Modern Restaurant Management

JANUARY 13, 2022

The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. Restaurant efficiency is the key to making a profit in an industry with thin margins and fierce competition. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Perhaps you’re a large restaurant chain that has locations all over the country? If you fit into any of these categories and you’re wondering why restaurant technology is a worthwhile investment, then keep reading. Let’s review how restaurant technology can assist you with your daily operations.

Technology 203

Technology Front of House Back of House Point of Sale 203

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

MAY 2, 2023

Is your restaurant clean — both in the front and back of the house? To illustrate that point, consider this scenario. At this point, you can pay a hefty rush fee, or lose potential sales by removing the special from the menu. For instance, is food being handled and stored properly?

Audits 112

Audits Point of Sale Document Food Safety 112

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

DECEMBER 10, 2021

Your restaurant’s main selling point is the food. If you pull a joker, the meal is on the house. Book in advance, or wait half an hour for a table. Book in advance, or wait half an hour for a table. Train your staff to build other taking points. Others tend to emphasize their cheaper menu options. Net result?

Marketing 226

Marketing SEO Front of House Website Management 226

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

EATER

NOVEMBER 30, 2021

The blogger behind the Instagram account Deep Fried Honey and the recipe site of the same name had produced five e-books since 2018, which her readers could purchase online, paying through Paypal or Venmo, and receive their book via PDF download. I’m a communist. I was never in this for money,” Hammonds says.

Food 85

Food Book Front of House Back of House 85

Restaurant365

MARCH 3, 2020

Grouping positions that vary between hourly and salary pay, like front-of-house staff (servers, hosts, and bartenders), back of house kitchen staff (cooks, dishwashers), and management staff, can help you track labor cost on a more granular level. Most restaurant owners track labor cost as a percentage of total sales.

Point of Sale 99

Point of Sale Front of House Fine Dining Back of House 99

EATER

AUGUST 16, 2023

After launching and then closing Proteau just three years after it hit the market, John deBary has come to realize that sales aren’t the only way to measure success Recently I’ve been thinking a lot about failure. In 2017 I was at an inflection point in my career. And it was exhilarating.

Point of Sale 91

Point of Sale Front of House Back of House Online Ordering 91

Lavu

JANUARY 31, 2020

Easy point of sale integration. . Diners benefit from a streamlined booking process that displays available times and provides instant confirmation of bookings, coupled with the ability to communicate specific wants and needs. An automatic confirmation system. Streamlined table management. . Loyalty Program .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Lavu

OCTOBER 13, 2023

A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue. A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Transact

NOVEMBER 26, 2019

Refrigeration technology has improved to the point that we can take food that has a shelf life measured in hours and still ship it halfway across the world. . And speaking of POS, how about digital point-of-sale systems? And speaking of POS, how about digital point-of-sale systems? Refrigeration Technology.

Front of House 92

Front of House Inventory Back of House Mobile Ordering 92

Restaurant365

JUNE 9, 2021

After all, it’s hard to improve a metric if you don’t know your starting point. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Focus on the customer experience.

FOH 78

FOH BOH Front of House Back of House 78

Deliverect

JULY 24, 2020

POS (point of sale) systems. The biggest players in the POS world, the likes of Revel , Square , Micros , and NCR Aloha , turn the sales terminal into an all-purpose software hub for the restaurant, and some even provide ordering and payment hardware too. COVID-19 has fundamentally changed the way restaurants operate.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

Xtra Chef

NOVEMBER 11, 2020

Should you focus on the in-house experience or pivot to off-premise options? The holiday season is usually full of family, friends, and fun—and a lot of profitability for the restaurant industry. In fact, a survey of small business owners found that 47% of restaurants enjoy the most profitability during Q4. Consideration 1: COVID-19.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Lavu

MARCH 2, 2020

This could be comparing sales or revenues between two periods or using available data to make future projections. Integrating restaurant analytics software into the restaurant POS system helps in improving sales, cutting costs, deterring theft, improving employee productivity, and reducing fraud. Why Restaurant Analytics.

