Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. Real-time order tracking. Admin Panel : Order management system to track and manage orders in real time. Order assignment and status updates. Multiple payment options (e.g.,

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MAY 16, 2025

If your site is clunky, hard to navigate, or missing basic features like a prominent online ordering button, your potential customer will bounce because diners have little to no tolerance for friction or confusion when theyre looking for food. 77% of diners visit a restaurants website before they dine in or order takeout or delivery.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

ChowNow

APRIL 25, 2025

Its more than just designing a cool logo, picking a catchy name, and slapping it on everything. Its the sum of everything about your restaurant, from your menu design and decor to the tone you use when replying to comments on social media or greeting customers walking through the door. But how to brand a restaurant isnt always clear.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Lavu

JULY 18, 2025

Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. In this post, we’ll explore five essential POS features designed to reduce wait times and deliver faster, more efficient dining experiences. Below, we explore how each feature works and its impact.

POS 60

POS Mobile Ordering Communication Customer Service 60

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Lavu

NOVEMBER 29, 2024

Key Benefits: Efficiency Boost: Kitchen Display System improves communication; payroll tools simplify staff management. Main Features of Lavu POS Lavu’s iPad-based POS system is designed to be user-friendly. This change reduced wait times by 30% and improved order accuracy.

Loyalty Program 78

Loyalty Program Cash Management Inventory Customer Service 78

Lavu

MAY 2, 2025

With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. Modern POS systems can help by automating allergen tracking, improving communication, and ensuring compliance with regulations like FALCPA and FSMA.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

JULY 18, 2025

Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. When experts can focus and design a functional product, we all win. Custom icons allow employees to communicate better with guests regarding menu item ingredients.

POS 78

POS Loyalty Program Online Ordering Cash Management 78

Lavu

MARCH 21, 2025

These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing. Heres what you need to know: Better Customer Experience : 17% fewer order mistakes and shorter wait times.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

Lavu

JULY 4, 2025

From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. POS systems are where you place food and drink orders and send them to the back of the house. Lavu’s designed our iPad POS exclusively for restaurants.

POS 78

POS 2025 Front of House Back of House 78

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Open for Business

OCTOBER 30, 2024

A well-designed floor plan naturally improves the flow, making it easier for staff to move between tables and for guests to navigate the space. If possible, create a designated area for guests to wait that doesn’t interfere with server traffic or seated diners. Start with a POS system that sends orders directly to the kitchen.

Seating 60

Seating Mobile Ordering Dine-in Training 60

Lavu

JUNE 30, 2025

A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. Enhances Order Accuracy: Directly sends orders to the kitchen, cutting mistakes by 25% and improving customer satisfaction.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Thankfully, one of the newest restaurant technologies available was designed specifically to tackle this problem.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Lavu

MAY 30, 2025

There are numerous ways to improve your table turnover rate, such as implementing efficient reservation systems, optimizing menu design, and training staff to handle table management effectively. When the server initially comes to the table, drinks should be ordered. Within ten minutes of ordering the drinks, food should be ordered.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

MBB Hospitality

DECEMBER 22, 2024

Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Indoor Media

JANUARY 16, 2025

Each marketing communication should align with your brand identity. From the design of your menu to the look of your pizza boxes, every element should reflect your brand’s personality and values. Customers expect hot, fresh pizza when dining in, picking up, or ordering delivery. Sharing a carry-out special? Or advertising.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. These core elements never go out of style. Delivering on these basics is what keeps customers coming back.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Clover - Restaurants

OCTOBER 18, 2024

There are several ways customers may want to split the check, including: Equal splits: The total bill is divided equally among all diners, regardless of what each person ordered. Itemized splits: Each guest pays for only the items they personally ordered, including tax and gratuity.

