7 Shifts

JULY 22, 2022

Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. You have the ability to build custom job postings in order to find ideal, qualified candidates for your restaurant's roles. It costs an average of $5,864 to hire a new team member. Communications. Staffing for summer.

Tip Distribution 391

Tip Distribution Certification Document Seasonal Menu 391

7 Shifts

AUGUST 16, 2024

From managing staff to overseeing customer service and financials, they play a crucial role in ensuring the restaurant's daily operations run smoothly. One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly.

2024 195

2024 Management Management Leadership 195

7 Shifts

SEPTEMBER 6, 2024

Customers who experience longer wait times are 18% less satisfied with their experience. Hiring a barback can keep your bar operations efficient and boost customer satisfaction. Barbacks help the bartenders with stocking and replenishing supplies, keeping the bar clean, and helping with customer requests.

Demo 195

Demo Hiring Customer Experience Bar 195

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

OCTOBER 3, 2024

AES is a two-way radio transmission wireless alarm communication system that is self-configuring. It can use two-way transceivers for communicating data between the control panel located at your business to the central receiver at the monitoring location. Get your equipment serviced regularly by an experienced technician.

2024 180

2024 Kitchen Safety Insurance Equipment 180

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. Hiring with QR Codes. By hiring with QR codes!

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

AUGUST 26, 2024

In-House vs. Third-Party Delivery In the past, customers had to call or fill out forms on the restaurant's website to get food to their doorsteps. Customers can now browse menus, place and track their orders, all from their phones. Customers can now browse menus, place and track their orders, all from their phones.

Delivery 179

Delivery Mobile Ordering Online Ordering Customer Service 179

Modern Restaurant Management

JULY 18, 2024

Managers play a pivotal role in either fostering a positive service industry culture or contributing to burnout. It's imperative that managers adopt strategies that motivate employees through self-pride, a sense of accomplishment, and a supportive environment grounded in communication, honesty, integrity, and hard work.

Management 189

Management Management FOH BOH 189

Modern Restaurant Management

AUGUST 28, 2024

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. This ensures that new hires are aligned with the brand's expectations from the start.

Social Media 176

Social Media Loyalty Program Customer Service Customer Experience 176

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

Perfect Daily Grind

SEPTEMBER 8, 2022

The National Restaurant Association’s 2022 annual report found that as many as 78% of restaurant operators in the US don’t have enough staff to meet customer demand – largely fuelled by the Covid-19 pandemic. So, how can coffee shop owners hire staff who want to have long-term careers in specialty coffee? Finding the best applicants.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Goliath Consulting

SEPTEMBER 6, 2022

Take note of how they interact with customers and co-workers. This generation likes things that are easily accessible, which is why businesses must have employment communication and online scheduling. Communication preferences. The post Tips on Hiring and Retaining Young Employees appeared first on. Highlight benefits.

Hiring 78

Hiring Communication Training Email Marketing 78

Touch Bistro

SEPTEMBER 10, 2021

Great service is essential to running a successful restaurant, which is why you need to become a pro at restaurant staffing and learn how to craft a solid server job description. Hiring the right service staff gives your restaurant the opportunity to make a positive first impression on your guests. What is a Restaurant Server?

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

Restaurant365

MARCH 12, 2021

Named after their son, Sweet Lou’s aims to greet guests with a smile and great food, drink, and service. Their mission statement says it all: “Serving our best, from the kitchen to the community through high quality ingredients, a welcoming environment, responsible service and local outreach.”

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. It may also reduce the restaurant’s employees exposure to the virus through customer contact.

Delivery 153

Delivery Hiring Transportation Food Safety 153

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

JULY 11, 2022

In today’s market, it seems that just about every restaurant is hiring. As a result, instead of overseeing customer service or reviewing sales, many managers lose time preparing for interviews and waiting for candidates who never arrive. While screening candidates takes time, hiring software makes it easier.

Hiring 206

Hiring Email Marketing Communication Customer Service 206

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3 Encourage open communication and provide frequent feedback and recognition for outstanding performance.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

Modern Restaurant Management

SEPTEMBER 25, 2024

She knows how high turnover rates can cost thousands of dollars and are often at the expense of service quality and operational efficiency of a restaurant. QSRs often have a very demanding work environment with irregular, long working hours, low wages and intense customer interactions – all of which can be draining for many employees.

Recruiting 88

Recruiting Hiring Customer Experience Consumer Goods 88

The Restaurant Group

JUNE 5, 2024

With TRG’s specialized consulting services , you can give your new restaurant the best chance of becoming a profitable venture. Here are some popular concepts you can use as inspiration: Fast food (quick-service restaurants) like McDonalds or Burger King. They offer table service and a relaxed unpretentious ambiance.

License 155

License Food Truck Fine Dining Fast Casual 155

Restaurant365

MAY 7, 2021

.” The current situation is even tougher for full-service restaurants. The New York Times cites National Restaurant Association numbers that “staffing levels at full-service restaurants in February were still 20 percent — or 1.1 Hiring challenges. Tracking applicants during the hiring process.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. The first is hiring your own drivers.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. It directly influences the quality of service and the dining experience for customers. Hire It’s hard to find good staff.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. Hiring with QR Codes. By hiring with QR codes!

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Modern Restaurant Management

DECEMBER 13, 2021

Restaurants that spent much of the last year trying to win back customers, are now struggling to win back employees. The industry has looked to hiring incentives, such as and other rewards, as they compete to fill open roles. Proactive communication and transparency is essential to managing the diner experience.

Management 189

Management Management Seasonal Menu Customer Experience 189

Modern Restaurant Management

NOVEMBER 24, 2020

With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season. Using the off-season to plan and improve your business product or service offerings can help you flourish during the busy season. Hire the Right People.

Cash Management 230

Cash Management Social Media Seasonal Menu Food Truck 230

Modern Restaurant Management

OCTOBER 4, 2024

Know Everything about Your Potential Location You want to be in a high-traffic area and the business should have a great ingress and egress for customers. Sometimes, we added our little corporate philosophy of cleanliness, quality, and customer satisfaction. Location is a big reason many restaurants fail.

Restaurant Law 167

Restaurant Law Training Customer Service Franchise 167

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Recruiting Training Communication 78

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. Satisfied staff deliver superior service, leading to content guests.

Leadership 221

Leadership Customer Service Customer Experience Loyalty Program 221

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Stay true to your concept and hire people who share the same level of passion as yourself. Focus on your service concept!

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Automated technology can help businesses cut costs and give customers the experiences they want.

Mobile Ordering 193

Mobile Ordering Front of House Customer Service FOH 193

Modern Restaurant Management

JULY 13, 2020

Restaurants have adopted a delivery/pickup model to meet the needs of their customers. A recent survey found 72 percent of employers have had to hire for new roles. Consumers Still Expect Excellent Customer Service. As restaurants make hiring plans, leaders need to examine the benefits of flexible hiring based on demand.

Consumer Goods 215

Consumer Goods Food Safety Customer Service Hiring 215

7 Shifts

AUGUST 26, 2024

Google remains the top platform to search for local businesses and services. Google Ads can help restaurants reach hungry customers who are ready to spend. If your restaurant's ad appears in those search results, you have a high chance of bringing in new customers. That's where Google Ads comes in.

Seasonal Menu 195

Seasonal Menu Customer Service Website Management Online Ordering 195

The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks?

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52