Culinary Cues

JANUARY 23, 2023

In some instances – winning is not always based on a score: “He who accumulates the most points wins”, but we do know when a “win” has been achieved no matter how it is measured. Measuring how the “carrot rule”, is applied is the job of the coach, manager, or in our case chef. Winning feels good, losing does not.

Coaching 467

Coaching Sports Point of Sale Take-out 467

Culinary Cues

JUNE 3, 2024

Are you serious about cooking, creating, coaching a team, and contributing to the success of a business? How eager are you to reach that position of chef? Are you hungry enough to do what you need to do, to build a plan and stick with it? If the answers are, YES, then sit down – let’s talk. Besides when you look good, you feel good.

Uniforms 436

Uniforms Coaching Point of Sale Small Business 436

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Brands Inc.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Embrace the Suck

APRIL 18, 2022

Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number. I’ve had restaurants making $3M in sales and yet only making 2% profit. They focus on the wrong things. What are some of the wrong things? It makes your ego feel good. You see it’s just three rings.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Lavu

OCTOBER 13, 2023

A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue. A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

MARCH 13, 2020

BWW Franchisee Acquisition Completed. CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. DRH’s common stockholders received $1.05 per share in cash.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Black Box Intelligence

NOVEMBER 17, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. After experiencing the softest sales growth results in over a year during this past June and July, the restaurant industry has since enjoyed a strong rebound in its sales that started in August and has extended into October.

Front of House 98

Front of House Back of House Fast Casual Fine Dining 98

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. And now we're starting to get a little bit more of the purpose-driven, of 'what do you stand for?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Restaurant365

JANUARY 13, 2021

When you are able to lower your prime cost, even by a few percentage points, that is profit added back directly to your bottom line. As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Train Managers to Control Food and Labor Costs.

Management 78

Management Management Point of Sale Food Supply 78

Rocket Fuel

DECEMBER 9, 2022

Generate accurate sales forecasts Forecasting accurately is the number one key driver to ensuring your locations are staffed properly for busy spikes throughout the week and days. Train, train, and train again on POS (Point of Sales) Train for speed and accuracy on the POS and remember: There’s no such thing as “too much training”.

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Generate accurate sales forecasts. Some of the tools you’ll need to build an accurate forecast are: Your previous year’s sales, which are especially important during seasonal changes and holidays. Your current sales trend or average, which is typically built into your schedule-building software, but not always.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Black Box Intelligence

NOVEMBER 17, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. After experiencing the softest sales growth results in over a year during this past June and July, the restaurant industry has since enjoyed a strong rebound in its sales that started in August and has extended into October.

Front of House 40

Front of House Back of House Fast Casual Fine Dining 40

Apicbase

MAY 30, 2024

This is where a state-of-the-art point-of-sale (POS) system comes into play. Understanding the Basics of Your POS System A restaurant POS system , or point-of-sale, is the central nervous system of a restaurant. Each saved second counts towards a satisfied customer and, more importantly, your bottom-line profit.

POS 52

POS Inventory Cash Management Point of Sale 52

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. For this reason, online ordering systems are not one-size-fits-all for each business. Tip #1: Consider your needs.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Apicbase

MARCH 17, 2023

The European foodservice industry is at a tipping point. Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production. There is good and bad news. On the one hand, the future of Europe’s restaurant industry is looking bright.

Customer Experience 52

Customer Experience Consumer Goods Food Order Customer Service 52

Kounta

SEPTEMBER 2, 2019

Whether it’s cleaning, designing menus or ringing up sales, hospitality lives and breathes process every second of the day. MYOB recently sat down with Randow-Stone to discuss what excites him about technology in the hospitality sector, and how Kounta is working to bring about positive change, particularly in the point-of-sale (POS) space.

Hospitality 40

Hospitality Point of Sale Coaching POS 40

MBB Hospitality

APRIL 25, 2018

When dealing with customers and other staff, your communication skills of course have to be on pointe. Your experienced consultants will help with training and retraining staff on basic restaurant techniques and help make sure your operations are running as smoothly as possible. Strong Communication Skills. Must Love People.

