 26, 2020

Capitalize on customers that already frequent your shop rather than trying to attract new customers that may come in for a cheap oil change but never return. Quality customers make your shop thrive, and auto repair email marketing gives you direct access to their inboxes. Know and Segment Your Customers. Constant Contact.

Email Marketing 113

Email Marketing Marketing Loyalty Program Coupons 113

Indoor Media

FEBRUARY 3, 2021

Today, customers are dining out in an entirely different way. A large portion of foodies aren’t even visiting restaurants anymore and have turned instead to ordering take out through different delivery platforms. Today, research shows that roughly 93% of customers view a restaurant’s menu before dining with them.

Menu 78

Menu Marketing Coupons Advertising 78

Indoor Media

AUGUST 5, 2020

While few would argue that an auto shop website isn’t necessary, the range of what qualifies as a “website” is pretty broad. Whichever route you choose to take, be it build your own or hire a professional, here’s a checklist to help you create an effective, traffic-driving auto shop website. Choose a Website Builder.

SEO 117

SEO Website Management Customer Service Advertising 117

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. But now that pickup and delivery is their only option, restaurants simply cannot continue to rely on a service that is eating away at their bottom line.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. Let your staff shine and stand out. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. Frose is out, with only 2.1 DoorDash Deep Dish.

2020 195

2020 Franchise Franchising Food Order 195

Indoor Media

JANUARY 28, 2021

With more and more people shopping online, this year has meant a slew of returned products, damaged goods, and unhappy customers. Sometimes, these outcomes are simply out of your control. It’s important to be honest with your customers, and when it comes to online feedback, this task can be very daunting.

Advertising 78

Advertising Small Business Coupons Customer Service 78

Restaurant Engine

MAY 24, 2022

Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat. 1: Your Customers Get Faster Service. Thinking about a POS system?

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

The Restaurant Times

JULY 13, 2020

Customer Data is vital for the long term sustainability of any business. However, for the restaurant business, customer data is also integral for growth and expansion. This article discusses how restaurant operators can capture customer data, and use it to their advantage. .

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Indoor Media

AUGUST 2, 2017

Increase the Rate of Return Customers. So how do you make sure you take as big of a piece of that pie as you can? As someone who deals in customer service for a living, you’re probably familiar with the concept that it costs more to get a new customer than it does to keep the ones you already have.

Coupons 78

Coupons Social Media Advertising Customer Service 78

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. Build a Website and Optimize it. Wix, Squarespace, etc.),

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant Engine

AUGUST 25, 2021

You can save money using Square to take money at your restaurant. Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. Additional management for the back of the house including menu management. plus $0.10

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Sling

NOVEMBER 3, 2022

Retail pricing is the practice of placing a value on the products or services that your business offers. On the other hand, if you pick a number that’s too high, your customers might respond negatively and turn to other brands. Let’s take a look at some of the top-recommended steps for retail business owners. 1) Analyze costs.

Retail 78

Retail Pricing Point of Sale Customer Service 78

Xtra Chef

MARCH 25, 2020

With our close connections to our customers and many of our employees coming from the industry, we feel especially connected to the struggle that our community is facing right now and are committed to creating resources for you to lean on for support. Pivot to delivery and take-out only.

Front of House 93

Front of House Online Ordering Inventory Social Media 93

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. 3) Keep Customers Happy With Text Message Restaurant Marketing. 4) Become A Master Of Social Media.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Indoor Media

MAY 13, 2021

Small business owners are asked to wear a lot of hats and manage many projects simultaneously. Taking on a project that is well beyond your comfort zone may save you a little money in the beginning, but it will take a lot of research, labor, and upkeep to get any project off the ground. Take creating a website, for example.

Small Business 78

Small Business Hiring Advertising Website Management 78

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Deliverect

DECEMBER 30, 2019

So what does it take to make it in this dynamic market? Know your customers: Gather data-driven insights about your potential clientele and knowing their tastes and behavioral habits. - Customer experience is about more than just making sure meals are delivered on time. How about offering some coupons and rewards?

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” NCR wants to help its restaurant customers during this difficult time. restaurant employees financially impacted by the coronavirus crisis.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Lavu

FEBRUARY 21, 2020

One of the biggest challenges that restaurants face is obtaining and retaining customers. This calls for restaurants to be creative on what they offer their customers. Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Indoor Media

APRIL 9, 2018

This article, and our series of posts about digital marketing, will guide you through actionable steps you can take to knock your digital marketing out of the park! Advertising itself can’t build your business if you have poor customer service or failed to acquire the right permits or licenses. Create a website.

Advertising 78

Advertising Social Media Website Management Email Marketing 78

BNG Point of Sale

OCTOBER 15, 2021

Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. mPOS technology provides several advantages to store owners, managers, sales employees and customers. The mPOS revolution goes far beyond simply swapping out old hardware.

Retail 98

Retail POS Point of Sale Cash Management 98

The Restaurant Times

AUGUST 17, 2021

Digital menus are the menus that are presented to customers as soft-copy. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. With such simplicity, you would not need waiters to manually take orders and direct them to the kitchen.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Cheetah

FEBRUARY 20, 2020

There are plenty of bakeries out there offering delicious baked goods of all sorts. One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Reading Time: 3 minutes. Find Your Niche. Stay Ahead.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78