Modern Restaurant Management

SEPTEMBER 7, 2021

Every restaurant owner, operator, and manager are currently asking themselves: how do I hire restaurant employees in today’s labor market? It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. The Restaurant Labor Shortage.

Hiring 520

Hiring Front of House Recruiting Back of House 520

Modern Restaurant Management

NOVEMBER 26, 2019

With the lowest unemployment rate we've seen in two decades, employers are definitely feeling the fact that we are experiencing a job seekers market. In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them.

Hiring 472

Hiring Recruiting Restaurant Law Customer Experience 472

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Embrace the Suck

MAY 24, 2023

But these fresh recruits often stick around only briefly before setting off, triggering a repeating cycle of worry. Step 2: Proactive Recruitment Unearthing top-tier talent demands active recruitment. Instead, we should be on the offense, taking our recruitment strategy to the talent pool. It's astounding! Are they alive?

Recruiting 335

Recruiting Coaching Hiring Customer Experience 335

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Goliath Consulting

FEBRUARY 16, 2021

Despite the fact there are more unemployed foodservice workers and less competition now that there have been more than 100,000 restaurant closures nationwide (2, 3), most restaurants face a tighter labor market, and operators are finding themselves in a bind to find more talent. million fewer 16 to 24-year-olds in the labor force by 2028 (4).

Recruiting 195

Recruiting Hiring Communication Online Ordering 195

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. Marketing and Customer Engagement Even the best-run restaurant wont thrive if no one knows about it. Constantly recruiting and training new employees is both costly and disruptive.

Operations 195

Operations Management Management Front of House 195

The Rail

APRIL 6, 2025

Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. The Power of Personalized Communication Developing close connections with your guests calls for frequent, customized contact that makes them appreciated and noticed.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Modern Restaurant Management

APRIL 11, 2022

In addition to cost considerations, efforts to structure these types of benefits are complicated by compliance requirements and the challenge of communicating and promoting a positive employee experience. Consider being a leader in this space rather than a follower, it might just help with recruitment and retention too.

Communication 479

Communication Restaurant Law Uniforms Customer Experience 479

Modern Restaurant Management

APRIL 29, 2021

He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. Other tactics he used: reaching out to community centers, reaching back to former employees for temp help and recruiting marketing or culinary students. .

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Technology also helps bridge communication between restaurant management and staff. Food safety and restaurant cleanliness. Staff Management.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

AUGUST 23, 2023

Prior to his role as General Manager, he was CGO (Chief Growth Officer), General Manager, Vice President, and Chief of Staff, where he spearheaded projects including the acquisition of Punchh, company integrations, executive recruiting, and has established PAR’s KPI setting and tracking process through business reviews.

Loyalty Program 419

Loyalty Program Customer Experience Customer Service Mobile Ordering 419

Embrace the Suck

FEBRUARY 12, 2020

It’s the solutions to how you deal with those problems that are the great divide between those that struggle, from those that thrive to the rare few that drive their market. Your goal should always be to dominate your market. You’re not marketing enough. Communication is key if you want to build a badass culture.

Coaching 337

Coaching Email Marketing Communication Workshop 337

The Rail

MARCH 14, 2025

In today's competitive market, you also need to be authentic with your atmosphere and giving a culturally enriching experience. Find staff that can speak the neighborhoods language(s) will widen your market while giving a great dining experience. This is especially useful when international tourists come to visit your restaurant.

Restaurant Law 130

Restaurant Law Hiring Customer Experience Recruiting 130

7 Shifts

JUNE 16, 2022

These subjects might include feedback on new multi-unit restaurant technology , menu and marketing initiatives, as well as assistance navigating supply chain, economic, or hiring difficulties. Communicate Expectations or an Agenda. 9:30 am: Navigating the brand's upcoming marketing campaign. 12:00 pm: Lunch and open discussion.

Franchise 370

Franchise Franchising Communication Front of House 370

Modern Restaurant Management

MAY 30, 2025

Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 billion by 2033, according to The "United States Fast Food and Quick Services Restaurants Market Size and Share Analysis – Growth Trends and Forecast Report 2025-2033" from ResearchAndMarkets.com.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

AUGUST 12, 2022

However, right now many companies that need to hire seasonal employees are struggling with the clash of a tight jobs market and the rising costs of doing business. Communication and transparency. Offering on-demand pay can give you an advantage over the competition, especially in such a tight job market. Add a tech solution.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Is it community? So what do we mean by culture? And what does it mean to have a great one? What do you value?

Customer Experience 273

Customer Experience Customer Service Café Magazine 273

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Embrace the Suck

MARCH 22, 2019

This is good news for the restaurant that is willing to make recruiting a priority. While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out. Actively recruiting talent must be a top priority when hiring in the coming year! It must be communicated constantly.

Recruiting 255

Recruiting Social Media Back of House Hiring 255

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. “The D.C.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Embrace the Suck

APRIL 18, 2022

I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%). And that is the reason their marketing sucks. Marketing pros call this your USP or Unique Selling Proposition.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Black Box Intelligence

AUGUST 5, 2021

With fewer workers on the market, service businesses of all kinds are competing for a smaller talent pool. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The state of staffing and recruiting. So, what can you do to recruit successfully?

Recruiting 102

Recruiting 2021 Management Management 102

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. Communicate what matters to potential restaurant employees.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

7 Shifts

SEPTEMBER 19, 2019

Marketing and advertising : Market your restaurant to help achieve optimal restaurant capacity (social media and review management included). A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Build a culture of communication.

Management 284

Management Management 2019 Employee Relations 284

Black Box Intelligence

AUGUST 5, 2021

With fewer workers on the market, service businesses of all kinds are competing for a smaller talent pool. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The state of staffing and recruiting. So, what can you do to recruit successfully?

Recruiting 98

Recruiting 2021 Management Management 98

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #27: Prioritize clear and consistent communication to prevent misunderstandings and promote alignment.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

Goliath Consulting

MARCH 19, 2021

Other workplace stressors could include lack of flexible scheduling, conflicts between coworkers, or lack of transparency and communication. “As Employees who are disgruntled by poor management are likely to leave their jobs, including their top talents, and that’s why operators must communicate openly with their staff.

Recruiting 195

Recruiting Small Business Magazine Hiring 195

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. This means that managers tend to bear more of the marketing responsibilities and have to know how to use digital marketing platforms effectively.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JANUARY 17, 2020

. "To further support our franchise development initiatives, we will be working with Lynette McKee– an industry expert with over 30 years of experience in franchising – to identify franchise partners in targeted international markets and leading U.S. Boston Market, Darden Restaurants, Inc.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Think about the roles and responsibilities needed—everything from line cooks and dishwashers to servers and marketing. Recruiting for restaurants works best when you can reach as many potential employees as possible.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

FEBRUARY 6, 2020

Now, we’re confident we have the right, deeply experienced partner in Samira Shariff to spearhead our entry into the market.” We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” “Every time we’ve visited the U.S.

Franchise 383

Franchise Franchising Fast Casual 2019 383