Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. in a full-service restaurant will jump to a fast-food operation for the $3.50

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JUNE 17, 2020

So, establishments are left with the difficulty of needing to provide a safe environment, stellar service, great atmosphere and fantastic food, while largely running on fumes. Essential to calming the storm is communication with your customers. Let the patrons know what you are doing to assist with safety measures.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X).

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MAY 13, 2020

Food and Drug Administration guide for retail food stores, restaurants and food pickup and delivery service, and the National Restaurant Association’s guide to reopening. Identify and communicate operational priorities. As food-contact surfaces, they’ll have to be washed, rinsed and sanitized afterwards.

Healthcare 516

Healthcare Food Safety Certification Insurance 516

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

APRIL 7, 2021

In some cases, the employer will also educate employees on outside resources like life insurance, homeowners insurance, and even home warranty services. Depending on the position, new employees are taught the importance of food prep work along with how the chef and his/her cooks curate the menu.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

JULY 6, 2020

Here are six areas that often create risks for restaurants and others in the food and hospitality industry: Onboarding New Employees : You may know employers are required to verify new employees’ identity and employment authorization, but federal law imposes strict requirements for doing so, and documenting compliance can be tricky.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

AUGUST 5, 2020

General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide. The Neighborhood to Nation Recipe Contest is open to foodservice operators, chefs and line cooks who develop recipes for menu items served at independent, commercial restaurants or food trucks.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

MAY 11, 2020

Update your restaurant policies and operating procedures In order to reopen your restaurant safely and successfully, you’ll need to update your restaurant’s policies and operating procedures to comply with the latest safety guidance provided by the FDA, CDC, and your local government. Social distancing and protective equipment ??

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

AUGUST 27, 2020

Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If And let’s be honest, when was the last time you read your own restaurant employee handbook?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

EATER

APRIL 7, 2022

chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. Amy’s Kitchen has demonstrated a callous disregard for workers’ health, safety, and human rights in violation of the B Corp Declaration of Interdependence,” Teamsters Local 665 principal officer Tony Delorio said in a statement.

Kitchen Safety 332

Kitchen Safety Food Safety Certification Consumer Goods 332

7 Shifts

JUNE 28, 2021

72% of Americans eat food from a restaurant at least twice a week, meaning hundreds of millions of Americans frequently trust foodservice establishments to prepare their meals in a safe and sanitary environment. However, surfaces that touch food not only needs to be cleaned but sanitized. Food Storage. Develop a HACCP Plan.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

EATER

MAY 19, 2021

And in recent weeks, it seems many restaurants have set their sights on shorter-term solutions to the staffing problem, attempting to lure workers back with one-time incentives, including signing or retention bonuses and in the shortest of short-term, free food.

Hiring 284

Hiring Healthcare Kitchen Safety Advertising 284

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

EATER

DECEMBER 16, 2021

Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. My dad was a field worker, and my mom worked for the DMV.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

Modern Restaurant Management

MARCH 25, 2020

"They're the only vendor — and I'm talking partners, food suppliers, marketing people — who has put out a Coronavirus Kit. " The Coronavirus Response Kit includes templates to help restaurants communicate these rapid changes. These restaurants and businesses need a specialized insurance policy.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

EATER

NOVEMBER 1, 2022

As a server my job was not only to prepare drinks and run food, but to assist customers in navigating the technology, troubleshooting when it didn’t work, and explaining, repeatedly, why exactly our restaurant did things that way — and I didn’t exactly have a good answer. There’s no health insurance. Starbucks is a good example.

Mobile Ordering 328

Mobile Ordering Food Order Customer Service Online Ordering 328

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Forter notes that instances of fraud in food and beverage dropped by 55%, relative to overall sales. Some of these instances can be prevented by encouraging clear and open communication with customers. Food quality, temperature, or damage.

Operations 221

Operations Online Ordering Food Safety Mobile Ordering 221

7 Shifts

APRIL 30, 2021

Food, alcohol, and cash are common victims of theft—but business owners have to look beyond physical goods. In the restaurant business, communication is at the core of success (7shifts Team Communication App can help with that). This is generally by working with your insurance company, attorney, and a CPA.

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Forter notes that instances of fraud in food and beverage dropped by 55%, relative to overall sales. Some of these instances can be prevented by encouraging clear and open communication with customers. Food quality, temperature, or damage.