Hospitality 40

Hospitality Franchising Franchise Recruiting 40

Mad Mobile

MARCH 8, 2024

Today, we’re looking into the common challenges restaurant owners face during the early stages of implementing a tableside POS system. Hopefully, our decades of experience in the dining space will help you navigate the changing waters. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Mad Mobile

FEBRUARY 26, 2024

Operators who calculate their cost of sales add 2–10% to their bottom line. Are you keeping a close eye on your beer, wine, & liquor inventory costs? Meanwhile, a restaurant’s bar program represents a significant source of total revenue. Take these lessons to heart. Monitor your portion sizes (and pour sizes). Think again! Low on limes?

Inventory 40

Inventory Bar Management Management 40

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Culinary Cues

NOVEMBER 20, 2023

Every restaurant knows that once a customer walks through the door a sale of food and beverage will likely result. This was a tradition of early holiday shopping, hoping to beat the maddening crowds that typically flood shopping districts and restaurants this time of year. Any man’s death diminishes me because I am involved in mankind.”

Customer Experience 446

Customer Experience Customer Service Food Safety Retail 446

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Yelp Sees COVID Effect. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. “As U.S.

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. Because at this point my idea was like, oh, okay, Poppy's a brunch restaurant. You're classically trained. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company.

Front of House 370

Front of House Back of House Take-out Book 370

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). The thing you want to avoid is these 19 fatal mistakes that 80% of restaurants make each year which contributes to the low survival rate that restaurants experience. Of all the restaurants that open this year, only 50% will still be open in three years! How sad is that?

Coaching 337

Coaching Training Social Media Take-out 337

Embrace the Suck

MARCH 27, 2020

Because we throw people into a major leadership role and we don’t train them adequately before they take the position. The Coronavirus then came along and crashed their sales. While the owners are seasoned business owners and accomplished leaders.the culture took on a toxic quality. There was a lot of drama. Oh, hell no!

Leadership 343

Leadership Cash Management Coaching Take-out 343

Modern Restaurant Management

MAY 6, 2021

The longer candidates are with your business, the more they can help with things like training new employees and can bring in candidate referrals from their own network. At Landed, we are dedicated to helping the restaurant industry find and hire better quality candidates faster. Get Proactive. Highlight What Makes you Unique Immediately.

Hiring 493

Hiring FOH BOH Coaching 493

The Restaurant Coach University

JANUARY 29, 2017

All the training, all the hard work, all the time fine-tuning your team and brand are paying off. Maybe sales have dropped off and then the turnovers start to rise. Problem When sales began to die, you became desperate and started adding items to get people to come back. A recipe for success. A recipe for failure. Containable.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Embrace the Suck

JANUARY 24, 2022

Many wait for funding from the government to give them the cash flow needed to make up for the decline in sales. Because we throw people into a major leadership role and we don’t train them adequately before they take the position. The Coronavirus then came along and crashed their sales. There was a lot of drama.

Cash Management 259

Cash Management Leadership Take-out Coaching 259

Modern Restaurant Management

MAY 5, 2020

In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Yelp Reimagines Business Owner Platform. COVID-19 Business Highlights Badges : As an extension of the Business Highlights product, Yelp introduced new badges that help businesses showcase their availability and offerings during COVID-19.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. President Trump signed H.R.7010

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Gecko Hospitality

MARCH 10, 2023

While some advantages in leadership ability may come naturally to certain individuals, many of the most crucial skills and talents are developed through education and experience. And while having an innate “leader spark” is certainly helpful – it’s those honed abilities ultimately determining success or failure at leading others.

Hospitality 98

Hospitality Leadership Coaching Seminar 98

Perfect Daily Grind

JANUARY 23, 2023

Coaching and training Wilford Lamastus Jr. If a competitor wants to perform well at the WBC, one of the biggest costs is to hire a coach – preferably a ‘famous’ one,” he says. Furthermore, training for the WBC is also time intensive, which can present an opportunity cost for some competitors.

Coaching 148

Coaching Equipment Travel Training 148