Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Here's a great example of a pop-up that grabs your attention immediately: People will only agree to subscribe to your newsletter if you can adequately communicate the value they're going to get from your emails.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Culinary Cues

AUGUST 28, 2020

COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. CREATING A BUZZ. BE PRESENT.

Social Media 436

Social Media Communication Loyalty Program Training 436

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Your marketing plan is a central place that outlines and informs your marketing strategy. Restaurant owners and operators wear a lot of hats. You need a marketing plan.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. The same goes for food preparation– if there's a delay in the kitchen, keep your guests informed! See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Offer add-ons.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. The pandemic effectively accelerated trends in how restaurants interact with customers. Yet, consumers and restaurants prefer a more direct channel.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

7 Shifts

JANUARY 20, 2023

It's hard enough to manage a higher workload without delivery. If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. And best of all, they're easy to set up and manage. Alternatively, you can also have a sign-up form on your restaurant's website that's easy to find and fill out.

Specials 195

Specials 2023 Social Media Email Marketing 195

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

7 Shifts

MARCH 27, 2020

You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Communicate with guests. It can sync with a loyalty program.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

FEBRUARY 2, 2022

So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. If a customer searches for a restaurant and finds their website, all the better is that they can place their order once something delicious catches their eye. Does your loyalty program need a refresh?

Loyalty Program 192

Loyalty Program Online Ordering Social Media Mobile Ordering 192

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. This allows for better planning and faster turnover.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

The Restaurant Times

JULY 14, 2020

As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. This article will discuss how you can optimize your customer’s online ordering experience, earn customer loyalty, and increase your business in myriad ways.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Focus POS

SEPTEMBER 10, 2020

It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Then, you can solve the most pressing challenges, making informed decisions backed by data. Loyalty program. In a restaurant environment, customer loyalty is everything. Online ordering.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Cheetah

SEPTEMBER 1, 2020

As our lives are shifting to the digital space, ordering food on restaurant websites and sharing home dining experiences has become the new normal. A great restaurant website is the key to your business’ future success. Also, the time people spend on your website is a user engagement signal for Google.

Social Media 148

Social Media Online Ordering Website Management Download 148

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Change management needs to be a top priority.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Lavu

MARCH 6, 2020

This information helps in adjusting services to offer better customer experiences. This way, restaurant owners and managers can unlock insights into such data and turn the insight into action. The aim is to encourage repeat customers and cultivate customer loyalty. This information is helpful in: . Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Sling

JULY 4, 2021

Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Text message marketing is a great way to gather customer information and keep them thinking about your food. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

The Restaurant Times

NOVEMBER 10, 2021

Online food ordering systems are crucial to your business’s profitability and sales management. If you own a restaurant and haven’t yet implemented an online restaurant management system, you’re already losing out on dozens of orders every day. Must-Have Features Of A Robust Online Restaurant Management System.

Management 52

Management Management Online Ordering Loyalty Program 52

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.

Webinar 186

Webinar Mobile Ordering Loyalty Program Online Ordering 186

Sling

DECEMBER 2, 2020

Cultivating customer loyalty is an essential part of making your business a success in the 21st century. But what is customer loyalty, and why is it so important? And how can you improve customer loyalty in your business? What Is Customer Loyalty? Why Is Customer Loyalty Important? How To Improve Customer Loyalty.

Loyalty Program 78

Loyalty Program Coupons Customer Service Website Management 78

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.

Webinar 176

Webinar Loyalty Program Online Ordering Social Media 176

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Touch Bistro

MAY 26, 2021

And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. The simplest way to understand progressive web apps is that they’re a website with all the benefits of an app. Seamless Communication With Customers. Native Mobile Apps.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. Generational divides.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Cheetah

MAY 1, 2020

To encourage them, launch a frequent diner loyalty program. Organize a delivery place for prepping, storing and managing deliveries. All the information they need should be readily available on your website, including the takeout menu, realistic delivery times, opening times and so on.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. A POS targets pinpointed messages that match customer interests, thus aiding marketing initiatives, including gift cards and loyalty programs. Business owners have many POS systems from which to choose.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

The Restaurant Times

SEPTEMBER 22, 2021

In a pandemic-affected world, a restaurant website is critical for your restaurant. A website is a tool for branding, expanding business opportunities, effectively engaging customers, and other stakeholders. Your restaurant website acts as an online storefront and defines your online identity. . Social Media Integration .

Social Media 59

Social Media SEO Website Management Online Ordering 59

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Delivering on Restaurant Rewards. Paytronix Systems, Inc.,

2021 175

2021 Loyalty Program Retail Online Ordering 175

BNG Point of Sale

SEPTEMBER 8, 2021

A simple cash register is a cash management machine that handles everything related to sales, changes, and money, for financial transactions. POS stands for point of sale, and it is a sale software suite that manages money, inventory, and business transactions. Manage your inventory . Run a loyalty program .

POS 52

POS Cash Management Point of Sale Loyalty Program 52

Touch Bistro

AUGUST 20, 2021

Beyond lengthy delivery times, restaurants also face a higher risk of order errors when using third-party food delivery apps due to the way information flows into the restaurant’s POS system. Difficult to Promote Customer Loyalty. In turn, these kinds of order errors can lead to a poor customer experience and negative reviews.

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Here are their responses.

2020 158

2020 Online Ordering Fast Casual Cash Management 158

Next Restaurants

OCTOBER 9, 2019

If it’s time to upgrade to a modern point-of-purchase system that improves your guests’ experiences, consider these key features: Mobility Streamlined ordering Refined business workflow Customer and management metrics. With a streamlined communication system for your employees, you’ll run into less overall mistakes.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Restaurant365

DECEMBER 4, 2020

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Understanding this break-even number, which is based on your operating expenses, informs everything from your staffing decisions to adjustments in inventory. Managing rotating inventory. Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.”

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Furthermore, the pandemic has eliminated the need for salespeople, forcing many operators to heavily rely on website/app focused shopping. New products in the market and relevant nutritional data can easily and effectively be communicated online, with the help of photos.

2021 52

2021 Email Marketing Front of House Cash Management 52