7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. In addition, employees — like you — need time off to travel, see friends, and pursue their hobbies without having to worry about paying rent.

Front of House 370

Front of House Back of House Communication Customer Service 370

EATER

AUGUST 12, 2021

Erratic weather conditions and complications from the pandemic have challenged Pakistani mango exports, but the industry persists: A viral photo this May showed a plane flying to Kuwait with no human passengers due to travel restrictions; mangoes filled the seats and luggage bins. Pakistani mangoes began arriving in the U.S.

2010 364

2010 Agriculture Food Truck Email Marketing 364

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Restaurant Engine

DECEMBER 25, 2024

For example, do you offer food from a specific country and decorate your restaurant so people feel like they have traveled there? All of your marketing how do you communicate with people? So, its crucial that your website effectively communicates your brand story. Do you have a distinctive ambiance?

Social Media 93

Social Media Customer Experience Email Marketing Customer Service 93

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. Local Marketing Opportunity.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

ChowNow

DECEMBER 16, 2020

According to Eli Portnoy, CEO of market research firm Sense360, “With the fees third-party delivery platforms are charging restaurants and the dramatic economic impact on small businesses and restaurants, consumers are very sensitive to sharing more of the revenue with the restaurant itself. Send a personal message with print marketing.

Delivery 195

Delivery Email Marketing Mobile Ordering Online Ordering 195

ChowNow

NOVEMBER 18, 2020

A delivery fee should account for how far the food is traveling, instead of how much food your customers are buying. Commissions-based marketplaces will use your customers’ email addresses to promote other restaurants to your hard-earned clientele. When your food travels off-premise, it can be harder to ensure customer satisfaction.

Delivery 195

Delivery Food Customer Service Customer Experience 195

Squirrel Systems

JUNE 11, 2025

Integrated tipping prompts, emailed receipts, and digital loyalty tracking all contribute to a streamlined final impression —which can make or break the overall guest experience. From menu items and pricing to loyalty programs and guest communications, every location runs on the same real-time data.

Hotels 66

Hotels POS Dietary Restrictions Loyalty Program 66

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Installing self-serve micro markets and pop-up groceries. Expanded service offerings to best meet consumer needs.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Bevology

OCTOBER 11, 2021

The Forum also gives wine professionals the opportunity to learn about the benefits of the Clubhouse app for creating new wine communities and accessing new markets. Additional information is available at [link] or by emailing wine2wine@justdothework.it. VERONA, Italy (PRWEB) October 11, 2021.

Seminar 179

Seminar Social Media Workshop 2021 179

Lavu

JUNE 30, 2025

Yet, many restaurants still grapple with outdated manual processes and communication breakdowns, which can hurt both profitability and customer satisfaction. However, manual order-taking and communication delays can drag this process out, leading to longer waits and fewer table turnovers. Take Pinza!,

POS 60

POS Operations Loyalty Program Mobile Ordering 60

EATER

MAY 26, 2023

My first job was at a place called Pereddies, which was an Italian restaurant and market in Holland, Michigan. And communication of thoughts and emotions is always valuable. So this would teach me more about it and I could travel. Or I’ll get emails that are like, I don’t know who’s reading this, if it’s Abra or her assistant.

Agriculture 245

Agriculture Front of House Back of House Education 245

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. Things get lost when conversations start verbal, go to text, and end up in an email. Unclear communication leads to frustration and a less-than-stellar work experience.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

EATER

JULY 27, 2023

For now, it’s in a limited soft-open period that offers tickets (not reservations) through an email list, via the website. That month, without a hard opening date announced, people began traveling to Lakewood, Colorado, just in case maybe when they got there, Casa Bonita would be open. (It Relatedly: Casa Bonita is back , sort of.

Point of Sale 246

Point of Sale Seasonal Menu Website Management Events 246

Deliverect

MARCH 4, 2021

Although adoption has accelerated since the pandemic, Slerp has been working on its platform since 2016 before launching to market at the end of 2019. You need to work with a marketing calendar and target special ordering occasions that compliment your concept. Internal communication is key. It’s low-hanging fruit.

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

Focus POS

MARCH 31, 2021

Oftentimes, they don’t have time to travel to a brick-and-mortar restaurant, place an order, and wait for it to be finished. This also reduces order errors and misunderstandings that can occur when communicating over the phone. Email information can also be leveraged to appeal to customer through email marketing.

Online Ordering 99

Online Ordering Ordering Email Marketing Back of House 99

SpotOn

SEPTEMBER 20, 2024

Plus, they know how to market them and attract customers.  We sent monthly email newsletters to existing customers, ran weekend brunch specials, and started offering new menus. We sent monthly email newsletters to existing customers, ran weekend brunch specials, and started offering new menus.

Loyalty Program 98

Loyalty Program Online Ordering Point of Sale Customer Service 98

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." – John Campbell, owner of RiverPalm Terrace Small businesses had no choice but to dive headfirst into digital marketing during the pandemic. The pandemic changed how businesses market, no doubt about it.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

SpotOn

APRIL 10, 2024

It’s also 20 minutes from O’Hare Airport, convenient for owners Greg and Kristina Gaardbo who gain major inspiration from travel. The Gaardbos traveled to Spain and returned with the idea of throwing a Paella party. When they want to learn more about regional Mexican cuisine, they travel to Mexico.

