Remove Communication Remove Guest Recovery Remove Mobile Ordering Remove Online Ordering
article thumbnail

MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.

2022 215
article thumbnail

You Would Like Fries with That: Enabling the Next-Generation of Drive-Thru

Modern Restaurant Management

Social networks, mobile banking apps, chatbots, robo-readers, connected devices and even ride-sharing apps are all powered in one way or another by AI technology. Restaurants are serving guests who are more digitally enabled than ever before. This way, operators can create highly personalized, almost predictive, guest experiences.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170
article thumbnail

PPP Part Two and More News Restaurants Need to Know Now

Modern Restaurant Management

Many local community restaurants were caught off-guard and have struggled to revamp their business models almost overnight to comply with Covid-19 social distancing mandates. Training on best practices and templates for printed materials to promote employee and customer safety in accordance with City, County, State and Federal orders.

Webinar 197
article thumbnail

MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing.

2020 184
article thumbnail

MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197
article thumbnail

MRM Franchise Feed: Modular Chicken and 2020 Year-End Results

Modern Restaurant Management

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 203