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Keeping Employees and Customers Safe Requires a Different Training Approach

Modern Restaurant Management

So, with so many restaurants offering great food and service, what was the differentiator? So, the public is listening and watching very closely for clues that you are doing all the things to keep employees, the food, and customers safe. Why Is a Different Training Approach Required? The same goes for the standard of service.

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THE INTER-DEPENDANCE OF BUSINESS AND COMMUNITY RESTAURANTS

Culinary Cues

Holiday decorations were already on full display, a touch of snow was on the ground and Christmas Carols were drifting through the air, but shoppers and diners were in very short supply. Every restaurant knows that once a customer walks through the door a sale of food and beverage will likely result.

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THE GREATEST THREAT TO AMERICAN RESTAURANTS

Culinary Cues

The greatest threat is not the labor shortage or supply chain issues, it’s not the pandemic or the price of real estate – yes, all those concerns are troubling and must be dealt with, but they are not what will bring the restaurant industry to its knees. Unless…a coach or player steps up and says “NO”! “We PLAN BETTER – TRAIN HARDER.

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20 Challenge Situations for Training Restaurant Managers & Head Chefs in Problem Solving

Ken Burgin

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.

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Coronavirus: Restaurants Respond

Modern Restaurant Management

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. We are trying to be responsible and calm.”

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5 ways to improve your quick-service restaurant’s speed of service in 2024

Rocket Fuel

Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. Train, train, and train again on POS (Point of Sales) Train for speed and accuracy on the POS and remember: There’s no such thing as “too much training”.

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5 ways to improve your quick-service restaurant’s speed of service in 2023

Rocket Fuel

Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. Train, train, and train again on POS (Point of Sales). Two words: Supply chain. What is the industry average speed of service?

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