Remove BOH Remove Customer Service Remove Waste
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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you handle customer complaints and turn negative experiences into positive ones? How do you handle disputes between customers and employees?

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If ‘The Bear’ Added a Kitchen Display System, Would It Change Everything?

Modern Restaurant Management

Every kitchen operates under pressure, but small inefficiencies—lost tickets, misheard orders, inconsistent timing—can mean the difference between a smooth service and total chaos. But paper tickets can tear, smudge, or get buried under the weight of a slammed service. Let’s face it: paper tickets can’t adapt.

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Menu Updates: Signs It’s Time to Refresh Your Restaurant’s Offerings

ChowNow

Dining habits change, food costs fluctuate, and customer preferences can shift depending on what’s trending. The reason why this happens can vary, but it’s usually one of these three scenarios: Regular customers are tired of ordering the same menu items and want to try something new.

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New Restaurant Technology that Propels Business

Lavu

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. With a headset and customized software, restaurants can now train new employees with great success. The good news is that now you can.

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How exception-based reporting can help restaurants

Rocket Fuel

You may also want to integrate data from: Inventory management software that supplies data points about inventory levels, ordering patterns, and waste. Labor management tools that closely monitor labor costs, employee schedules, overtime trends, and staffing levels vs. customer traffic. Adjust regularly.

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Top 6 Restaurant Labor KPIs to Improve Efficiency and Cut Costs in 2025

Lavu

On average, the labor costs of a full-service restaurant should remain within 25% and 35% of total sales. Another is the total labor cost percentage, which is not just about wages but also other things such as the management, service delivery, and many others. For this, calculate the Number of Guests Served, Per Server, Per Hour.

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Restaurant Accounting Tips Made Simple: Expert Ways to Boost Profits in 2025

Lavu

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. The cost will usually depend on the type of service being offered, your business size, and other variable factors. Fixed vs. Variable Expenses: Fixed expenses do not change with the amount of sales or services provided.