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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? How do you maintain smooth communication between FOH and BOH staff? How do you maintain smooth communication between FOH and BOH staff?

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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195
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What Does 86 Mean? Definition, History and More

7 Shifts

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Where did the term come from?

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Five Benefits of Outsourcing Your Restaurant’s Digital Marketing Efforts

Modern Restaurant Management

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Can they read about weekly specials or see photos of your most popular dishes? Most simply do not have the time needed to research digital marketing strategies, let alone implement them.

Marketing 508
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How to Manage the Mother’s Day Rush at Your Restaurant

Modern Restaurant Management

To ensure that takeout feels just as special as the alternative, allow customers to place orders in advance, so they don’t have to worry about waiting too long to pick up the day of. Not everyone wants to dine out on Mother’s Day, likely because of the long wait times. Guests who are upset at how long their food takes.

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Best Practices for Outdoor Dining All Year Long

Modern Restaurant Management

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) and BOH (including cooks, chefs, etc.). Should they plan to have rainout specials for takeout and delivery? Tables separated further apart (this will vary based on federal, state and local guidelines).

Outdoor 508
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9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!) If they seem annoyed that they had to meet special requests, they’re probably not right for the job. Why do you want to work here?

2020 312