Lavu

MARCH 6, 2020

This way, restaurant owners and managers can unlock insights into such data and turn the insight into action. The three important aspects of improving customer service include customer engagement, digital marketing channels, and customer relationship management (CRM) integration. . Restaurant rewards and loyalty programs.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Restaurant Engine

AUGUST 9, 2023

You’re a busy restaurant owner or manager, and while your business is growing, you’d like to really up the ante. If you are a fast casual restaurant, provide recycling bins. Tip #4: Unleash Your Website Your website is your most powerful marketing feature. Offer special events or tastings.

Compost 52

Compost Recycling Website Management Employee Relations 52

Touch Bistro

MAY 18, 2021

When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). That’s because your loyalty program is likely your biggest source of customer data, so you want to make sure you can easily reach everyone in your rewards program.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

2021 185

2021 Fast Casual Mobile Ordering Guest Recovery 185

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. million over the next five years to build and sustain the program.

Franchise 113

Franchise Franchising Loyalty Program Kitchen Safety 113

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program. “Simply put, we wanted to be part of something special.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 96

2019 Compost Mobile Ordering Point of Sale 96

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. from February 1 to April 30, 2020, during the early part of the pandemic. Beauty care, SPA, and fitness center.

Loyalty Program 113

Loyalty Program Fast Casual Online Ordering Consumer Goods 113

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. Store schedules and labor management.

Mobile Ordering 208

Mobile Ordering Front of House Fast Casual Customer Service 208

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 116

Bar Cash Management Loyalty Program Point of Sale 116

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 135

Franchise Franchising Food Safety Kitchen Safety 135

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 141

Food Tip Distribution Guest Recovery Food Safety 141

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering.

Franchise 168

Franchise Franchising Food Fast Casual 168

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

2020 150

2020 Fast Casual Food Safety Guest Recovery 150

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 114

Mobile Ordering Online Ordering Food Order Recycling 114

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere.

Food Safety 108

Food Safety Customer Experience Website Management Employee Relations 108

Modern Restaurant Management

SEPTEMBER 24, 2021

“The 25-Year Club ceremony is one of our most special and proud traditions,” said Lisa Ingram, president and CEO of White Castle. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 155

Franchise Franchising Customer Experience Fast Casual 155

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. A new report from NELSON Worldwide that takes a look at the immediate future of dining and fast-casual restaurants.

2021 178

2021 Online Ordering Mobile Ordering Guest Recovery 178

Modern Restaurant Management

MAY 7, 2020

This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform. The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19.

Food Safety 169

Food Safety Front of House Back of House Seating 169

Modern Restaurant Management

OCTOBER 29, 2020

” Ordermark’s online order management technology consolidates mobile orders across online ordering services and sends them to a single printer — enabling omni-channel ordering and delivery. “Alex and the Ordermark team have a deep understanding of the challenges that independent restaurants face. .

Online Ordering 124

Online Ordering Customer Service Seasonal Menu Food Order 124

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., The entire decision can be found here. Flip’d by IHOP.

Mobile Ordering 89

Mobile Ordering Catering POS Customer Experience 89

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 176

2021 Loyalty Program Coupons Fast Casual 176

The Restaurant Times

OCTOBER 23, 2020

A Point-of-Sale (POS) system is a great tool to manage all the moving parts of a cafe business while ensuring maximum customer satisfaction. An intelligent restaurant menu management feature enables operators to view the best selling items on the POS menu. Inventory Management. Intelligent Menu. Tablet Billing.

POS 52

POS Café Operations Online Ordering 52

7 Shifts

MARCH 30, 2022

Advertise Specials in Your Windows. Taking the prior idea one step further, use your immediate outdoor space and windows to promote specials. If your restaurant is in an area with high foot traffic and a good amount of locals, make a point to promote your list of specials on the door. Take Advantage of Your Sidewalk.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 129

2020 Kitchen Safety Consumer Goods Point of Sale 129

Modern Restaurant Management

JULY 27, 2020

As people head back into restaurants, fast casual and common delivery foods continue to decline at a slow rate, including fast food (down 19 percent), cheesesteaks (down 8 percent), chicken wings (down 15 percent) and pizza (down 7 percent). The new franchise program is now available nationwide. " How the new feature works : 1.

Franchise 135

Franchise Franchising Mobile Ordering Kitchen Safety 135

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers.

Franchise 108

Franchise Franchising Fast Casual Point of Sale 108

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 133

Food Safety Loyalty Program Kitchen Safety Online Ordering 133