Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. Before you move forward with a communications strategy, it’s important to know what niche marketing is and why it’s important.

Marketing 191

Marketing Food Truck Fine Dining Fast Casual 191

Culinary Cues

APRIL 26, 2020

Having your chef walk through the dining room and connect with guests is a way to make customers feel special and provides an opportunity for them to ask serious questions about the menu. Will it be participative dining, self-serve, cash and carry, fun dining, fine dining, educational dining, etc.?

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

Lavu

OCTOBER 13, 2023

Consider using smaller tables for smaller groups, flexible seating options, and appropriately-sized dining areas for different occasions (e.g., casual dining vs. fine dining). Incentivize quick dining: Offer time-limited promotions or specials during off-peak hours that encourage customers to eat quickly.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

7 Shifts

SEPTEMBER 20, 2022

How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. Get an inside look into what your manager takes care of, like team communication and task management. FOH Resources. Daily Restaurant Management Course.

FOH 195

FOH BOH Social Media Fine Dining 195

Culinary Cues

SEPTEMBER 27, 2023

TEAM ENVIRONMENT Depending on others and they on you, picking up the slack when others falter, communicating with those who share a mission, working off each other like musicians in a band, and winning or losing as a unit makes for a truly dynamic environment like professional sport teams. INSTANT FEEDBACK Same with feedback as a “pro”.

Employee Relations 385

Employee Relations Fine Dining Training Communication 385

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Improving employee communication is essential in any restaurant — not just among team members, but also with managers and the owner(s) of a restaurant business. Online Employee Communication. Developing a New Concept.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

JULY 12, 2022

Reach guests choosing to order-in by creating a Restaurant Week takeout menu—all you need is online ordering technology that enables you to pace and fulfill to-go orders while also serving a full dining room (providing you with two revenue streams). Be In Charge of Your Own Marketing.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service. Easing Customer and Employee Friction.

Mobile Ordering 192

Mobile Ordering Online Ordering Front of House Fine Dining 192

Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

Guest Recovery 186

Guest Recovery Kitchen Safety Food Safety Email Marketing 186

Modern Restaurant Management

APRIL 19, 2024

Chefs and restaurateurs are constantly seeking innovative methods to elevate dining experiences. The Fine Line Between Flavor and Effect Understandably, one of the paramount concerns in the culinary use of Delta 8 THC is dosage control.

Fine Dining 114

Fine Dining Food Safety Uniforms Innovation 114

7 Shifts

JANUARY 10, 2024

Some restaurants only add the auto-gratuity for large dining parties of 6 or more. Communication is key — collect feedback from staff about how they want to be compensated. One thing we observed is that higher-end, fine dining restaurants are more likely to use a service charge.

FOH 222

FOH Front of House Customer Service Back of House 222

Modern Restaurant Management

OCTOBER 10, 2023

With trust being a cornerstone of loyalty, establishments that prioritize and communicate their data protection measures can earn long-lasting customer trust. By diligently tracking these metrics, restaurants can fine-tune their offerings, ensuring that their loyalty programs remain relevant and rewarding.

Loyalty Program 176

Loyalty Program Franchise Franchising Social Media 176

7 Shifts

DECEMBER 13, 2021

The pandemic has made me appreciate (even more) how special dining and going out with your loved ones can be. Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication. Communication 4/5. Your coworkers 4.16/5,

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Modern Restaurant Management

DECEMBER 30, 2020

While there is no single answer as to how best to do so, if we look back at the pandemic’s impact thus far, it’s clear that the ability to effectively pivot offerings and communicate with your customers is critical to a restaurant’s survival. Be Transparent About Safety. Think Beyond Your Four Walls.

2021 224

2021 Marketing Food Safety Back of House 224

7 Shifts

JANUARY 10, 2024

Some restaurants only add the auto-gratuity for large dining parties of 6 or more. Communication is key — collect feedback from staff about how they want to be compensated. One thing we observed is that higher-end, fine dining restaurants are more likely to use a service charge.

FOH 195

FOH Front of House Customer Service Back of House 195

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. 86-ing ingredients and all of the communication that comes with that process should also be managed as quickly as possible.

Delivery 192

Delivery Front of House Fine Dining Back of House 192

Hospitality Insurance Group

JULY 10, 2019

This type of risk at a restaurant could have significant consequences, potentially leading to liability, reputation damage, fines & penalties, or ultimately closure of the restaurant. As more people dine out at restaurants this summer, it is worth highlighting that the warmer months are the peak season for foodborne illnesses.

