Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

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Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

FEBRUARY 5, 2021

There’s a wide range of options available that take the entire process online. Inventory management software is one great resource to help cut down on food waste, food cost and ensure that everything in your back-of-house is streamlined for transparency and profitability. That’s where a cloud-based inventory management system comes in.

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Social Media Front of House Back of House Point of Sale 370

7 Shifts

SEPTEMBER 16, 2021

Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents. New Concept or Replicate? Create Consistency with Your Operations. Delegating Responsibilities. Keep Your Team Connected.

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Management Management Document Hiring 370

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. Contactless Technology.

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Technology Front of House Back of House Point of Sale 203

7 Shifts

APRIL 23, 2021

Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. The traditional front of the house to the back of the house divide has closed. Do you need a host to seat guests or someone to hello pack up delivery orders? Writing a good job description.

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Hiring Front of House Back of House Food Safety 370

The Rail

MARCH 21, 2023

They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff. This reduces the risk of spreading germs and viruses.

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Social Media Email Marketing Front of House Customer Experience 111

7 Shifts

AUGUST 12, 2020

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. So, where do you start?

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Marketing 2020 SEO Loyalty Program 418

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. Four Seasons New York: Housing Healthcare Pros. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

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Hospitality Airlines Healthcare Hotels 388

Open for Business

NOVEMBER 21, 2022

Increasingly, it isn’t just white tablecloth spots that benefit from letting guests book in advance. Guests dealt with busy signals, double-booked tables, and transcription errors. People can easily view and book available tables online or via an app. Restaurants at every level benefit from reservations systems.

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Reservations Management Management Front of House 78

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Their business grows by word of mouth—one of the best marketing tools in the book. Restaurant owners and operators wear a lot of hats. Table of Contents.

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Seating Email Marketing Marketing SEO 221

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Your front-of-house team is your restaurant’s point of contact with guests once they walk in the door.

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Restaurant Clicks

DECEMBER 19, 2021

ViA VECCHiA Blue Spoon Little Tap House East Ender Katahdin Restaurant The Front Room. I recommend ordering their House Smoked Turkey Panini, Poutine, Cider-Poached Beets, or Beef Stew. Personally, I enjoy ordering their Chocolate or Seal Salted Duck Fat Caramel shake with my fries and sandwich. Order Online.

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Front of House Seasonal Menu Online Ordering Back of House 113

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

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Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. We celebrate this as it benefits us all when brands focus on sustainability.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Staff also receive monthly bonuses for great online reviews and boosts for good press or awards. Table of Contents. Tip management constantly evolves.

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BOH Restaurant Law Back of House Front of House 195

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” We’ve all heard it. Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

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Hiring Front of House Back of House Document 195

Deliverect

JULY 24, 2020

The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. It has also brought contactless ordering and payment to the fore, especially as restaurants prepare to reopen with new sanitation and distancing measures in place. POS (point of sale) systems.

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Technology Mobile Ordering Front of House Online Ordering 110

Touch Bistro

JUNE 2, 2021

In fact, TouchBistro’s 2020 State of Restaurants Report (based on a study conducted prior to the pandemic) revealed that while one-third of operators had plans to adopt restaurant reservation software in the future, 57% were still relying on phone calls and walk-ins to make bookings. That means a big shift has to happen soon. Let’s dive in.

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Reservations 2021 Online Ordering Book 98

Future Food

JANUARY 30, 2020

At the other end of the scale is McDonald’s which has revamped its ordering process to be much more reliant on technology and contact-less interactions. Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. That’s just something which, happily, comes with the territory. 4 people working 7.5

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Technology Front of House Customer Service Back of House 107

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. Restaurants are slowly transitioning from the traditional pen and paper booking method to the restaurant reservation system.

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7 Shifts

JANUARY 7, 2021

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. Which is where your restaurant marketing plan comes in.

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Marketing 2021 SEO Loyalty Program 195

Lavu

JANUARY 31, 2020

From dating to health, consumers are relying on an online company to guide them. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . 34% said they’re more likely to choose restaurants that offer the ability to make online reservations.”.

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Reservations Loyalty Program Front of House Social Media 78

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Restaurant Clicks

SEPTEMBER 16, 2021

Sushi Bar FortyFive Degrees Blue Sushi Sake Grill Sushi Club Watami Sushi All-You-Can-Eat Sakura Mikado Asaka Japanese Restaurant Mori Sushi Sushi Boss Ichiban Sushi Bar & Sammy’s Asian Cuisine Kasai Sushi Bar & Kitchen Wasabi on 82nd Sushi House Tegry Bistro Ocean World Sushi Watami. Order Online. Order Online.