Operations 195

Operations Online Ordering Food Safety Mobile Ordering 195

EATER

JUNE 24, 2021

Transgender drivers say their safety concerns have gone unchecked. On June 1, with Pride Month in full swing, Uber rolled out Right to Pride , an initiative designed to “empower a better experience for our LGBTQIA+ community, and particularly the transgender community,” according to the company’s website. Shutterstock.

License 246

License Food Safety Delivery Insurance 246

EATER

MAY 4, 2021

Meet the inspiring leaders using food to challenge conventions, empower their communities, and make positive change. America’s food culture is at a turning point. They started and joined mutual aid networks and nonprofit organizations to weave together the strands of empathy and empowerment missing from our social safety net.

2021 261

2021 Food Safety Education Sustainability 261

Hot Schedules

MARCH 16, 2020

Communication and education are vital to keeping your diners and employees safe amidst the spread of this disease, which is already having a huge impact on the restaurant industry. . We understand that this is an incredibly difficult time for everyone in the restaurant community. How: See our step-by-step directions HERE. .

Food Safety 135

Food Safety Communication Employee Relations Insurance 135

Cheetah

MAY 14, 2021

In April last year, Mayor London Breed announced a 15% cap on food delivery service fees. It’s hard for any food operator to differentiate itself from competitors when it’s evaluated by their food only (after it gets delivered) and not by the complete experience of eating out.

Delivery 125

Delivery Food Safety Point of Sale Customer Service 125

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? The people piece of the puzzle can be challenging for restaurants.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. market for online food delivery.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Ken Burgin

JULY 5, 2022

Food, Menus and Kitchen Management. Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Yume Food – buy surplus or near use-by-date food from wholesalers through an online marketplace. Free Safety Posters – excellent collection.

Kitchen Safety 78

Kitchen Safety Food Safety Online Ordering Website Management 78

Ken Burgin

AUGUST 6, 2022

If and when –it hits the fan, what is your communication plan ? Communication to: Staff; Suppliers; Customers; Guest representatives eg concierges; Owners and directors; Banks and lenders; Media. Adequate Insurance coverage – does it cover current risks and equipment?

Kitchen Safety 88

Kitchen Safety Equipment Cash Management Front of House 88

Hot Schedules

APRIL 10, 2020

Check with your insurance broker It’s an excellent time to see what kind of coverage you have, what coverage you might need to extend (think Delivery Drivers), and what you have that will protect you now in the current climate. Take a look at some of the training videos we have put together to guide you through this process.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Cheetah

OCTOBER 3, 2020

Now that indoor dining is once again allowed, waitstaff, cooks and sanitation workers are asked to come back to work with no changes to their compensations, health insurance or paycheck. Health insurance: Look for different health insurance coverages, you may find one that’s more beneficial and cost-effective for your worker.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

Open for Business

FEBRUARY 29, 2024

Jennifer says, “It’s really important to understand that city agencies don’t communicate with each other. Include health code and food handling safety in employee training Some states require every employee on staff to go through food safety training, while others only require certain individuals to go through it.

License 78

License Certification Kitchen Safety Food Safety 78

Society Insurance

JANUARY 11, 2023

Normally, the US Occupational Safety and Health Administration (OSHA) has standards that set restrictions or limits on certain activities. After everyone’s position has been clearly communicated, only then are you ready to work out the lifting portion. The post A Guide to Safe Keg Handling appeared first on Society Insurance.

Insurance 98

Insurance Equipment Bar Transportation 98

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? The people piece of the puzzle can be challenging for restaurants.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

MBB Hospitality

APRIL 14, 2023

This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. This includes regulations pertaining to health and safety codes. This includes the necessary permits and insurance that need to be in place.

License 52

License Food Supply Insurance Small Business 52

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? What are the safety and hygiene standards in the kitchen? Applicants may be interested in how collaboration and communication are encouraged across departments. How are customer feedback and complaints managed?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

SpotOn

FEBRUARY 13, 2024

Thankfully, there are tools to help you manage and retain employees by communicating clear expectations for employee conduct and restaurant processes. Especially if you're onboarding back-of-house employees, you'll want to include an employee handbook section on food safety rules, as well as other safety protocols.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52