Modern Restaurant Management

MARCH 31, 2025

From franchise compliance to mergers and acquisitions (M&A) terms, the right legal frameworks can guide a restaurant company to long-term, sustained success. A carefully crafted Franchise Disclosure Document (FDD) and clear franchise agreements are key to setting expectations and maintaining transparency with your franchise partners.

Franchise 221

Franchise Franchising Restaurant Law Cash Management 221

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Wing Zone Refresh.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

APRIL 7, 2020

Communication styles have never been as important to our employees and customers during this unprecedented time. Over the last month we've seen companies take on different communication strategies in a day-by-day changing marketplace. No evident change in marketing or communication strategy. COVID-19 proactive communication.

Communication 362

Communication Social Media Email Marketing Franchise 362

7 Shifts

JUNE 16, 2022

That's why many franchisors rely on a franchise advisory council (FAC). Purpose of a Franchise Advisory Council? Franchise Advisory Council Versus Franchisee Association. What is the purpose of a Franchise Advisory Council? What is the Difference Between a Franchise Advisory Council and a Franchisee Association?

Franchise 370

Franchise Franchising Communication Front of House 370

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

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Loyalty Program Franchise Franchising 2025 251

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal. metro area.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Chief Communications Officer. Brooklyn Dumpling Inks First Franchise Deal. Flynn Acquires Hefty Portfolio. KFC and its franchisees operate almost 4,000 U.S.

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Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

JANUARY 2, 2025

On the development side, AI systems are helping pizzerias attract the right franchise partners. AI is being used to identify potential investors, streamline communication and determine which candidates are most aligned with the brand’s goals.

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2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

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Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

JULY 19, 2023

For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities. This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. But like most things, it's not without some pitfalls.

Franchise 419

Franchise Franchising Restaurant Law Customer Service 419

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. across your franchises. Define Data-Based, Measurable Standards.

Front of House 539

Front of House Management Management Franchise 539

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

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Franchise Franchising 2020 Fast Casual 340

Modern Restaurant Management

JUNE 17, 2025

Operators should focus on hiring new team members who are adaptable, communicative, and team players. As we scale our brand through franchising with our strategic partners, we’ve set brand standards for each location to achieve operational excellence.

Seasonal Menu 251

Seasonal Menu Loyalty Program Back of House Customer Experience 251

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors.

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Franchise Franchising Email Marketing Communication 435

Modern Restaurant Management

JANUARY 25, 2024

For chain and franchise restaurant owners, tackling these issues can be challenging, as owners don’t always have the capability to easily increase pay. This is because franchise owners with small businesses are generally limited to off-the-shelf programs and whatever benefit offerings the corporate parent of the franchisee offers.

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Education Franchise Franchising Certification 275

Modern Restaurant Management

OCTOBER 10, 2023

For franchise owners, maintaining uniform excellence across all outlets is key. For franchise owners, analyzing data across all branches can unveil patterns that might go unnoticed on an individual scale. Franchises need to ensure that loyalty programs are consistent across all locations.

Loyalty Program 486

Loyalty Program Franchise Franchising Social Media 486

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Taco John’s Launches Aggressive Franchising Initiative.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

MAY 28, 2025

Supplier fraud could also be an issue with bad actors using fake invoices to confuse restaurant or franchise owners. Proactively communicating an estimated response timeframe will give your customer visibility into the process and provide your business time to dig into the case.

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Modern Restaurant Management

FEBRUARY 4, 2021

In a study conducted by InGage Consulting and Franchise Business Review, franchisees that are engaged in their business are 3.7 The top-performing restaurant franchises have robust training and support in place — but that doesn’t always mean it’s centralized and organized. Create a Central Hub with Engaging Content.

Franchise 508

Franchise Franchising Leadership Cash Management 508

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Communicate and Collaborate Beyond the HR Department. As one industry executive comments, it's unchartered territory for the industry. HR is tasked with more than the safety of employees.

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Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. They also value restaurants that support local communities through various programs, such as providing meals to the less fortunate or sponsoring local events.

Social Media 419

Social Media Loyalty Program Communication Website Management 419

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

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Management Management Food Safety Communication 493

Modern Restaurant Management

OCTOBER 10, 2024

In response, the company developed a new initiative aligned with its corporate culture and offering technical flexibility to accommodate individual franchises. In the restaurant industry, an education program should emphasize the development of durable skills such as leadership, communication, and problem-solving.

Education 221

Education Loyalty Program Leadership Customer Service 221

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. How did you get the idea to contribute your food to hospitals?

Social Media 474

Social Media Front of House Back of House Fast Casual 474

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Leading the Tampa expansion are Tammy and Brad Cochran of Tampa Bay CSC, multi-unit Chicken Salad Chick franchise owners. ” The Dolly Llama Looking to Franchising.

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Franchise Franchising Fast Casual Point of Sale 193

Modern Restaurant Management

MAY 12, 2023

Most of the time, I try to make sure they enjoy people and are eager to serve their community with a positive attitude. Being a good communicator is so important as well. I understand that everybody is different, so I try to really match people’s personality and skills with a certain type of service.

Franchise 251

Franchise Franchising Customer Service Fast Casual 251

7 Shifts

APRIL 13, 2021

Communication is always a problem in restaurants with large teams like Canyons. By using 7shifts communication tools , the team has also had a dramatic improvement. So your communication between the company and its staff, its employees, is a game-changer.” They communicate all day long in our logbook,” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. Kitchen Operations AI-powered systems can streamline kitchen operations by automating processes and improving communication.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. Understanding the needs and priorities of employees is important.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Modern Restaurant Management

MARCH 21, 2023

Improving Communication with Customers With inflation increasing at record levels, it will be critical for QSR brands to easily relate the costs of materials, sourcing, and labor to customers clearly and concisely. During the pandemic, menu prices frequently changed, and products were often out-of-stock due to supply chain shortages.

Technology 474

Technology Consumer Goods Supplies Waste 474

Modern Restaurant Management

JUNE 9, 2020

“We’ve tried to be more personal and communicate with them one on one so we understand how we can support them in a way that is most helpful to their specific situation,” he said. and Canada. . and Canada. James Walker. Having a focus has been key during the pandemic and while putting reopening procedures in place.

Kitchen Safety 449

Kitchen Safety Franchise Franchising Food Safety 449

Modern Restaurant Management

MAY 20, 2022

" The Seattle-style teriyaki shop recently announced a massive franchise deal — the largest in the brand’s history — for the development of 35 units across the country. So far in 2022, Teriyaki Madness has sold 72 franchise units and plans to open 30 more locations by the end of the year.

Email Marketing 473

Email Marketing Loyalty Program Point of Sale Download 473

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Hospitality 493

Hospitality Food Safety Customer Experience Online Ordering 493

Restaurant Business

JUNE 6, 2025

Formerly with Yum Brands, Davenport worked with Pizza Hut for more than nine years, including as managing director for global franchise markets and managing director for the Middle East, Turkey and Africa. As Mooyah’s president, he is tasked with leading the chain into its next stage of franchise growth. and Hardee’s.

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Fast Casual Leadership Franchise Franchising 147

Modern Restaurant Management

SEPTEMBER 19, 2022

We started sending our support teams to newly franchised locations for immersive in-person staff and management trainings, in-house product testing, development training practices and more.

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Back of House Training Customer Experience Franchise 529