Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Deliverect

DECEMBER 27, 2020

In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. eCommerce sales jumped by 92.7 The Inception of Online Ordering.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Tableo

JULY 20, 2023

Build a high quality email list The first step in laying a solid foundation for your email marketing campaigns begins with building a good email list. Use A/B testing to experiment and find the best subject lines for your audience. ” Create a loyalty programme where customers can accrue points for eating at your establishment.

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Deliverect

MARCH 17, 2020

So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses? This solution pushes your delivery orders to your point-of-sale system, so you can easily manage your online sales channels.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

SpotOn

FEBRUARY 26, 2024

Establishing a rapport with the customer, finding out their needs, and pointing out the solutions your business offers are elements that some people find easier than others.  Such proficiency in customer interactions is a rare skill. Such proficiency in customer interactions is a rare skill.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

EATER

NOVEMBER 1, 2022

As a server my job was not only to prepare drinks and run food, but to assist customers in navigating the technology, troubleshooting when it didn’t work, and explaining, repeatedly, why exactly our restaurant did things that way — and I didn’t exactly have a good answer. But what does it mean for workers?

Mobile Ordering 118

Mobile Ordering Customer Service Food Order Online Ordering 118

BNG Point of Sale

AUGUST 27, 2021

Unfortunately for many entrepreneurs who find themselves in this situation in the food industry, there is no easy answer when it comes to improving margins; you need to try different things and see what works best for you to get a good return on investment. . Gross profit is what you have left after deducting all costs of goods sold (CoGS).

Food 52

Food Point of Sale Online Ordering Loyalty Program 52

Bingage

DECEMBER 5, 2019

When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. Related Read: 10 Ideas (Innovative) to Increase Your Restaurant Sales. and how to take photos that are customer-friendly and proper social media monitoring. How to write about it?

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

The Restaurant Times

NOVEMBER 10, 2021

Online food ordering systems are crucial to your business’s profitability and sales management. If you own a restaurant and haven’t yet implemented an online restaurant management system, you’re already losing out on dozens of orders every day. The customer experience is the center of focus for any restaurant.

Management 52

Management Management Online Ordering Loyalty Program 52

Modern Restaurant Management

MAY 18, 2020

Addition of a new exemption from the loan forgiveness reduction for borrowers who have made a good-faith, written offer to rehire workers that was declined. The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act).

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

Restaurant365

APRIL 8, 2021

Now, the pandemic has impacted what the dining experience looks like, what guests want, and most significantly—the demand for delivery and takeout. As restaurants adapt to how customer dining preferences have changed, ghost kitchens are now more popular and quite often more profitable. What is a virtual kitchen?

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Apicbase

MARCH 17, 2023

There is good and bad news. High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. The European foodservice industry is at a tipping point. The good news, there are new recipes that could potentially work even better. At least, that is how it feels.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Perfect Daily Grind

NOVEMBER 4, 2022

The Unlimited subscription costs US $13 per week and allows customers to order unlimited coffee and tea beverages at seven of the roaster’s locations. The Unlimited subscription costs US $13 per week and allows customers to order unlimited coffee and tea beverages at seven of the roaster’s locations. Mon, 31 Oct.

2023 126

2023 Hospitality 2022 Food Supply 126

Rocket Fuel

DECEMBER 1, 2022

To put it in simple words, an online food ordering system is software that will allow a restaurant to accept and subsequently execute online orders from consumers. The standard online ordering software will have two elements: A website. For this reason, online ordering systems are not one-size-fits-all for each business.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Lavu

DECEMBER 20, 2019

Eighty-two percent of consumers consider social responsibility, including community involvement, when choosing. You can divide your customers into three groups: • Detractors who will go out of their way to tell people about a negative experience. Passives who won’t share their experience with your restaurant at all.

Social Media 78

Social Media Customer Experience Events Website Management 78

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. .”

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Food Business

JUNE 8, 2018

As a customer, I'll admit my truth: I find the app useful at times (more on this below!). We’ve all be burned by customers spouting off what they think. Since I can see both sides of business more than the restaurant owners I help, let me give you my perspective as an educated consumer. It points me to YELP. I travel.

Advertising 100

Advertising Travel Consumer Goods Point of Sale 100

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.”

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Black Box Intelligence

AUGUST 31, 2021

Restaurant reviews hold a tremendous amount of sway for consumers. People trust other people, and when potential customers see that other guests enjoy your food, service and atmosphere, it makes them feel more confident in giving your business a try. Staying on top of your reviews is essential to staying competitive. Yelp Reviews.

Social Media 72

Social Media Customer Service Online Ordering Customer Experience 72

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

The Food Corridor

JUNE 3, 2020

One such platform, What’s Good , was born as a spin-off from Crave, an aggregator system that makes it easier for chefs to order quality ingredients from local suppliers. The platform aggregates hundreds of suppliers so that customers can shop from many different sources at their convenience.

Food 87

Food Online Ordering Food Order Customer Service 87

Restaurant Clicks

FEBRUARY 21, 2020

In this stage you have to see what draws in customers, where you can cut expenses, how to improve the customer experience without spending money, and so on. That’s a good estimate to give you an idea of what your price range should be, but by no means is that number set in stone. Restaurant Startup Costs.

License 79

License 2020 Food Truck Equipment 79

The Restaurant Times

OCTOBER 24, 2021

With restaurants shuttered, for millions of consumers staying home, takeout dinners were the only option. They’re not in high-traffic locations, but rather within a delivery radius of a large number of online consumers. Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. .

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Lavu

APRIL 1, 2020

Boil down your vision to what type of bar you’ll be, what vibes you want to exude, and, most importantly, the type of customer you want to attract. Narrow down your ideal customer, and create the ideal bar for them. A bar manager (unless you choose to manage everything yourself). Preparation. Scott Perez, Walkers.

Bar 78

Bar License Social Media Point of Sale 78

The Food Corridor

MARCH 27, 2023

But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits. The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 352

Operations Management Management Mobile Ordering 352

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312