Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. If you’re looking for ways to bring in new customers, turn drop-ins into regulars, and boost sales, consider a loyalty program for your restaurant. Quick Links What is a brand loyalty program?

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Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Normally, 42 percent of diners expect their pizza to arrive within 30 minutes.

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2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. The data also points to a broken customer arrival experience. The State of What Feeds Us.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

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Loyalty Program Mobile Ordering Airlines Merchandise 148

Indoor Media

SEPTEMBER 9, 2020

Are you rewarding your current customers? Keeping current customers is so much easier, and cheaper, than finding new ones. While there are many ways to encourage customer loyalty, we’re going to discuss a simple, yet significant tactic – putting offers on the back of your auto repair receipts. Increase Customer Lifetime Value.

Coupons 78

Coupons Loyalty Program Customer Service Advertising 78

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services. Showcase new product offerings.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Lavu

MARCH 20, 2020

Boosting sales in your restaurant doesn’t have to be complicated. Add Value to Desserts to Boost Restaurant Sales. As food costs rise , (alongside labor, rent, and health care costs), restaurants are figuring out how to serve food that meets a high expectation within a comfortable price range for customers.

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Menu Point of Sale Customer Service Customer Experience 136

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. o double points for certain days or times when business is typically slow. o keep it simple.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Restaurant Engine

MAY 24, 2022

Your customers will thank you. What your customers experience with your restaurant is as important as the food they eat. Yet, if they had a poor customer service experience, they’re likely to do the same sharing with friends and family, but they won’t return. 1: Your Customers Get Faster Service.

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POS Loyalty Program Point of Sale Customer Experience 59

BNG Point of Sale

AUGUST 25, 2021

Boosting Restaurant Industry Sales in 2021 . Maintaining strong sales in the restaurant industry is an ongoing challenge due to overhead costs like rent, food, and restaurant staff. Now it’s more important than ever to drive sales in business. 11 Tips to Increase Restaurant Sales . Delivery Services .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Lavu

FEBRUARY 3, 2020

Email newsletters are a great way to share your restaurant’s latest announcements, and when used in conjunction with other marketing channels, they are a highly effective way to retain restaurant customers and increase sales. . They allow businesses to connect with customers, develop leads, and upsell, and are quite easy to use.

Email Marketing 78

Email Marketing Point of Sale Online Ordering Seasonal Menu 78

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. Point-based system. Types of Reward Marketing.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Lavu

MAY 27, 2020

Restaurant operators nationwide are reporting sharp declines in sales and employment levels. These comments alone make it apparent that our new normal will need continued flexibility with delivery and takeout options in order to maintain a strong customer base and keep restaurants in business. . In November 2019, Saleem S.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Aaron Allen & Associates

AUGUST 24, 2022

Domino’s Marketing Campaign Domino’s proved their dedication to customer interaction by creating the Ultimate Delivery Vehicle contest for design aficionados. Pizza Patron, which also accepts pesos for payment from its 75% Latino customer base, answered by reaching out. Using Technology to Generate Buzz U.S. The lesson?

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

The Restaurant Times

AUGUST 17, 2021

Digital menus are the menus that are presented to customers as soft-copy. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. They are cheaper, reduce staff effort, reduce wait time for customers, eliminate long queues of customers, etc. .

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Lavu

MARCH 19, 2020

In fact, establishments that already provide such services have seamlessly transitioned and continue to operate. This gives you an opportunity to learn from their examples: offer your regular menu items, offer specials, keep your brand that customers already know, offer ‘first-time’ order specials, and mirror regular ‘in-house’ specials.

Online Ordering 93

Online Ordering Ordering Social Media Mobile Ordering 93

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 18, 2020

More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. Return to on-premise. July 4 Preview.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

The Food Corridor

NOVEMBER 23, 2021

And with the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. Deloitte predicts that holiday sales will rise 7-9% this year, with ecommerce projected to grow up to 15% compared to 2020.

Food 98

Food Seasonal Menu Catering Cash Management 98

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. Today’s restaurant customer wants what they want when they want it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. 1: Skip the Delivery Service. It’s all about instant gratification. Craving pizza?