Communication 60

Communication Insurance Fine Dining Food Safety 60

Open for Business

MARCH 1, 2023

The cost of living in a specific area factors into the going rate for a job, and salaries at fast casual restaurants differ dramatically from those in fine dining. A communications pro can also help get your restaurant media coverage and handle any incoming press questions. They help ensure all sanitation standards are met.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

MARCH 16, 2023

Set the Tone for Customer Dining Experience Music sets the tone and creates a mood that adds to the experience, which can have a significant influence on guests. The strategic selection of music can help communicate and strengthen a brand’s identity, influence customer behavior and increase sales. Consumers in the U.S.

License 184

License Loyalty Program Customer Experience Customer Service 184

EATER

FEBRUARY 23, 2024

Lille Allen/Eater That’s what the menu is for I’ve come to lightly dread a server asking “Have you dined with us before?” In these hyper-fine dining settings, the meal is an experience, and also may lack a physical menu, leaving servers in charge of dictating how diners understand what they’re about to eat.

Menu 116

Menu Fine Dining Seasonal Menu Dine-in 116

Modern Restaurant Management

APRIL 6, 2020

Social and review management has become an incredibly important part of the marketing mix in the restaurant industry, thanks to the growing proportion of online searches for dining experiences, as well as the increase in patrons making online reservations. Expectations of dining guests are on the rise.

Management 149

Management Management Fine Dining Social Media 149

Modern Restaurant Management

JUNE 30, 2023

Burying this information in fine print at the bottom of the menu or not putting it anywhere at all can quickly drive customers away and become a social media nightmare in an instant. We also created signage that communicated clearly how to queue and pick up orders, whether they were made via mobile phone or in person.

Operations 176

Operations Mobile Ordering Customer Experience Online Ordering 176

Culinary Cues

MAY 26, 2020

Shouldn’t we be doing the same in restaurant kitchens? [] AT A CERTAIN POINT (before there is a vaccine) CUSTOMERS WILL BE ALLOWED TO RETURN TO RESTAURANT DINING ROOMS: Terrific! Oh, but what if customers don’t want to return to dining rooms? When that occurs we will be able to go back to business as usual – right?

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Modern Restaurant Management

AUGUST 22, 2023

These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? They streamline communication and free up staff while reducing wait time for customers. Social media analysis : Social media analysis, and other forms of basic analysis, are potentially good applications of AI.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. However, servers are not the only ones who contribute to a guest's dining experience. Table of Contents. What is a Tip Out? Bartenders. Food runners.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Sling

NOVEMBER 11, 2019

1) Fine Dining. Fine dining restaurants offer diners an upscale meal experience often comprising several courses (e.g., Fine dining establishments can operate as a franchise for broader appeal or as a single location to increase their sophisticated image. 2) Casual Dining. 2) Casual Dining.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

7 Shifts

AUGUST 27, 2020

Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If Using 7shifts team communication tool will allow employees to report incidents to managers discreetly.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JANUARY 23, 2020

Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2. Keep in mind what everyone else is doing, walk the fine line between ground breaking and comfortability. Fine dining, fast casual, etc.) Choose your location wisely.

2020 335

2020 Hiring Cash Management Education 335

Sling

JANUARY 22, 2021

Fast casual restaurants cater to customers looking for an option that is relatively quick but is healthier than fast food and more affordable than a casual dining establishment. As a general rule, the casual restaurant concept falls somewhere between fine dining and fast casual on the extravagance spectrum. 6) Fine Dining.

Fast Casual 78

Fast Casual Fine Dining Food Truck Casual 78

Next Restaurants

FEBRUARY 6, 2023

For these members of our communities, simple pleasures like dining out can often become clouded by fears and anxieties that restaurants may be unknowingly placing them at risk. However, for allergen-conscious guests, navigating these warnings can often be tedious, confusing, and detrimental to their overall dining experience.

Allergens 117

Allergens Marketing Fine Dining Food Safety 117

Modern Restaurant Management

MAY 12, 2021

As people begin venturing out to eat again after a year of lockdowns and restrictions, 75 percent say they are not comfortable with dining indoors. Ensuring adherence to city and state regulations, keeping parking lots and sidewalks safe and obtaining the necessary city permits are keys to a successful outdoor dining season.

Outdoor 122

Outdoor Audits Fine Dining Food Safety 122

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. While many cracked the code, some are still adapting. So what’s next?

Delivery 138

Delivery Kitchen Safety Social Media Online Ordering 138

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. Thankfully, outdoor dining is less expensive to build out.

Outdoor 199

Outdoor Fine Dining Dine-in FOH 199

7 Shifts

DECEMBER 2, 2021

Picture a normal day in your dining room when four large parties come in and need to be served. Depending on the regulations in your jurisdiction, on-call scheduling may be subject to various restrictions, fines, and premium pay to employees. 7shifts employee feedback and communication software. Benefits of On-Call Scheduling.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370