Cash Management 78

Cash Management Point of Sale Front of House Inventory 78

EATER

JUNE 9, 2021

It’s not mandatory — “This isn’t Office Space , you’re not required to wear flair,” Bililies says — but he says the staff has been really excited about the pins, with front-of-house workers adding it to their aprons and back-of-house workers adding it to their hats. “I

Front of House 108

Front of House Merchandise Back of House Point of Sale 108

Deliverect

OCTOBER 2, 2019

When you’re running a restaurant, choosing a point-of-sale (POS) system can make or break the business. If your restaurant offers delivery, choosing one of our integrated point-of-sale suppliers means you’ll be able to sync with the biggest meal delivery services around the world. Lightspeed (for restaurants).

POS 60

POS Delivery Cash Management Point of Sale 60

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. And secondly, talk with your front-of-house staff. If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. Okay, stop right there, if you’ve started googling for a restaurant marketing agency.

Marketing 97

Marketing Operations Social Media Email Marketing 97

7 Shifts

JULY 12, 2023

Because at this point my idea was like, oh, okay, Poppy's a brunch restaurant. I seen the books. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers.

Front of House 370

Front of House Back of House Take-out Book 370

Open for Business

NOVEMBER 21, 2022

That’s just one reason to give guests the ability to book online through a reservation platform. But today, restaurant tech plays a major role in improving the guest experience. Restaurants are judged based on how they make guests feel. Quick links. What is the guest experience? What are the key elements of a great guest experience?

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Future Food

JULY 6, 2020

Whether it is tyranny of distance, limited resources for sales reps, challenges with supply chain or simply the sheer competition for space on bottle shop shelves, there is a need to devise astute strategies to entice the customers to the product. It’s not just, ‘We make beer ­– here, come and drink it.’

Beverage 122

Beverage Brewery Customer Experience Tourism 122

Apicbase

AUGUST 25, 2023

More than 4 in 10 operators plan to invest in equipment or technology to increase front- and back-of-house productivity. As Carl Orsbourn and Meredith Sandland emphasise in their 2021 book Delivering the Digital Restaurant: Your Roadmap to the Future of Food , it’s crucial to understand this disruption.

Cash Management 52

Cash Management Technology Front of House Allergens 52

EATER

AUGUST 27, 2021

And in the book, out August 31, Matt Siegel fills chapters with the kinds of strange, real-life anecdotes you’ll find yourself reeling off at your next dinner party with the set up, “Fun fact.”. The Secret History of Food is on sale August 31. Monica Burton. Buy it on Bookshop or Amazon.

Food 116

Food Food Supply Point of Sale Back of House 116

Apicbase

AUGUST 19, 2022

The chances of one software system adequately managing restaurant orders, staff planning and bookings is virtually impossible because the required competencies differ wildly. Every article about technology for the hospitality industry seems to start with a similar statement. We disagree. The Frustration Of A Low-Tech Environment.

Hotels 52

Hotels Technology Hospitality Back of House 52

The Restaurant Times

NOVEMBER 15, 2021

It can be difficult to maintain your restaurant sales in the face of tough competition and swiftly shifting trends. 4 Ways To Diversify Your Restaurant Services To Increase Sales. Here are 5 ways you can diversify the services that can help you increase restaurant sales. Takeout And Delivery. Source: Unsplash. Online Ordering.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Modern Restaurant Management

DECEMBER 17, 2020

22 percent of those polled are interested gifting recipe books. This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Future Food

MAY 10, 2022

This is where issues are arising, and the addition of the customary note at the point of sale thanking customers ‘for their patience during such challenging times’, appears to be losing its effectiveness. Observations from a Hospitality Consultant. Hospitality Workforce the Key to Business Success.

Hospitality 78

Hospitality Food Supply Customer Service Customer Experience 78

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 Subway Reduces Franchisee Royalties by Half Expecting at least two months of steep sales declines, Subway — the largest fast food chain measured by number of units — reduces royalties and ad funding by 50% for its franchisees, in addition to offering to support operators with rent abatement, reduction, and deferral.

2020 130

2020 Point of Sale Guest Recovery Government 130

Smart Systems Pro

APRIL 3, 2019

Using a scale of 1 to 5, 1 being strongly AGREE and 5 being strongly DISAGREE, rate your restaurant on the following: Based on my restaurant’s current efficiencies, good or bad, I know my breakeven point ­­­ _. I supply my accountant, or whoever prepares my books, my ending inventories within five days of the end of every month ­­­ _.

Management 72

Management Management Cash Management Front of House 72

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS system to track labor against sales and get a more accurate picture of your labor cost— saving your restaurant money and time.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312