Dietary Restrictions 52

Dietary Restrictions POS Mobile Ordering Customer Experience 52

Lavu

JULY 18, 2025

Best of all, swapping shifts and picking up shifts can all be done through a mobile device. Streamline Staff Communication with Online Scheduling Software Sometimes restaurants will be forced to open late or close early. Time Off Requests are Seamless Time is of the essence when owning a restaurant.

2025 78

2025 Mobile Ordering Online Ordering POS 78

Lavu

JUNE 6, 2025

Should you choose a legacy or a mobile POS system? There are more traditional, legacy point-of-sale systems, which are more hardware-based, and then there are the more high-grade, mobile POS systems, which are more software and cloud-based. Additionally, most of their security and data storage takes place on your restaurant’s premises.

POS 60

POS 2025 Point of Sale Cash Management 60

Lavu

JUNE 13, 2025

With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale. In today’s fast-paced world, consumers appreciate the ease of using credit/debit cards, mobile wallets, or other digital payment options.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Lavu

MAY 23, 2025

Is your staff constantly battling long wait times, confused orders, or slow transactions? Order Errors : Miscommunication between servers and the kitchen leads to costly mistakes. Disconnected Systems : Managing multiple order sources without integration causes confusion. It might not be the teamit could be your tech.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Future Food

MAY 29, 2025

It also offers robust support for online ordering, table management, and real-time reporting. Importantly, the system is iOS-compatible and mobile-friendly, giving operators flexible control over service flows and customer interactions. The Technology Operandios platform is designed to digitise every aspect of frontline operations.

Hospitality 78

Hospitality Technology Food Safety Audits 78

Lavu

MAY 2, 2025

Cloud-based systems like Lavu make it easier for restaurants to apply uniform allergen tags across all ordering platforms. Online ordering : Options to filter allergens on delivery platforms. Kitchen alerts : Notifications triggered by POS systems to inform kitchen staff when allergen-sensitive orders come in.

Allergens 78

Allergens POS Management Management 78

Lavu

JULY 18, 2025

Along with consistent branding, customers can order online, through an app, some options include being able to order hours ahead of time. From ordering remotely for pickup on the way home (along with cell phone order parking spaces) to opportunities for rewards and savings, a loyalty app is a norm and favored.

Customer Service 78

Customer Service Point of Sale POS Fast Casual 78

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

NOVEMBER 1, 2024

Restaurants Order Up Tech, AI, and Dynamic Pricing As far as technology goes, 26 percent of respondents said they’d like to start using new tech to help run their business, which is up seven percentage points from last year. In any situation, responding directly and quickly is the best way to rebuild a customer relationship.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

FEBRUARY 20, 2025

That inconvenience can be enough to stop you from ordering. The next generation of messaging technology makes it possible, allowing people to order seamlessly from the text itself while still receiving an immersive brand experience. What if you could remove that friction from your customer experience?

Marketing 251

Marketing Mobile Ordering Email Marketing Communication 251

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Website Management Social Media 397

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint.

Technology 493

Technology Mobile Ordering Kitchen Safety Food Safety 493

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. Communicate Standards and Keep Everyone in the Loop.

Front of House 539

Front of House Management Management Franchising 539

Modern Restaurant Management

DECEMBER 10, 2020

By optimizing their websites, restaurateurs make it easy for patrons find their business online which can lead to more customers dining in and/or ordering online. Optimized websites have a clean, uncluttered, navigable design and, most importantly, are Google-friendly. Ensure they are fast loading.

Marketing 564

Marketing Social Media Website Management SEO 564

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. While most team members want to follow instructions designed to keep everyone safe, changing familiar behaviors and habits can be challenging. Improve Team Communication.

FOH 507

FOH BOH Employee Relations Food Safety 507

Modern Restaurant Management

MARCH 6, 2023

More than 90 percent of Americans say that it’s vital for a restaurant to be visibly clean while dining indoors, outdoors or when ordering takeout. As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat.

Audits 469

Audits Kitchen Safety Mobile Ordering Customer Experience 469