Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. How is data gathered? Before we can capitalize on data insights, we must collect it.

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Operations BOH Franchise Franchising 52

7 Shifts

JULY 25, 2024

For example, you can take orders from your social media profiles, like Facebook and Instagram, using a form or direct message. Subscription boxes take the concept of meal kits a step further by providing customers with regular deliveries of meals or ingredients. and 15% of the total bill.

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2024 Loyalty Program Point of Sale Online Ordering 243

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

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Back of House FOH BOH Front of House 52

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Tracking BOH and FOH data can help you root out issues and discover potential solutions. Providing exceptional service.

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FOH BOH Front of House Customer Experience 78

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

MARCH 16, 2020

Hosting a fundraiser takes organization and dedication, but it can yield tremendous results. To stand out, take the time to get to know the tastes of the group you’ll be hosting, and tailor a menu for their night. This is one of the most fun ways to try out new dishes that you’re thinking of adding to your menu.

Email Marketing 78

Email Marketing Loyalty Program Social Media Consumer Goods 78

Sling

DECEMBER 24, 2020

Even when your customers can’t come out and visit your restaurant in person, they can still stay in touch — and perhaps order delivery — through the power and reach of the internet. But what makes for an effective restaurant social media marketing program? Tips For Restaurant Social Media Marketing. 2) Go Where The People Are.

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Social Media Marketing Customer Service Hiring 78

Modern Restaurant Management

MARCH 11, 2025

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. On a positive note, people developed a deeper appreciation for social connection and the experience of dining out, making for more guests joining us in our restaurants.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. What should you include and what should you leave out? Don’t settle for washed-out, blurry photos on your website. That’s the holy grail of restaurant marketing.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

The Restaurant Times

JANUARY 18, 2023

Yet, we found out that about 45% of restaurant owners have trouble with their legacy technology because it is not flexible. Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience.

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Lavu

MARCH 11, 2020

Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Begin by taking a look at five important questions, and then dive deeper into evaluating your particular situation. Back-of-house (BOH) management. You may also be unsure where to start. Front-of-house (FOH) management.

Management 78

Management Management Cash Management Mobile Ordering 78

Sling

AUGUST 9, 2023

A Guide for Managers March 2023 12 Best Restaurant Schedule Software Programs for Small Businesses March 2023 11 Expert Tips for Handling Scheduling Conflicts March 2023 Exempt Vs. Non-Exempt Employees: What’s The Difference?

Article 78

Article 2023 2022 2021 78

Apicbase

APRIL 5, 2024

Restaurant automation enhances every part of restaurant operations, from taking orders online and in the restaurant to recipe and production planning, staff management, and payroll processing. Back of house (BOH) operations are complex and have many moving parts. What Back-of-House Processes Can Restaurants Automate?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

MARCH 28, 2024

Here are the key considerations to look out for when making your decision. That means it needs to be able to integrate with other tech solutions, it needs to be able to take in data, make sense of it, and share it with the whole system, and it needs to give you enough flexibility to make changes for constant improvement.

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

FEBRUARY 29, 2024

So, we invite you to not just take these numbers at face value but to really dig into the details for a fuller picture. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. In other words, the more people eat out, the more food is wasted.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Pilferage And Thefts. No Marketing.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

OCTOBER 14, 2022

If you see that one of your franchise outlets is struggling to bring in sales, there are several actions you can take: Work on improving your menu. Create an upselling program. If you want to read more about food cost calculation, check out our guide on calculating food cost: formulas for chefs and F&B managers.

Franchise 52

Franchise Franchising Online Ordering Loyalty Program 52

SpotOn

JULY 9, 2024

To check out a particular review site, just click on any of the links below. " – Connor Perry, Tuscano's Italian Kitchen, Monroe, WA "SpotOn is the first POS/BOH Management/Scheduling system that works seamlessly with our business model. " Bill L., " – Gabriella R., " – Jackie O.,

2024 52

2024 Point of Sale POS Online Ordering 52

Modern Restaurant Management

AUGUST 19, 2020

To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. 20 at 4 p.m. EST. Space is limited, click here to register.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Technology 567

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. These relationships are extremely valuable in the context of marketing efforts.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Apicbase

JUNE 16, 2023

To help you out, we’ve put together this comprehensive guide on restaurant metrics. Example Take Fabio Haebel , founder of the popular dark kitchen network Circus in Hamburg. This metric is also used to determine how long it will take before you can recover the investments you made into the business.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 28, 2020

As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

APRIL 1, 2025

In fact, the number of consumers who dine out weekly or more often was actually up slightly from 39 percent to 42 percent, according to TouchBistro's 2025 American Diner Trends Report , surveying 1,500 diners across the country. In contrast, 64 percent of those households making $200k or more said they dined out at least once a week.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

DECEMBER 31, 2019

Traditional restaurants are already seeing profit losses between eight and 25 percent when using food delivery services such as Uber Eats, we expect more restaurants to prioritize finding solutions that allow them to incorporate delivery methods and meet demand, without losing out on revenue. Dark kitchens gain more real estate.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Restaurant365

JULY 8, 2021

Ordering meals online and taking advantage of online food delivery was perceived as safer for many guests during social distancing restrictions. Famous Dave’s, IHOP, and Firehouse Subs have also rolled out smaller format stores in response to the growth of takeout and delivery. Many guests are eager to dine in restaurants again.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order.

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Reservations 2025 Marketing Loyalty Program 488