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Restaurant Staff Training 101

7 Shifts

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours.

Training 195
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[Guide] Restaurant Management Tips & Tactics: 2019 Field Guide

7 Shifts

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

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Effective Communication For Restaurant Teams & Employees

7 Shifts

Keep Restaurant Communication Channels Open When staff can easily access to managers, they will be more likely to bring up problems so that they can be resolved before it’s too late. As a restaurant manager, you may understand your mom’s struggle in a new light. Have a Process for Change Management Restaurants are dynamic businesses.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. In other industries, the average employee tenure is 4.2

FOH 307
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How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

Team management is a top concern for restaurants these days. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Ellesse Piper is the Operations Manager at 7 Leaves Cafe , a QSR franchise with 40+ locations in 4 states.

Hiring 195
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Restaurant Operations Overview: What You Need to Know

7 Shifts

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term ‘restaurant operations' refers to the process by which a restaurant is run. Operations Management. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Improvement Tips.

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17 Restaurant Job Interview Questions (and How to Answer Them)

7 Shifts

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Table of Contents.