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MRM EXCLUSIVE: Lessons Learned From Two Years of Socially Distanced Restaurant Management

Modern Restaurant Management

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction.

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Hospitality Mindset – A sales & service maximiser approach (Part 2)

Future Food

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Zoobibi in Hawthorn, Melbourne Image via A chronicle of Gastronomy.

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2022: A Year of Transition for Restaurants

Modern Restaurant Management

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Roughly half of U.S.

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How to Write a Restaurant Business Plan [with Sample]

7 Shifts

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Here is Union Square Hospitality Group 's mission statement: At Union Square Hospitality Group, our mission is to enrich lives through the power of Enlightened Hospitality. Mission Statement.

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The (ConnectSmart ®) Host with the Most: How ConnectSmart® Host Can Improve Staff Retention and Customer Satisfaction 

QSR Automations

Whether it’s a special occasion or a casual meal, guests can expect personalized service and attention to detail, resulting in increased customer satisfaction and loyalty. Together, let’s embrace the future of dining – where technology meets hospitality, and every guest leaves with a smile on their face.

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QR Codes Are Here to Stay. but They Kinda Suck

EATER

At some fast-casual places you could order from a tablet at your table, never speaking to a server, and apps let you order your Starbucks on the go and have it waiting when you arrive. And then when the server arrives asking if I’ve decided what I want, I’ll remember, oh right, the menu isn’t a menu anymore.

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Expected Effects of the COVID-19 Pandemic on Restaurants

Modern Restaurant Management

Not just quite but we can already see some effects of COVID-19 in the hospitality industry, especially restaurants. Not to mention that after practicing social distancing for over a year, not everyone will be thrilled to go back to tight seating arrangements indoors. Is it over yet? One would say: nothing will ever be the same.

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