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Online Ordering Back of House Front of House Fine Dining 109

EATER

NOVEMBER 18, 2021

A bite of an apple or pomegranate expels two people from paradise; a Roman general invites his enemies to a banquet where he feeds them pies filled with the flesh of their sons; a brother and sister abandoned by their parents in the Bavarian forest discover an edible house, in actuality a witch’s bait. Honda (the co-creator of Godzilla).

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Front of House White Paper Book Food Safety 105

Restaurant Clicks

OCTOBER 6, 2021

Abuelo’s Mexican Restaurant is near Arbor Park, with a bright red sign on the front of the building. Order Online. Midland, Texas, has a lot of good destination restaurants. But where to eat in Midland? I want to feel welcomed and like the staff members are professional. Of course, I want to enjoy great food as well!

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Front of House Online Ordering Food Order Back of House 112

7 Shifts

OCTOBER 2, 2019

Keep regular meetings and team-building activities on the books to foster a sense of team collaboration. Takeaway: Book time out of your day to go over the restaurant management resources available to you and familiarize yourself with the processes you need to know. What are their goals and challenges?

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Management Management Communication Back of House 285

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. A new customer may book a reservation or an event, which means the customer will receive confirmations and reminders.

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FOH BOH Front of House Back of House 78

Open for Business

NOVEMBER 21, 2022

Searching online. Most potential guests, especially Millennials and Gen Z , first notice a restaurant online, usually on social media channels. But today, restaurant tech plays a major role in improving the guest experience. Restaurants are judged based on how they make guests feel. Quick links. What is the guest experience?

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Technology Online Ordering Mobile Ordering Website Management 78

Restaurant Clicks

SEPTEMBER 17, 2021

They say you can’t judge a book by its cover, but I think you can judge a city by the quality of its restaurants. In order to help out all of my fellow foodies, I went ahead and compiled this list of all the best places to eat in Melbourne, Fl. If you don’t, then you may want to keep on reading. Best Restaurants in Melbourne.

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Front of House Online Ordering Seasonal Menu Food Order 102

Restaurant Clicks

JUNE 3, 2021

Their menu is always changing, but order the Impossible Sliders if you see them! Order Online. Lulu’s is an unbelievably whimsical wine garden with beautiful dining areas in both the front and the back of the restaurant. The White Queso and the Shrimp Tostada are absolutely winners in our book for menu items.

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Outdoor Dine-in Reservations Front of House 147

Restaurant Clicks

APRIL 22, 2021

Are the walls covered in Vinyl Records or shelves of books? La Colombe Good Karma Rowhome One Shot United By Blue Green Line Cafe The Monkey & The Elephant Uncle Bobbie’s Coffee & Books Elixr Tela’s Rival Bros. Get your favorite coffee order, or my suggestion, the draft latte. Order Online. Order Online.

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Online Ordering Book Front of House Food Order 78

EATER

AUGUST 16, 2023

I’d opened 10 restaurants for Momofuku and I was about to write my first book when I learned about an accelerator program helping to launch nonalcoholic drink businesses. At the end of 2022, I shut down Proteau, the nonalcoholic drinks company I started. In 2017 I was at an inflection point in my career. And it was exhilarating.

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Point of Sale Front of House Back of House Online Ordering 91

Restaurant Clicks

NOVEMBER 29, 2021

You can make reservations online, and the events coordinator can help you plan any special occasion or party you desire. The exterior is a painted black and gold front, nearly impossible to miss as you walk down Baxter Street. Order Online. Order Online. Best Bars in Chinatown.

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Bar Online Ordering Seasonal Menu Reservations 111

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. And secondly, talk with your front-of-house staff. If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. Okay, stop right there, if you’ve started googling for a restaurant marketing agency.

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Marketing Operations Social Media Email Marketing 97

The Restaurant Times

NOVEMBER 15, 2021

Train your employees on how to properly handle curbside orders and take payment. You can also set expectations with your drive-thru personnel regarding how long orders should take to finish. Online Ordering. Guests were already flocking to internet ordering even before COVID-19 struck. Source: Unsplash.

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Loyalty Program Online Ordering Social Media Point of Sale 52

Restaurant Clicks

MAY 12, 2021

Although I’m usually an early riser, brunch also gives me that rare opportunity to sleep in, especially if everything is booked until 2:00 pm and I’m left eating linner. Although I’m usually an early riser, brunch also gives me that rare opportunity to sleep in, especially if everything is booked until 2:00 pm and I’m left eating linner.

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Online Ordering Front of House Website Management Reservations 78