Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JULY 20, 2021

Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent). Another growth area could be packaged cocktails, said Andrew Hummel, CGA’s client solutions manager. ” The State of Casual Dining.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. An inaugural loyalty program (September). “Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry.

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Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

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Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

MAY 27, 2020

Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks. PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. A new report from NELSON Worldwide that takes a look at the immediate future of dining and fast-casual restaurants.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. Here are their responses.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

DECEMBER 14, 2020

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. a restaurant management cloud-software company based in Rhode Island and a Vista Equity Partners portfolio company. "Combining

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Webinar Customer Experience Mobile Ordering Customer Service 189

The Restaurant Times

AUGUST 30, 2022

A restaurant POS system helps you manage everything from inventory to staff members, easing out a lot of the complexities involved in running a restaurant business. A restaurant POS system makes the management of operations in a restaurant smoother and much more convenient. Inventory Management.

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POS 2022 Point of Sale Mobile Ordering 52

EATER

NOVEMBER 1, 2021

Technology can make things smoother for busy fast-food restaurants. According to Andrea Cherng, chief brand officer at Panda Restaurant Group, which owns Panda Express, upgrading and automating the kitchen equipment makes things easier on employees, and more efficient. As always, there are obstacles. I was like, ‘I need these.

Kitchen Safety 145

Kitchen Safety Fine Dining Front of House Back of House 145

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 27, 2020

As people head back into restaurants, fast casual and common delivery foods continue to decline at a slow rate, including fast food (down 19 percent), cheesesteaks (down 8 percent), chicken wings (down 15 percent) and pizza (down 7 percent). The new franchise program is now available nationwide.

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Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 2, 2020

This study is based on two surveys of restaurant customers from December 2019 and June 2020, as well as interviews with executives from quick service restaurants (QSR), fast casual and casual dining brands. Convenience is the main ingredient driving restaurant demand. Diners savor a cohesive digital experience.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169