7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

JULY 21, 2020

Shelter-in-place orders, social distancing, and business closures make it next to impossible to generate pre-coronavirus revenue numbers. From small business loans to microgrants to business credit cards, cash is available; it just takes a bit of application work and a little know-how. Check your governor's website.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. We’re way beyond ordering in on a lazy night.

2022 216

2022 Customer Service Online Ordering Website Management 216

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. One key factor is that during the pandemic, many restaurants had to shut down or operate at reduced capacity, leading to layoffs and job insecurity. The restaurant labor shortage has had significant impacts on restaurant operations.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Restaurant Engine

JUNE 22, 2022

Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals. A POS system helps you manage orders and take payment with ease. Your new restaurant POS system is so much more than a cash register.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Lavu

FEBRUARY 28, 2020

The internet and technological advancements are having a great impact on restaurant operations. In fact, the demand for online restaurant ordering continues to grow among restaurant consumers. Restaurant owners and managers consistently look for solutions that allow customers to place orders online and have food delivered fast.

Online Ordering 85

Online Ordering Delivery Ordering Point of Sale 85

EATER

FEBRUARY 10, 2022

DoorDash Capital is actually a cash advance and a fee, okay? DoorDash Capital will offer what the company describes as “fair, fast and convenient financing” which they say can help restaurant owners cover payroll and rent if revenue comes up short, to establishments that use DoorDash to handle delivery and pick-up orders.

Cash Management 102

Cash Management Point of Sale Online Ordering Advertising 102

Modern Restaurant Management

JUNE 5, 2020

As consumers have come to rely on their cell phones in virtually every aspect of their lives, restaurants should consider letting guests order via mobile rather than at a counter. Contactless Ordering. In fact, 51 percent of Americans are using cash less often and are using some form of contactless payment already.

Fast Casual 183

Fast Casual Online Ordering Cash Management Mobile Ordering 183

Modern Restaurant Management

MARCH 14, 2023

Firstly, many restaurants haven’t secured their payment processes enough to keep up with burgeoning “distanced” payments in the form of online ordering on a restaurant website, QR code menus or “card-not-present” transactions. This helps finance teams spot red flags and potential areas prone to fraud.

Technology 180

Technology Cash Management Employee Relations Sustainability 180

Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. In fact, they generally cringe at the thought of taking on such a significant operational change. Based on conversations with thousands of operators across the U.S.,

POS 106

POS Mobile Ordering Online Ordering Cash Management 106

Squirrel Systems

FEBRUARY 24, 2021

Many restaurants have quickly shifted to off-premise dining operations to keep serving customers during the pandemic. Whether you are a large multi-location operation or a small independent restaurant, Squirrel can help make sure the shift results in a hassle-free and safe experience for both your staff and customers.

Operations 52

Operations Online Ordering Mobile Ordering Website Management 52

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures. That same data can be used to guide marketing.

Website Management 174

Website Management Loyalty Program Front of House Point of Sale 174

7 Shifts

APRIL 23, 2021

The operator of Chengdu Taste and Mian, with 13 locations, told the New York Times that they may have to close multiple restaurants due to the lack of staff. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Consider your website. Culinary Agents.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. and Canada.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. Emily Washcovick.

Customer Experience 221

Customer Experience Consumer Goods Social Media Dine-in 221

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 167

Webinar Loyalty Program Online Ordering Social Media 167

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Restaurant Engine

DECEMBER 9, 2020

The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? You also want to make sure your kitchen is large enough to handle any size of catering order. Hire a catering manager. Tips for Catering.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. Instead, you can reach a compromise in your menu. Offer Safe and Contact-Free Services.

Social Media 197

Social Media Food Safety Cash Management Kitchen Safety 197

Restaurant Engine

JANUARY 26, 2022

This also refers to the last line on your restaurant’s balance sheet – where you show profit and loss and your net operating income. This will help you manage your inventory, have the right stock on hand, and ensure no one is stealing your food. When you are on top of your inventory, this isn’t too difficult to manage.

Cash Management 59

Cash Management Food Website Management Inventory 59

The Restaurant Times

SEPTEMBER 1, 2021

The country has more than 1 million operating restaurant locations as of 2021, employing 15.6 Surviving in such an intensely competitive environment demands competency and streamlined operations. Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. .

POS 52

POS Management Management Cash Management 52

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 177

Webinar Mobile Ordering Loyalty Program Online Ordering 177

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. That’s if you want to stay sane and keep your business on track.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Ken Burgin

AUGUST 3, 2021

To keep the list manageable, some points contain a couple of service factors. Finding the business on Google or Apple Map, or a Google search – clear description and useful information with correct opening times, useful photos and website links. How does the search work on a mobile phone? Texting is used for quick responses.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Lavu

DECEMBER 12, 2022

An iPad POS system is a point-of-sale program that operates on an Apple iPad. A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store. iPad POS systems can run on just an iPad.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Harbor Touch

NOVEMBER 21, 2022

There may be special licenses or permits you will need in order to open your bar. It is important to research what type of licenses you need in order to serve alcohol in your bar. On the other hand, you may need to hire a manager and/or assistant manager to help with the day-to-day operations. Do your research.

Bar 78

Bar License Restaurant Law POS 78

Ken Burgin

JULY 9, 2022

Approachable management: someone in authority who staff can talk to if they notice things aren’t right. Good internal communication systems – allowing staff and management to communicate freely. Up-to-date information about costs and percentages – sharing the results of stocktake and purchasing with managers.

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60

Ken Burgin

AUGUST 3, 2021

To keep the list manageable, some points contain a couple of service factors. Finding the business on Google or Apple Map, or a Google search – clear description and useful information with correct opening times, useful photos and website links. How does the search work on a mobile phone? Texting is used for quick responses.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

The Rail

MAY 1, 2023

However, recent trends suggest that ghost restaurants are a unique and low-cost opportunity for investors looking to enter the food industry or existing operators looking to expand their business into other cuisines. It is to be noted that venture capital investors are likely to have a say in the operations of the establishment.

Cash Management 59

Cash Management Mobile Ordering Online Ordering Customer Service 59

Modern Restaurant Management

MARCH 31, 2020

Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. In order to understand why cybersecurity is important for restaurants, you only need to scan the recent headlines. Why Is Cybersecurity Important for Restaurants?

Website Management 173

Website Management Retail Small Business Online Ordering 173

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Restaurant365

OCTOBER 8, 2021

With the potential for this segment, many operators and industry leaders are examining new ghost kitchen opportunities. This kind of restaurant serves customers solely through online orders and delivery. With these benefits in mind, many operators (and investors) are considering starting a business in this sector of the market.

Front of House 78

Front of House Back of House Website Management Delivery 78

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. That is why, automating restaurant operations is always fruitful. It enables you to manage each task efficiently. .

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Xtra Chef

DECEMBER 18, 2019

They’re a great way to boost cash flow, while beefing up your customer base and encouraging repeat visits (a win-win-win, right?). Immediate Cash Flow. Selling gift cards is a great way to generate immediate cash flow for your restaurant. ‘Tis the season of gift giving. See below for considerations for unused gift cards).

Cash Management 82

Cash Management POS Website Management Restaurant Law 82

EATER

FEBRUARY 17, 2023

The pink sauce, as it now appears on Walmart’s website. From the creator fund to sponsored content and upstart new businesses seeking to capitalize on a newly massive social media following, influencers are cashing in. Walmart When we buy food off of TikTok, what are we getting, really? You just don’t know!

Social Media 98

Social Media Influencer Food Kitchen Safety 98