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

BNG Point of Sale

JUNE 21, 2021

Whether a restaurant is full-service, quick service, or a food truck, maintaining optimal profits is important. Full-Service Restaurants. Full-service refers to the service you receive in a typical sit-down dinner. In reality, success also comes from healthy profit, but maintaining an ideal margin is tricky.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. But while off-premise demand has grown, in-person sales are coming back as more regions open up again. The rise of off-premise dining. Is off-premise dining here to stay?

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Point of Sale FOH Fine Dining Online Ordering 78

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Because we care about you saving money with Square for your restaurant, we’re going to break it down for you and highlight what makes it a potential point of sale system for your restaurant.

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

The Food Corridor

DECEMBER 6, 2022

With the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. National Retail Federation predicts that holiday sales will rise 6%-8% this year. So it’s set to be a bumper year for those food businesses that take the right steps.

Food 52

Food Seasonal Menu Cash Management Catering 52

Harbor Touch

APRIL 17, 2018

With restaurant taxes , you have some special tax considerations that are different from other business types. Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Restaurant Clicks

JANUARY 17, 2020

Whether you’ve just opened a new restaurant or your existing restaurant needs a boost in customers, restaurant promotion is a must. Luckily, there are plenty of specials that will get customers in the door and filling seats. . We’ve come up with a list of the best restaurant promotions and specials to try out.

Loyalty Program 78

Loyalty Program Email Marketing Online Ordering Coupons 78

Lavu

DECEMBER 20, 2019

Of course, an even better tactic is to run a special during the event days to give people a reason to. You can divide your customers into three groups: • Detractors who will go out of their way to tell people about a negative experience. about how many people you get to walk through your door. hungry, follow these tips and tricks.

Social Media 78

Social Media Customer Experience Events Website Management 78

Indoor Media

JULY 26, 2021

It requires studying your customer base, working out a budget that works for your business, choosing which marketing channels to run your advertisements on, and then following through. The point is that it’s safe to assume people take more road trips in the summer than in other months. Iteration is always a vital part of this process.

Marketing 78

Marketing Advertising Point of Sale Small Business 78

Modern Restaurant Management

NOVEMBER 1, 2019

To that end, Krystal has engaged The Cypress Group, a specialized investment banking firm, to manage the refranchising initiative. " Macaluso added that the sales lifts from upgrading to a newer, smaller and more efficient prototype have been unlike others he has seen in his 25-year QSR career. percent to +107.5

Franchise 86

Franchise Franchising Fast Casual Point of Sale 86

Notch

MARCH 5, 2019

For example, if you ask them to leave their contact information, like an email address or mailing address, you’ll be able to reach out to them with future marketing campaigns or special offers. Overall, the comment card is consistent with the overall brand strategy at Winghart’s, and customers who see it will immediately recognize that.

Email Marketing 69

Email Marketing Customer Experience Training Customer Service 69

Restaurant Logic

DECEMBER 13, 2018

Let’s take a look at several things you can do in order to boost your business’ popularity, drive sales and customer engagement through some simple storytelling techniques. When it comes to brand storytelling, it really doesn’t matter if you sell sushi, pizza or traditional Greek cuisine to your customers.

Social Media 32

Social Media Customer Service Small Business Customer Experience 32

Modern Restaurant Management

JUNE 14, 2023

Gamification is rapidly changing how brands interact with customers during the restaurant experience. But what do you need to know about this tactic to achieve your business goals while driving meaningful customer connections? “Much of restaurant industry marketing is mired in a sea of sameness,” states Lobliner.

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Loyalty Program Point of Sale Email Marketing Customer Experience 179

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 195

2020 Franchise Franchising Food Order 195

Buzztime Business

DECEMBER 26, 2023

These strategies can help increase sales while driving up guest satisfaction – it’s a win-win. Empower your waitstaff with sales secrets for bigger checks (and tips). Tonight’s special isn’t the “blue cheese burger with fries” – it’s the “1/2 lb. Action: Train Your Team to Upsell Don’t leave upselling up to chance.

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2024 Bar Email Marketing Loyalty Program 97