Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. The sleeping giant is virtual kitchens.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Cheetah

JUNE 14, 2021

Small to medium sized restaurants that are already cutting it close are cross-training or finding creative ways to make do with whatever staff they have left. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. It takes a lot of guts to fight for change.

BOH 148

BOH Back of House Front of House Employee Relations 148

Hot Schedules

MAY 21, 2020

Everyone knows that finding top talent fit your culture, training them and retaining them is not only hard work, it’s costly. Designate a single employee per shift—ideally with a clearly identifiable uniform or badge for customers to recognize—to oversee safety and sanitation measures.”. Related Posts.

Back of House 148

Back of House Employee Relations FOH BOH 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Lavu

MARCH 13, 2020

Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Not only will your employees be more efficient on the job, but they will also appreciate how easy it is to perform well. Streamline BOH and FOH Communications.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Restaurant365

MAY 3, 2022

According to the National Restaurant Association, hourly wages for restaurant employees grew by 12.1% Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. Mix full-time & part-time employees.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Total Labor Cost. Labor Cost Percentage. This is your labor variance.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Lavu

JANUARY 21, 2020

The accounting language may seem difficult for people who are not trained in accounting or those who have no interest in matters accounting. Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. Install a Good Restaurant POS System.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

The Restaurant Times

MARCH 6, 2023

This is because your net profit margin accounts for all restaurant-related costs, not just those related to food preparation and service. This is due to several factors, including fewer employees, increased sales, and more inexpensive ingredients. What Is The Average Profit Margin For Restaurants?

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Back-of-house (BOH) management. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Make sure that you follow all the necessary sanitation and social distancing protocols in the post- COVID environment and see that your staff is thoroughly trained. Pilferage And Thefts.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance. It’s Expensive.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. On top of the manual, you’ll also need to dedicate time to training new franchisees for at least several weeks. Your concession owners are not your employees. For restaurants and virtual brands, those relate primarily to brand consistency.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

APRIL 5, 2022

In addition, Four Gals provides a complete support package that includes extensive training, marketing and public relations support, advice on pricing, and real-estate know-how. Franchisees are more committed and loyal to your business than regular employees. 5 You’ll gain highly-motivated business partners.

Franchise 52

Franchise Franchising Food License 52

Apicbase

JUNE 16, 2023

How to Process Restaurant Metrics To process restaurant metrics, you must gather data on various aspects of your restaurant’s operations, such as sales, expenses, customer satisfaction, and employee performance. There are several vendor management metrics, but an important one is related to timely deliveries.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Everyone wins when employees are comfortable bringing up issues before they get worse. “I Check with female employees about how you can help them reach their full potential. Provide equal opportunities.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

APRIL 1, 2025

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy. markets. .” million people.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Restaurant365

JULY 8, 2021

Many restaurants turned to takeout and delivery to remain in business during the pandemic and because of pandemic-related restrictions. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels. Is off-premise dining here to stay?

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. million—more than at any time during the pandemic, but still “about a million fewer employees, year-over-year, and 1.8 A few other lingering pandemic-related issues are also pressuring the industry’s workforce. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78