Modern Restaurant Management

JANUARY 23, 2025

Open communication, recognition for hard work, and team-building activities can improve morale and make the job feel less overwhelming. Adopt technology : Use tech solutions to simplify operations, such as automated scheduling or inventory tracking systems. Open communication is another cornerstone of a positive culture.

Operations 395

Operations Workshop Sustainability Inventory 395

Modern Restaurant Management

JANUARY 24, 2022

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. How Can Restaurant Technologies Mitigate Some of the Challenges the Industry Faces?

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

OCTOBER 5, 2021

When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns. Further, this technology can help organizations apply different staffing standards to various day parts, taking advantage of a wider variety of skill levels to meet service demand needs.

Technology 558

Technology Tip Distribution Front of House Back of House 558

Modern Restaurant Management

JULY 22, 2022

While attracting and connecting with top talent can be a difficult task for quick serve restaurants, there are many tools and solutions that recruiters and hiring teams within the food service industry can leverage to overcome staffing shortages today. Integrated Talent Acquisition Systems. Intelligent Messaging.

Technology 450

Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

MARCH 11, 2025

– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well. That's never going to change. They seek brands they believe in.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 2, 2025

AI is being used to identify potential investors, streamline communication and determine which candidates are most aligned with the brand’s goals. Early adopters of this technology are already seeing higher ticket averages and improved customer satisfaction. At Cannoli Kitchen Pizza, we hire work ethic over experience.

2025 251

2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

MAY 31, 2024

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Crafting the Perfect Job Ad When it comes to hiring for restaurant positions, there's a significant difference between a job description and a job ad.

Hiring 309

Hiring Recruiting Innovation Technology 309

Modern Restaurant Management

NOVEMBER 24, 2020

With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season. Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Hire the Right People.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

APRIL 29, 2021

They will embrace technology to set par levels and pre-package necessary ingredients to assemble a meal quickly. Two-thirds of new hires signing up for DailyPay. Now more people are back to work and everyone is hiring. That’s why being creative and flexible has been a key mindset for hiring.”

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

OCTOBER 17, 2024

Safety training should take place upon hire for all new employees, but that should not be a one-time event. Anytime a restaurant has a change in operations, such as adding liquor to their offerings, restaurant owners should communicate this with their insurer as well.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

APRIL 30, 2020

Not only do restaurants need to change their service model from dine-in to take out and/or delivery, but they also need to hire more employees or contractors to meet the changing needs of the business. However, with social distancing mandates in effect, in-person hiring and onboarding is no longer feasible.

Hiring 525

Hiring Restaurant Law Customer Service Communication 525

Modern Restaurant Management

MAY 30, 2023

Summer hiring is in full swing, and many restaurants are struggling to navigate one of their busiest seasons of the year while dealing with ongoing labor shortages and a volatile economy. Consider pairing seasonal hires with year-round employees for mentorship and offering ongoing learning opportunities for new employees.

Communication 448

Communication Hiring Training Small Business 448

Modern Restaurant Management

JUNE 22, 2021

As restaurants open back up, operators are ready to hire, and in some cases, rehire, employees – but many are finding it difficult to find candidates willing to return to work, and the search for good talent is tougher than expected. So, what can operators do to navigate the changing workforce and hire quality talent?

Back of House 517

Back of House Communication Hiring Magazine 517

Modern Restaurant Management

DECEMBER 13, 2021

The industry has looked to hiring incentives, such as and other rewards, as they compete to fill open roles. Some brands like Applebee’s have gotten creative with National Hiring Day campaigns, offering free appetizers for job applications. Proactive communication and transparency is essential to managing the diner experience.

Management 474

Management Management Seasonal Menu Customer Experience 474

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. Predictive technology measures your on-hand inventory and alerts you when it dips below par levels.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

Communication 284

Communication Management Management Front of House 284

7 Shifts

JANUARY 26, 2022

Regulations, red tape, and disconnected technology make staff management in a restaurant group or franchise difficult and time-consuming. Whether it's retraining servers to follow COVID safety protocols or making sure the floors are mopped each night, restaurant task management and communication is what keeps a restaurant running smoothly.

