Remove Consumer Goods Remove Customer Experience Remove Food Safety Remove Kitchen Safety
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Restaurants: The New Battlefield for Customer Experience

Modern Restaurant Management

You get home from a long day at work, don't feel like cooking and want to treat yourself to some great food. But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Unique and Complementary Experiences.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. The younger generations don’t just want great food, they expect memorable experiences.

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The American Restaurant 2022 (Post Pandemic)

Culinary Cues

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. Chances are pretty good that the point of interest will be a restaurant.

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Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Food safety. Cost control.

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Secure Safer Off-Premise Dining

Modern Restaurant Management

Customer comfort levels with on-premise dining varies and proper hygiene continues to be at the forefront of diners’ minds. For example, when ordering takeout, 60 percent of consumers would feel comfortable if offered disinfectant wipers or sanitizer for them to use themselves. In the U.S.,

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MRM EXCLUSIVE: How Restaurants Can Use Pandemic-Era Consumer Behavior to Inform Their Strategies

Modern Restaurant Management

This isn’t lost on the National Restaurant Association, which sent a letter to Congress this summer to highlight the results of a recent consumer confidence survey and to urge leadership to replenish the Restaurant Revitalization Fund. Keeping Pace with Consumer Behaviors. Stop trying to appeal to a wide range of customers.

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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

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