Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

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2021 Fast Casual Mobile Ordering Social Media 146

Apicbase

MAY 30, 2024

Each saved second counts towards a satisfied customer and, more importantly, your bottom-line profit. It’s an all-in-one tool that supercharges every aspect of your restaurant’s performance, from order accuracy to customer loyalty, and even helps you increase profit margins. It is your secret weapon for excellence.

POS 52

POS Inventory Cash Management Point of Sale 52

ChowNow

SEPTEMBER 16, 2020

Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. Read on for five marketing tips you can use to attract restaurant customers and sustain your business for years to come.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. However, discounting is rarely an effective strategy for developing regular customers, and can even end up hurting your business. DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. More than 80% of mobile phone users search for restaurants in mobile apps. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. An app can help you do this. tweet this).

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Focus POS

JANUARY 18, 2022

Mobile POS. They want the most out of their experience with as little effort as possible. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Incorrect orders. Cheaper than paper kitchen order tickets (KOTs ) and is more environmentally friendly. Misplaced tickets.

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2022 Technology Loyalty Program 2025 78

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Takeaway Solutions

JULY 20, 2018

The ability to order meals from different vendors on mobile phones is one of the inventions that continues to impact the lives of most customers positively. Therefore, those operating eateries are losing a lot if they are not online.

Online Ordering 47

Online Ordering Food Order Ordering Email Marketing 47

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. If you’re looking for ways to bring in new customers, turn drop-ins into regulars, and boost sales, consider a loyalty program for your restaurant. Quick Links What is a brand loyalty program?

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Loyalty Program Point of Sale Mobile Ordering Customer Service 78

The Restaurant Times

JUNE 29, 2020

More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. This is a wonderful opportunity for brick and mortar restaurants pivoting towards the online delivery model or cloud kitchen models to run strategic marketing campaigns and create brand awareness.

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Loyalty Program Email Marketing Marketing Mobile Ordering 98

Modern Restaurant Management

DECEMBER 2, 2019

It’s easier than ever to for both customers and brands to keep track of gift cards and redeem them online. They are also especially appealing to younger demographics who prefer to use mobile payment methods. Create a Seamless Gift Card Purchasing Experience. Reward Existing Customers who Purchase Gift Cards.

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Point of Sale Loyalty Program Email Marketing Mobile Ordering 164

The Restaurant Times

AUGUST 17, 2021

Digital menus are the menus that are presented to customers as soft-copy. They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

SEPTEMBER 27, 2021

Prepare for dine-in resurgence : consumers miss dine-in experiences, leading to pent-up demand and expected increases in visit frequency. Another top determining factor for FSR (tied with ease/convenience) is experience. percent more consumers are comfortable with mobile pay, 5.6 " Post-COVID Behavior Themes. percent and 3.3

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Food Safety Beverage Consumer Goods Guest Recovery 180

Indoor Media

NOVEMBER 4, 2021

Many customers may feel better eating takeout than visiting your restaurant in person due to the ongoing COVID-19 pandemic. However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. You can also use them to intrigue your customers with menu items available only for takeout.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

The Restaurant Times

AUGUST 29, 2020

When customers choose a restaurant, they are looking for a memorable gastronomical experience. Along with the quality, freshness, and taste of food, their experience also depends on the restaurant décor, ambience, hygiene level, staff courtesy, and prompt service. Methods To Obtain Customer Feedback For Your UAE Restaurant.

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

Touch Bistro

AUGUST 20, 2021

In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. If you’re looking for inspiration for how to structure your customer loyalty program, you’ve come to the right place. A restaurant loyalty program plays a major role in customer retention.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Restaurant Engine

FEBRUARY 10, 2021

Today’s digital arena is focused on interesting, catchy, and unique videos that draw customers in. Your chef is responsible for your incredible menu, and your current and potential customers want to learn more about your chef. Customer reviews can drive an exponential amount of business to your restaurant. tweet this).

Social Media 115

Social Media Kitchen Safety Email Marketing Online Ordering 115

Restaurant Engine

MARCH 23, 2022

? ? An app provides another positive customer experience. ? ? ? restaurant apps; features that improve the customer experience (3/23). Adding a restaurant app to your digital marketing arsenal can improve the overall customer experience. You can see the importance of your restaurant’s app to your customer’s.

Loyalty Program 65

Loyalty Program Online Ordering Customer Experience Mobile Ordering 65

The Restaurant Times

SEPTEMBER 2, 2020

Restaurant Online marketing includes creating a significant brand presence on online mediums. Customer Engagement. Engaging with customers on social media accounts is an absolute must. Always respond to customer tweets, posts, or comments. Video marketing is an innovative form of engaging with customers.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Engaging Customers During COVID-19. Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Restaurant Engine

SEPTEMBER 23, 2020

Require customers to provide their email address or cell phone number to sign up. During the COVID-19 pandemic, and for the foreseeable future, your restaurant customers want delivery options. Your diners want convenience, and they want to be safe while ordering food from your restaurant. And your customers like a good deal.

2020 95

2020 Marketing Email Marketing Social Media 95

Restaurant Engine

NOVEMBER 11, 2020

It helps you get promotions and events into the hands of your customers. It also helps you build relationships with your customers, increasing their loyalty. Make sure your subject line is personal and meaningful in order to get your email opened. Words like secrets, coupon, sale inside, and awesome can increase open rates.

Email Marketing 97

Email Marketing Marketing Coupons Mobile Ordering 97

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Diners’ main concerns about visiting restaurants again include cleanliness and safety.

2020 154

2020 Guest Recovery Kitchen Safety Online Ordering 154

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Restaurant Engine

JANUARY 13, 2021

Not only are you responsible for staff, your menu, your customers, and keeping everything moving, you are responsible for marketing your restaurant in the best way possible. Social media gives you the opportunity to market your menu items for free and reach a great number of current and potential customers. tweet this).

Social Media 99

Social Media Marketing Email Marketing Coupons 99

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Next Restaurants

FEBRUARY 5, 2020

While it may be true that boomers and millennials want different experiences when they dine out, everyone responds to effective marketing techniques. The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. Take Charge Of Your Social Media Promotion.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. Resy , for example, created a mobile waitlist and capacity monitor. The app now allows customers to reserve, purchase and pickup meals from restaurants that did not offer takeout before.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

The Restaurant Times

JANUARY 18, 2022

Restaurants typically have to compete for every customer, much more so than retail businesses, especially during difficult economic times because families are known to omit (or at least lower) dining out from their budgets to save money. To attract local customers, for example, one technique is to use location-based advertising.

Marketing 52

Marketing Social Media SEO Email Marketing 52

7 Shifts

MAY 23, 2024

This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting.

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Web Diner

SEPTEMBER 17, 2020

After all, even with online targeting, it’s almost impossible to ensure that everyone who sees your ad will be a potential client, much less a buyer. More than ever, online marketing presents the best value proposition. That website should be mobile-friendly, responsive, and easy to use. And they will most likely do it online.

Marketing 36

Marketing Email Marketing Social Media Online Ordering 36

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

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2022 Food Supply Mobile Ordering Customer Experience 185

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

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2020 Franchise Franchising Food Order 165

Modern Restaurant Management

MARCH 1, 2022

“Traffic is down, but the relative increases in average check indicate that QSRs haven’t lost customer segments. Instead, we believe that quick-service restaurant customers have permanently changed their behaviors — visiting less frequently than pre-pandemic yet spending more per visit.”

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Loyalty Program Mobile Ordering Download Food Order 162

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

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Mobile Ordering Social Media Customer Experience Online Ordering 148