Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them.

FOH 507

FOH BOH Employee Relations Front of House 507

Modern Restaurant Management

MARCH 31, 2025

A carefully crafted Franchise Disclosure Document (FDD) and clear franchise agreements are key to setting expectations and maintaining transparency with your franchise partners. Clear communication during negotiations ensures both parties are aligned and lays the groundwork for a smooth and successful transition.

Franchise 221

Franchise Franchising Restaurant Law Cash Management 221

Modern Restaurant Management

MAY 6, 2020

For restaurants, this means dine-in service will begin again — or will be soon — and more employees will be returning to work. The following is a look at just some of the considerations regarding employees that restaurant owners and managers will need to focus on in the weeks and months to come.

Restaurant Law 459

Restaurant Law Employee Relations Document Customer Service 459

Modern Restaurant Management

SEPTEMBER 9, 2020

Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JULY 10, 2020

Some of these precautions are normal for any business closed for an extended period, while others are directly related to COVID-19 – with local health departments setting new enhanced safety guidelines. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. Whenever there are mistakes, it gets documented.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

SEPTEMBER 23, 2020

One of the most important messages operators need to communicate to lenders is that you know and understand your customers. By communicating with patrons, you’ll understand what they are feeling and how you may be able to better serve them during the pandemic. Determine your next steps and communicate them well.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

APRIL 21, 2020

All of them have asked us for help in saving their businesses and helping their employees. The income loss covered may be due to disaster-related closing of the business facility or from the loss of a key supplier that is itself shut down. Document Everything. ” That’s just not true.

Insurance 542

Insurance Government Document Restaurant Law 542

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

MAY 18, 2020

The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. Demonstrating the importance placed on the health and well-being of employees and customers. Click here to view the application and instructions.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

7 Shifts

AUGUST 18, 2024

Cost of goods sold is the raw material cost of your beverages and food, and labor cost includes actual labor, employee benefits, payroll taxes, healthcare, and bonuses. So, train new hires properly by showing them how to use your POS, clearly articulate your customer service standards, and let them shadow other employees.

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding. ” Onosys and ItsaCheckmate Partner.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Lavu

MAY 2, 2025

With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. Modern POS systems can help by automating allergen tracking, improving communication, and ensuring compliance with regulations like FALCPA and FSMA.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

MAY 9, 2025

Document hardware condition and shipping details. To protect yourself, document everything during the review process. Keep track of renewal dates, maintain clear records of your communications, and seek legal advice if any terms are unclear. Document hardware : Take clear, dated photos of all equipment before packing.

POS 78

POS 2025 Equipment Customer Service 78

7 Shifts

NOVEMBER 23, 2023

A good one not only ensures that your employees are paid accurately and on time, but also plays a significant role in regulation compliance , operational efficiency, and team happiness. Document specific operational inefficiencies. Note any provider-related issues or frequent downtime. Note any compliance issues or errors.

Download 221

Download Employee Relations Demo Customer Service 221

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Rocket Fuel

NOVEMBER 6, 2024

With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. Reaching every employee can be a logistical challenge. Try new communication channels Communication is critical in any annual benefits rollout.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Lavu

MAY 2, 2025

Make sure to document ingredient sources, standardize recipes with allergen labels, and double-check the accuracy of your data against supplier information. Keeping Allergen Data Accurate and Up-to-Date Ensuring Accurate Allergen Data in Your POS System Accurate allergen labeling starts with thorough menu documentation.

Allergens 78

Allergens POS Management Management 78

Sling

OCTOBER 25, 2024

Scheduling your employees never seems to get easier, does it? There are so many moving parts to coordinate: time-off requests, overtime, getting the right people working the right shifts, training new employees, finding substitutes, dealing with emergenciesthe list goes on and on. Then well discuss 13 of the best work schedule apps.

2025 142

2025 Email Marketing Employee Relations Communication 142

Sling

FEBRUARY 3, 2022

Use this information to plan shifts that provide the right number of employees for the traffic in your store. 2) Combine Full-Time And Part-Time Employees. Sometimes, creating the best retail schedule for your business means scheduling a mix of full-time and part-time employees. Don’t restrict yourself to analyzing daily data.

Retail 146

Retail Employee Relations Communication Document 146

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Sling

DECEMBER 21, 2022

What are you as a manager or employee going to do in those instances? That’s why it’s so important to cultivate top-notch customer service skills in yourself and every single employee who works for you. An employee with good customer service skills will wait patiently and let the customer talk until they’re finished.

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

Hot Schedules

SEPTEMBER 18, 2020

Available on all mobile and web apps, this short health survey enables your team to communicate their health status before entering the workplace, unlike POS alternatives. Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Related Posts. VIEW ARTICLES.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Hot Schedules

APRIL 29, 2020

Helping to answer your questions around new HR and payroll-related funding and guidelines. W ith all the COVID-related news regarding restaurants, it’s not surprising to discover that many people have questions. This temporary “re-classification” does not apply to employees either laid off or put on furlough. Related Posts.

Employee Relations 125

Employee Relations Kitchen Safety Website Management Small Business 125

Paper Chase Accountancy

MAY 30, 2025

Vendor Disputes: Without proper documentation of invoices and payments, disputes with suppliers can escalate, damaging relationships and potentially disrupting supply chains. Tip Tracking: Record all tips, whether cash or credit card, for each employee. Ensure compliance with IRS reporting requirements for tipped employees.

Bar 52

Bar Cash Management Point of Sale Back of House 52

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Sling

OCTOBER 21, 2019

As a business manager , you have a lot of responsibilities: plan projects, create and execute marketing, coordinate deliveries, organize employees, and ensure the smooth operation of your company. Without a doubt, one of the more difficult management tasks is scheduling your employees. And who’s to say every employee even uses email?

2019 109

2019 Tip Distribution Employee Relations Website Management 109

Restaurant365

DECEMBER 11, 2020

Not only must you comply with payroll and benefit requirements, but you must also document that compliance appropriately. Focus on attracting, hiring and retaining the right employees. Effective employee management is key to the long-term health of your business. Make data-driven labor decisions.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

JANUARY 17, 2020

Taco Bell will be offering paid sick time for all corporate-owned restaurant employees, plans to test a $100,000 salary for managers of company-owned restaurants in select markets, and will continue to champion easy and accessible vegetarian options around the world. "It's Taco Bell Sustainable Packaging.

Franchise 340

Franchise Franchising 2020 Leadership 340

Hot Schedules

JULY 17, 2018

The law is meant to provide more structure and stability around schedules for hourly employees of large brands. As such, restaurant, retail and hospitality employers with 500 or more employees worldwide must now comply. As of July 1, 2018, employers must give employees written notice of their schedules seven days in advance.

Management 74

Management Management Restaurant Law Employee Relations 74

Hot Schedules

JUNE 17, 2020

As a result of this collaboration, we are proud to offer an in-app Health Survey so employees can declare their fitness to work before each shift. The first release will debut essential functionality that will document team members’ health and wellness before their shift. Related Posts. MANAGER GUIDE. USER GUIDE.

Employee Relations 88

Employee Relations Customer Service Customer Experience Demo 88