Online Ordering 52

Online Ordering Email Marketing Travel Events 52

Open for Business

JANUARY 28, 2024

On the flip side, many successful restaurant groups are now looking at food trucks as opportunities to more successfully service their internal catering needs and serve as a marketing vehicle for their restaurants. Then you can get quotes from builders outside your state to get a better understanding of what the competitive market might be.

Food Truck 78

Food Truck Food Social Media Mobile Ordering 78

Restaurant365

JANUARY 22, 2020

Tech innovation in payments, operations, and marketing requires enormous amounts of data, which attracts criminal hackers looking to profit from a data breach. End-to-end encryption codes data as it travels from computer to computer, such as from your store to corporate headquarters. Restaurant cybersecurity is worth the investment.

Audits 88

Audits Point of Sale Front of House POS 88

Restaurant Engine

JUNE 23, 2021

Make sure your food travels well so your customers are pleased. You can use the email addresses you gain from online orders to market your rewards program to current delivery customers. Always communicate with your customers. Search around to find the best deal. The same holds true with your mechanic. Final Thoughts.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Deliverect

NOVEMBER 9, 2020

In a growing market in which probably half or more of the population aged 18 to 36 is already using food delivery apps - and in which many users have installed not one, but several of these apps - it is crucial for restaurants not only to be present in the main ones, but also to get the most out of them. How your Glovo account works.

Mobile Ordering 78

Mobile Ordering Customer Service Delivery Point of Sale 78

Deliverect

NOVEMBER 9, 2020

In a growing market in which probably half or more of the population aged 18 to 36 is already using food delivery apps - and in which many users have installed not one, but several of these apps - it is crucial for restaurants not only to be present in the main ones, but also to get the most out of them. How your Glovo account works.

Mobile Ordering 78

Mobile Ordering Customer Service Delivery Point of Sale 78

Embrace the Suck

JUNE 13, 2022

Donald Burns: How do you think restaurants should shift their marketing message right now? It was a restaurant, a wine bar and a market. It could work in something like that, where you would have a vegetable market or even a fishmonger there. And they're being prohibited from traveling or purchasing. I pulled it apart.

Retail 221

Retail Social Media Take-out Events 221

Ordyx

FEBRUARY 10, 2020

In return, brands are enabled to effectively engage with their audiences through targeted marketing, increase spending habits in customers, and give something in return that in turn benefits them. Some examples include: Points Program : This is the most common rewards system in the market.

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Customer Service 52

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Restaurant Marketing Ideas. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Save the digital image of your poster so that you can use it for online marketing as well.

Marketing 77

Marketing 2021 Social Media Website Management 77

Gourmet Marketing

JUNE 5, 2020

One of the biggest seasons in travel is approaching. Yet, travel plans are still somewhat undecided amongst travelers due to fears brought on by the Coronavirus pandemic. Once your guests are ready to travel again, you’ll want to be fresh in their minds. Find innovative ways to give your guests a summer to remember!

Hotels 45

Hotels Social Media Travel Email Marketing 45

Margin Edge

APRIL 27, 2020

It would be valuable to know if you have new “peak sales days” and potentially an opportunity to drive sales on slower days with targeted marketing. Understanding the food cost per menu item, and what items are your biggest drivers can help make strategic decisions on menu design, marketing and ordering. Invest in Marketing.

Fast Casual 52

Fast Casual Customer Service Delivery Insurance 52

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Regional & Market Performance.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Additionally, Joy Lai has been promoted to Chief Operating Officer from her previous position as Chief Marketing Officer.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Companies rushed to market with new digital solutions out of necessity and customers were satisfied with the initial products. Now brands are trying to balance speed to market and operational readiness.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Social Hospitality: Restaurants

OCTOBER 28, 2020

Market trends, industry-specific waves, and recognizing emerging customer behavior patterns are all relevant. Especially now, when travel is affected by the COVID pandemic. To do this, more hospitality brands use unifying communication platforms. However, feedback is at the core of making your business more successful.

Hospitality 237

Hospitality Hotels Customer Service Customer Experience 237

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. Certain dishes, like a rare steak, don’t travel well,” says Landers. With those logistics handled, “you can really just focus on the marketing and branding, connect with your guests, and running the kitchen," says Landers.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Social Hospitality: Restaurants

OCTOBER 28, 2020

Market trends, industry-specific waves, and recognizing emerging customer behavior patterns are all relevant. Especially now, when travel is affected by the COVID pandemic. To do this, more hospitality brands use unifying communication platforms. However, feedback is at the core of making your business more successful.

Hospitality 195

Hospitality Hotels Customer Service Customer Experience 195

Cheetah

APRIL 23, 2021

In this fourth and final chapter of the Ghost Kitchen 101 series we look at the marketing strategies that empower ghost kitchen brands, help increase their online visibility and enable them to crush the competition. Luckily, marketing in the digital world is just as diverse and evolved as in the physical world. Reading Time: 6 minutes.

Email Marketing 148

Email Marketing Social Media Online Ordering Customer Experience 148