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Experts have deemed recovery from the pandemic “complete ,” but a new set of challenges has emerged for restaurants: labor shortages, disrupted supply chains, and extreme weather. Amid these potential disruptions, operators need a fresh approach to managing food costs. percent annually. Think of it as an adaptable tool.
coli outbreak reinforces the need for restaurants – and all food businesses – to manage recalls as a supply chain, especially considering the huge scale of this event. Handle Recalls as a Supply Chain For any food brand, consumer protection is the most important part of recall management.
egg industry is grappling with a crisis that has sent shockwaves through the foodsupply chain. poultry industry has faced recurring waves of infection, causing drastic fluctuations in egg supply. Supply and Demand Imbalance : With fewer hens laying eggs and production costs soaring, the supply chain struggles to meet demand.
Leveraging Limited Time Offerings (LTOs ): With increased competition and higher food costs, one way restaurants can stand out is with LTOs, which appeal to every generation of diners and are an easy way to draw in new customers. Clear communication on pricing, loyalty rewards, and personalized service will appeal to this group.
For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Adopt technology : Use tech solutions to simplify operations, such as automated scheduling or inventory tracking systems.
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff?
” “The volatile policy environment and the supply-chain effect is causing the entire food-away-from-home ecosystem to determine the impact on their financials. .” A significant loss of undocumented labor could force both the cost of labor and food for restaurants considerably higher.
Communication is hard when multiple locations can get teams and office spaces out of sync. This uncertainty makes it hard to hit organizational goals, communicate consistently, and build a company culture across multiple locations. This enables better communication mechanisms and employees can react quickly to stock or demand changes.
There is an opportunity for restaurants that can modernize in a way that meets the needs of the diner while simultaneously overcoming food, labor, and technological challenges to run more predictable and profitable businesses. It certainly isn’t an easy proposition – but a holistic approach to restaurant modernization is critical.
By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce food waste.
They play a big role in overseeing your inventory and attending to customer complaints. In this article: How do you handle inventory management to keep the bar always adequately stocked? What techniques would you use to prevent over-pouring and inventory shrinkage? Supply shortages require a different approach.
They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Many platforms also include built-in messaging features, making it easier for teams to communicate, trade shifts, and stay informed about important updates.
Do you lose money due to food waste? An inventory management system with automated restocking alerts keeps your stock levels in check. Thats why many operators are shifting to first-party ordering solutions that provide direct customer communication, better margins, and a seamless ordering experience.
Cloud-Based Inventory Management Inventory is one of a restaurant's most crucial assets , and ensuring a smooth transfer from one location to another can be daunting. Cloud-based inventory management systems help streamline this process by allowing restaurant owners to track and update their inventory in real time.
How do you handle special dietary requests or food allergies? Use this interview question to explore the candidate’s familiarity with food service operations. Aside from providing the best dining experience, order-taking accuracy can help you avoid food waste and unnecessary costs. What restaurant tools have you used?
Establish Clear Communication Channels Running a restaurant, particularly one with a gifted group of cooks, depends mostly on effective communication. Effective communication guarantees that expectations are set, errors are reduced, and the general flow of work runs faultlessly.
Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. Custom icons allow employees to communicate better with guests regarding menu item ingredients.
In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Growing menu innovation and healthy fast food further drive the growth of the market.
Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Use these Calculations to Maximize Cost Reduction The food cost percentage is the number one calculation that restaurants can use today to maximize their cost reduction. Food cost control is crucial.
Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. Here’s how it can transform your business: Boosts Efficiency: Automates orders, payments, and inventory tracking to reduce errors and save time. Want to know more?
Kitchen Automation : Tools like Kitchen Display Systems (KDS) streamline communication, reduce errors, and keep prep times on track. By letting customers handle their own orders, these tools cut down wait times and free up staff to focus on food preparation and delivery. Apps also drive upselling , with 35% of users adding extra items.
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.
No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. These core elements never go out of style.
Forget about manually dialing every past and future employee, and no longer stress because no one answered, you are understaffed, and you’re two hours behind on inventory. By doing so, the software reduces scheduling errors, wasted time, and excess office supplies. What features should I look for in scheduling software for restaurants?
While the end-product of a quick-serve restaurant is to provide fast food to hungry customers, there are common mistakes in the industry. Lack of Branding and Restaurant Character Today’s quick-serve restaurants are very different from traditional fast food models that include burgers, fries, and subs. Don’t stop there!
They require specialized support that understands the intricacies of fluctuating revenues, high labor costs, and complex inventory management. Complex Tax Regulations: The industry faces specific tax considerations related to food and beverage sales, lodging taxes, and tip income, demanding expert knowledge for compliance.
A single percentage point difference in food costs or labor can be the difference between profit and loss. Vendor Disputes: Without proper documentation of invoices and payments, disputes with suppliers can escalate, damaging relationships and potentially disrupting supply chains. Adjust COGS based on actual inventory consumed.
Meanwhile, according to consumers, here are some opportunities for restaurants: Packaging : 90 percent say they’d order a greater variety of items if the food maintained on-premises quality during delivery; over half would pay more for premium packaging that supported quality during transport. percent for Starbucks, 4.3
Describe a time when you had to manage inventory with a tight budget. How do you handle complaints about food quality from customers? Describe a situation where you had to adapt quickly to a change in the menu or a foodsupply issue. They may conduct regular inspections and training on safe food handling.
You’ll need to memorize dozens of cocktails, beer and wine lists, happy hour rules, and, more often than not, entire food menus. Highlight any relative abilities you have: Reliable Great communication skills Punctual (this is big) Cool under pressure Personable Fun to be around You get the idea.
Accurate inventory management is crucial to running a successful business because it directly impacts a company’s bottom line and is key to maximizing profits. Having an accurate handle on inventory enables a business to become more resilient and know what they can sell and when they can sell it, helping mitigate out-of-stock scenarios.
Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. Transparency is crucial in restaurant supply chains.
Inventory stock changed significantly. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. What’s more, consumers tend to spend extra on their food when ordering by themselves, either through kiosks or branded apps. Menus were trimmed to a fraction of original size.
Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).
Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. We have seen many tech interventions in recent times that safeguard material handling in the food business. The key lies in achieving operational efficiency.
What if I told you that you could solve a variety of your problems by improving your supply chain transparency? Supply chain transparency can provide vital information about suppliers’ environmental, social, and governance (ESG) initiatives. Customers want to know where their food is coming from.
When the dust clears and a proper inventory of each order is finally manageable, the frustration of back ordered product sets in. Reopening restaurants with current supply chain issues makes this once rare scenario seem to be a weekly occurrence. How often are you counting a detailed inventory?
But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.
Food safety and restaurant cleanliness. Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Food Safety and Restaurant Cleanliness.
2020 has been a year like no other for restaurants and the companies who support and supply them. So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you.
Some of the biggest risks that you’re likely to face as a restaurant owner include: Foodborne illnesses: food poisoning, contaminated water, and cross-contamination of cooking ingredients. For example, there should be someone who handles communication, supply chain issues, financial forecasting, etc.
Businesses in the food service industry are primarily adopting these advanced POS systems to streamline the communication between waitstaff and kitchen staff, inventory tracking, and improving team management. Booming Fast-Food Restaurant Space. Surging Demand for Robust Restaurant POS Systems.
Q : What Supply Chain Considerations Should I Keep in Mind Moving Forward? A : As states and counties look to reopen across the US, one area restaurant operators are looking toward is their supply chain. Below are a few key takeaways operators should consider as they seek to optimize their supply chains over the next few months.
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