Management 459

Management Management Restaurant Law Hiring 459

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

DECEMBER 22, 2020

So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. First Timers Should Hire a Pro. But just applying for a grant does not mean you will secure one.

Employee Relations 547

Employee Relations Small Business Food Supply Leadership 547

Modern Restaurant Management

SEPTEMBER 14, 2022

Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. Control Costs : With automated table reservations to take orders on mobile devices, AI in restaurants can help the owners save money on hiring more staff. And, restaurants need to adapt. Role of AI in Front of House.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

ChowNow

MARCH 14, 2025

Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged. Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 493

Management Management Food Safety Communication 493

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. In order to grow productivity and retain workers long-term, it’s essential to tie technology into the kitchen.

Communication 446

Communication Online Ordering Technology Sourcing 446

Modern Restaurant Management

OCTOBER 30, 2023

Take Advantage of Technology : In addition to scheduling, QSR technology has grown immensely in scope and capability. Technology is a secret weapon in your staffing arsenal. Of course, it takes two to tango when hiring. ” Hard-working teens are balancing more than ever today. Get Creative : Try new things!

2000 493

2000 Food Supply Hiring Technology 493

7 Shifts

NOVEMBER 27, 2024

Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. When the Bobe’s team hires a new employee, they can fill out government forms within the 7shifts app. 7shifts was very easy to get started with.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

JANUARY 10, 2024

Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. These robots engage guests with personalized greetings, adapt their communication styles to individual preferences, and respond to guest moods.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

NOVEMBER 9, 2021

This expectation has only grown stronger in a world now shaped by the pandemic and its impact on how we communicate and share information with others. People have grown more accustomed to quickly engaging across virtual divides through the use of technology. Once an employee has been hired, the focus turns to onboarding.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

7 Shifts

SEPTEMBER 16, 2021

It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Using Technology to Run Multiple Locations. Making the right restaurant hire is more important than ever. This requires shared hiring, training, and supplier management.

Management 370

Management Management Document Hiring 370

Lavu

JUNE 20, 2025

The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. Chefs are experimenting with unique flavors and there are some wonderful technologies to look into. Thankfully, one of the newest restaurant technologies available was designed specifically to tackle this problem.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

MAY 1, 2023

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Second, many restaurants rely on outdated or unsecured technology, making them easy targets for cyber attacks. With cyber liability insurance, the costs of hiring attorneys and other legal expenses can be covered.

Insurance 508

Insurance Employee Relations Email Marketing Customer Experience 508

7 Shifts

FEBRUARY 16, 2022

Incompatible Technology. If restaurants in the same region are using different labor and point-of-sale technology, you're simply making things harder on yourself. Ideally, all technologies in a restaurant group should use the same software - particularly when it comes to sales and scheduling. Inconsistent Communication Channels.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Modern Restaurant Management

JUNE 16, 2025

This labor shortage would be exacerbated by any crackdown on the hiring of undocumented labor or the large-scale deportation of undocumented individuals. "And the second most important item is to communicate regularly with your supplier base as well as your primary and secondary distribution partners.

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Modern Restaurant Management

MARCH 22, 2022

Technology in the Restaurant Industry. The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. Many of these digital solutions were necessary for restaurants adapting to the COVID-era.

Mobile Ordering 507

Mobile Ordering Social Media Online Ordering Food Order 507

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. With the rise of guest-facing app-less technologies, patrons are now driving a new level of time management—all by themselves.

Dietary Restrictions 493

Dietary Restrictions Customer Experience Dine-in Online Ordering 493

Modern Restaurant Management

AUGUST 28, 2024

This ensures that new hires are aligned with the brand's expectations from the start. As consumer values shift due to factors like technological advancements and economic pressures, guest expectations in the hospitality industry have also changed to prioritize personalization, convenience, and the long-term value from brands.

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442