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How Restaurants Can Build Loyalty with Mobile Messaging

Modern Restaurant Management

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. This is no surprise given that mobile has now become the restaurant industry standard, especially as the pandemic accelerated the need for digital ordering technologies. Restaurants must make loyalty programs accessible and convenient.

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Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

Keys to customer service success Technology For an Excellent Customer Experience. Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Recommended Download: Free Restaurant Comment Card Template For Download. Table of Contents. After the meal.

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Pros and Cons of Touchless Payment Methods in Restaurants

Modern Restaurant Management

Near field communication (NFC) technology then captures information from the card or device and continues processing the payment. NFC tech uses a radio frequency that allows it to communicate with the restaurant’s POS system. Improved Customer Loyalty Programs. Age Gap in Technology Adoption.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Technology is becoming a big part of how we run our business. With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. Scott Lawton, CEO and cofounder at bartaco. Jonathan Morse CEO & Co-founder of Tripleseat.

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How to Track True ROI from a Restaurant POS System

Focus POS

When a technology solution affects as many areas of business as your restaurant POS system does, it can be difficult to track the true return on investment (ROI) that it offers. From front-of-house to back-of-house operations, restaurant technology can be leveraged to streamline it all. Theft and Shrinkage.

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The Best POS Software for Restaurants

Focus POS

It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Download our free ebook: 4 New Must-Have Technologies for Your Restaurant. Loyalty program. In a restaurant environment, customer loyalty is everything. SMS and email marketing.

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How to write a restaurant marketing plan that puts butts in seats [Ideas and Strategies]

7 Shifts

Download now. Download now. What to use it for: Communicating with existing customers, event promotion, and acquiring new customers. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent.

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